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Smartphones have become a seemingly indispensable device in everyday life. Although research on this phenomenon has mostly investigated the intensive use of smartphones as a risky behavior, recent studies suggest that different types of use can lead to positive outcomes. This study investigated the moderating role of emotion regulation in the association between smartphone use and functional impairment, and between smartphone use and psychological well-being, besides exploring moderating effects of types of smartphone use. A total of 308 individuals participated in an online survey. Participants responded to standardized measures of emotion regulation strategies, psychological well-being, and functional impairment, and reported on their smartphone use including actual hours of use recorded on their smartphone. As expected, smartphone use was negatively associated with psychological well-being; however, cognitive reappraisal presented a moderating effect, weakening this relationship. When cognitive reappraisal was associated with use for communication, this negative relationship was even weaker. On the other hand, while smartphone use was positively associated with functional impairment, emotion suppression presented a moderating effect, strengthening this relationship. And when emotion suppression was associated with use for entertainment, this association became even stronger. The findings demonstrate that implications of smartphone use vary according to types of use and emotion regulation strategies.

Against the overlap of concepts and measurements regarding organizational innovativeness, Ruvio et al. (2014) present a multidimensional definition of the construct and validate a scale for its operationalization. The present study aimed to validate this scale in the Brazilian context. Additionally, focusing the construct nomological validity, the study aimed to empirically verify the relationship between organizational innovativeness on its five dimensions and the level of innovation of the organization. A survey was conducted with participation of 165 executives of organizations from various sectors. The results validate the scale for usage in the Brazilian context and indicate that organizational innovativennes is as a predictive variable of the degree of innovation, which tends to impact firms performance in the long run.

Despite the efforts of organizations to perform their services properly, being able to eliminate all possible errors is highly improbable. When service failures occur, they tend to involve some level of social conflict, which in theory can lead to altruistic punishment; however, such behaviors have yet to be explored in relation to such a scenario. This study investigates altruistic punishment from consumers in contexts of service recovery. Two experiments were conducted by adapting the structure of the Ultimatum Game to consumer situations. It was possible to identify altruistic punishment through perceptions of injustice in the form of a rejection of a company’s proposal for recovery combined with retaliation. From the findings, it is evident that attention to altruistic punishment in a consumption scenario is advisable, as its occurrence is costly for consumers and businesses.

Purpose This study aimed to understand young children’s influence on family consumer behavior by examining children's and parents’ points of view in the Brazilian context. Design/methodology/approach Through an exploratory approach, the study used focus group discussions and in-depth interviews. Specifically, to elicit children’s perceptions, two focus groups were conducted, and to capture the perspective of the parents, 8 families, via 12 participants, were interviewed. Findings Children’s use of information provided by the media in their attempts to influence family decisions is perceived positively by parents because such behavior helps parents to fulfill their parental duties. Research implications This study examines how young children perceive their influential role in family consumer decisions and how parents perceive this influence, given the existence of child adultization and adult infantilization. Originality/value The findings extend the discussions regarding the adultization of children and the infantilization of adults, revealing positive aspects of such a trend in association with consumer behavior.

A crescente oferta de escolha no universo de consumo pode implicar em confuso do consumidor. Frente falta de uma definio consolidada desse construto, investigou-se a compreenso e conhecimentos acumulados sobre o fenmeno. Utilizou-se o mtodo de teoria fundamentada aplicado a uma reviso sistematizada da literatura, em seleo de 93 artigos publicados na ltima dcada. Como resultado, foram identificadas seis compreenses distintas e achados empricos associados a cada uma delas. Concluiu-se existir uma tendncia de compreenso abrangente trajetria de consumo como um todo, faltando, porm, maior enfoque na confuso relacionada conectividade do consumidor no cenrio multimdia e multicanal. O presente artigo prope, portanto, uma nova definio do construto e questes a serem exploradas em estudos futuros.