Search

Places hosting religious sacred events provide opportunities for visitors to find spiritual growth and also afford glimpses into the local culture, community, and hosting religious group. This study looks at tourists’ intended behavioral loyalty to a religious sacred event place as determined through motivations, shared beliefs, and emotional solidarity with other visitors, and memorable religious experiences. Data were collected from 985 visitors (556 domestic and 429 international) during the 2019 Kumbh Mela, held in Prayagraj, India. Contrary to previous studies, results indicated that emotional solidarity did not significantly influence attendees’ intended behavioral loyalty (among domestic visitors). Furthermore, in employing an invariance structural test for paths mentioned in the model, results revealed that the effects of shared beliefs, motivations, emotional solidarity, and memorable religious experiences differed among domestic and international visitors. Study implications and limitations are provided at the close of the paper, giving way to future research opportunities. info:eu-repo/semantics/publishedVersion

This study aims to propose and examine a research model that explores how income level can moderate the mediating relationship between organizational tolerance workplace incivility and job search behavior through employee cynicism within the hotel industry. As such, the theoretical framework and non-western study context are each a novel consideration. Data were collected from 331 employees of 5-star hotels within Jordan, whereby structural equation modeling was adopted to test the relationships between constructs. The analysis revealed that when employees perceive a high level of organizational tolerance for workplace incivility, they reinforce cynical beliefs and increase their job search behavior. Results provide empirical support for income moderating the indirect relationships (via employee cynicism) between organization workplace incivility and job search behavior. This relationship is stronger among employees with lower levels of income. Practical implications concerning ways to improve managers' knowledge of workplace incivility and more operational ways of handling conflict are discussed.

The purpose of this paper is to test the effect of residents’ attitudes concerning tourism development on support for future tourism development, and ultimately whether such a relationship explains a sense of solidarity with tourists. To do this, a theoretical model was developed and tested based on the social exchange theory and affect theory of exchange. Residents of Antalya, Turkey (N = 660) comprised the sample from which data were collected. Structural equation modelling results demonstrated that residents' attitudes explained 69% of the variance in support for future tourism development, and in turn, this support explained between 25% and 80% of the variance in factors comprising residents’ emotional solidarity with tourists. Findings provide support for the complementary use of the two theories. To round out the paper, implications, limitations and future research are offered.

For tourism to be entirely sustainable, one cannot travel. This is impossible. This paradox is particularly evident within last chance tourism (LCT), where tourists, seeking experiences with vanishing animals and land/seascapes, can accelerate the decline of those very attractions. Though recent studies hint that those with the highest intentions to visit LCT destinations are also some of the most concerned with climate change, no study has assessed the psychological drivers that may help explain why individuals are increasingly engaging in this paradox. Drawing on the VBN model, this research examines a theoretical framework to assess the psychological drivers behind individuals’ intention to engage in environmentally responsible behavior while traveling and, ultimately, their desire to participate in LCT. Results reveal that a set of environmentally referent cognitions (i.e., values, environmental worldview, awareness of consequences, and ascription of responsibility) lead to personal norms activation, which then influence tourists’ intent to behave in pro-sustainable ways and, ultimately, individuals’ intentions to engage in LCT. Findings are important as they further confirm the benefits of using VBN theory within an LCT context. For practitioners, this research strengthens the appeal of sustainable tourism operations to secure business and receive positive word-of-mouth from potential LCT tourists.

This study examined how Brazilian and Korean residents in two Japanese towns differed in their views of tourism in general and ethnic neighborhood tourism (ENT) focused on their own culture and if their perceptions of tourism in general translate into their corresponding attitudes about ENT. A series of MANOVAs revealed that Brazilian residents held more positive views toward tourism in general and ENT than their Korean counterparts. Although the two groups differed in their perception of community benefits from tourism in general, they demonstrated a similar mix of hopes and worries regarding ENT. Results from multiple regression analyses also revealed that minority residents’ perceptions of tourism in general can be a significant predictor of their attitudes toward ENT explaining 4–40% of variance in the Brazilian sample and 4–12% in the Korean sample. These findings imply that perceptions of general tourism are precursors to perceptions of specific, niche forms of tourism. In a practical sense, this study underscores the importance of inviting residents’ opinion into the tourism planning process, especially in ENT contexts. Implications and suggestions for future research are discussed at the close of the paper.

