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Background: A positive work environment can enhance nursing safety and patient satisfaction while alleviating nurse stress. Conversely, a poor work environment can harm nurses' physical and mental health and compromise the quality of care, particularly in the high-intensity and shift-based setting of the ICU. Objectives: Based on the Job demands-resources (JD-R) model, this study examined the effects of job demands and job resources in the work environment, as well as personal resources, on the night-shift alertness of ICU shift nurses. Methods: This cross-sectional correlational exploratory study, conducted from July to September 2022, recruited 291 ICU shift nurses from a hospital in Beijing, China. The Copenhagen Psychosocial Questionnaire (COPSOQ), the Self-resilience scale, the General Self-Efficacy Scale (GSES), and the Psychomotor Vigilance Task (PVT) were used to subjectively and objectively measure the job demands, job resources, personal resources, and night-shift alertness. SPSS 26.0 and Mplus 8.3 were used to analyze the data and construct the structural equation model. Results: The night-shift reaction time was 251.0 ms (Median), indicating a relatively high level of alertness. Job demands were negatively correlated with both job resources (r=-0.570, P < 0.001) and personal resources (r=-0.462, P < 0.001), while a positive correlation existed between job resources and personal resources (r = 0.554, P < 0.001). The results show that increased job demands can lead to higher levels of nurse strain (β = 0.955, P < 0.001), whereas job resources were found that it can decrease strain (β=-0.477, P = 0.047). Adequate job resources can enhance motivation directly (β = 0.874, P < 0.001), subsequently reducing reaction time (β=-0.148, P = 0.044) and improving night-shift alertness among ICU shift nurses. Conclusion: Enhancing ICU shift nurses' work motivation through bolstering job resources can boost night-shift alertness. However, it is noteworthy that