Hosting ethnically and culturally rich religious festivals provides visitors a glimpse into how a sense of togetherness and faith are not only established but strengthened through shared beliefs and ritualistic behavior. This research examines visitors’ destination loyalty through their emotional bonding with place, the emotional solidarity they experience with residents, and their perceived level of safety. Based on data collected from 813 visitors during the Attur Church Feast in Karkala, India, the results indicated that place attachment directly influences loyalty and two dimensions of emotional solidarity and, in turn, emotional solidarity has a positive effect on loyalty. Additionally, it was found that emotional solidarity partially mediates the effect of place attachment on destination loyalty. Finally, employing a moderated mediation analysis, visitor level of perceived safety at the festival partially moderated the indirect effect of place attachment on destination loyalty through emotional solidarity.

Recall of tourism experiences is a decisive factor in tourists' future behavior and decision making when choosing destinations. Understanding the phenomenology of tourism memory can enable tourism organizations to enter a more competitive marketplace. Although extensive literature has addressed how to provide memorable tourism experiences, limited studies have focused on the autobiographical memories associated with these experiences. This research employed rigorous scale development procedures to establish the Tourism Memory Characteristics Scale (TMCS). Findings point to a seven-dimension scale consisting of accessibility, trip details, vividness, sensory details, valence, emotional intensity, and sharing. Tourism memory characteristics were found to support the scale's dimensional structure, validity, and reliability. It was also found that tourism memory influences revisit intention and word of mouth. Results present opportunities for tourism organizations to capture the fundamental characteristics of their products by using the TMCS. UIDB/04020/2020 info:eu-repo/semantics/publishedVersion

Building on common identity theory and intergroup contact theory, this study sought to further understanding of people–place relationships by developing a holistic theoretical model to scrutinize place attachment as an antecedent of social distance, mediated by emotional solidarity and moderated by frequency of contact between tourists and residents. Visitor data analyzed with SEM revealed that place dependence is a significant predictor of social distance given it affects affinity positively and avoidance negatively, both of which are mediated by the three dimensions of emotional solidarity. Furthermore, the mediated relationships (via emotional solidarity) between place attachment and social distance vary by level of visitors’ frequency of interaction with residents. This study expands current theorization by examining the merits of emotional solidarity as an affective link in a tourist cognitive-behavioral model. From a practical standpoint, DMOs need to understand these construct linkages and include residents in their marketing strategies to increase repeat visitation.

This work examines emotional solidarity to determine to what extent residents' perceptions are heterogeneous by considering a host of sociodemographic and socioeconomic variables. An on‐site survey instrument was administered to 660 residents living in the popular Turkish tourism destination, Antalya. Psychometric results provide support for the employment of the Emotional Solidarity Scale and its factor structure in an international context. Significant differences in Emotional Solidarity Scale factor means were found across five variables (e.g., gender, age, education level, tourism employment status, and level of tourism dependence). Theoretical and practical implications are offered, as are the limitations and potential future research opportunities.

This study proposes a theoretical model integrating two lines of tourism research: emotional solidarity and destination loyalty. In order to test the proposed model, a survey of visitors to Cape Verde islands was undertaken. Structural equation modeling and moderated mediation analysis were implemented to assess the relationships involving visitors’ emotional solidarity with residents, satisfaction, and destination loyalty. The three dimensions of emotional solidarity were considered in the study: feeling welcomed, sympathetic understanding, and emotional closeness. Results indicate that visitors’ feeling welcomed and sympathetic understanding directly influence loyalty. In particular, the relationships involving visitors’ feeling welcomed by residents, emotional closeness with residents, and sympathetic understanding with residents and loyalty were all mediated by satisfaction. Additionally, gender was found to moderate the conditional indirect effects of emotional closeness and feeling welcomed on loyalty (via satisfaction). Such relationships were stronger among male visitors. Implications as well as future research opportunities are offered.

Despite place attachment's prominence within the environmental psychology literature, the scales and items used to measure place attachment vary significantly, hindering the ability of researchers to rally behind a standard measure. These types of discrepancies hamper the ability of researchers to directly compare findings across communities and conduct metanalyses on the antecedents and outcomes of place attachment. Furthermore, scales consisting of more than three items may unnecessarily burden respondents, thus impeding opportunities to add new constructs to surveys so that the precursors and outcomes of place attachment can be better understood. With this in mind, the purpose of this paper is to present and test the cross-cultural reliability and validity of an Abbreviated Place Attachment Scale (APAS) (i.e., three items for place identity and three items for place dependence) across seven samples spanning five data collections and four countries (United States, Cape Verde, Nigeria and Poland) involving residents and visitors. Confirmatory factor analysis reveals that the abbreviated scales perform just as well as their extended parents, and the multi-group confirmatory factor analysis reveals full measurement invariance demonstrating that the APAS is equivalent across cultures. Based on these results, the APAS should be given full attention by place attachment researchers seeking to expand the literature on the understanding of how people connect to places and the implications that these connections have on other important constructs such as quality of life, support for tourism, and place-based conservation efforts or individual environmental behaviors.

This study investigates the influence of visitors' place attachment and emotional experience on destination loyalty. Furthermore, religious affiliation was examined as a moderator within the model. Survey data from Attur Feast attendees (n = 812) were analysed using a series of multiple regression analyses to test proposed hypotheses. Visitors' emotional experiences were found to mediate the effect of place attachment dimensions (i.e., place identity and place dependence) on loyalty. Additionally, visitors' religious affiliation was found to moderate place attachment and emotional experience effects on destination loyalty. Furthermore, visitors' religious affiliation moderates only the indirect effect of place dependence on destination loyalty via emotional experience and this effect was strongest for Christian visitors compared to Hindu or Muslim visitors. In sum, we found that perceived emotional experiences mediate the relationship between place attachment and destination loyalty. Implications, limitations and directions for future research are offered.

Using the cognition-affect-behavior response system, this study examines the effects of three dimensions of perceived quality (service quality, food quality and restaurant atmospherics) and emotions on overall customer service experience in ethnic restaurants. The study builds on the gap in the literature with respect to the evaluation of perceived quality as a higher-order construct consisting of three dimensions. The baseline and two competing models are proposed and tested on a sample of 665 diners to Brazilian restaurants in the United Kingdom (UK). The findings revealed that all hypothesized relationships were statistically significant, except for the relationship between restaurant atmospherics and negative emotions. Only positive emotions mediated the effect of perceived quality on customer service experience. The findings have significant theoretical and managerial implications for service providers and encouraging diners to experience Brazilian restaurants in the UK.

While the work on place attachment is extensive, it neglects to focus on residents' and tourists' perspectives of the construct concurrently. Additionally, the role that social factors play in forging attachment to place is lacking within the tourism literature. This work focuses on whether residents' (n = 469) and tourists' (n = 461) degree of place attachment at the Osun Oshogbo Cultural Festival (Nigeria) were significantly different. Examining the psychometric properties of the place attachment scale in an international context was a second aim. The final purpose of this work was to assess whether social factors (i.e., frequency of interaction and emotional closeness) between residents and tourists could explain the resulting CFA place attachment factors. MANOVA results revealed tourists demonstrated a significantly higher degree of attachment. Each social determinant predicted the attachment factors for both samples, with the two independent variables explaining higher degrees of variance among residents.

WOS: 000394952500008, This study examines the influence of residents' trust in government and organizing committee on their impact perceptions and support for a mega-event, namely, 2014 FIFA World Cup. Findings suggest significant relationships between impact perceptions and support. While trust in government is found to be a significant determinant of impact perceptions, findings indicate no significant relationship between trust in government and support, which suggest that the relationship is mediated by impact perceptions. While a positive relationship between trust in the organizing committee and positive impact perceptions is found, findings suggest no significant relationship between trust in the organizing committee and negative impact perceptions. Trust in the organizing committee is also found to have significant positive impact on support., CNPq-Conselho Nacional de Desenvolvimento Cientifico e Tecnologico, Brasil (National Council for Scientific and Technological Development," Brazil), The author(s) disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: This project was funded by the "CNPq-Conselho Nacional de Desenvolvimento Cientifico e Tecnologico," Brasil (National Council for Scientific and Technological Development," Brazil).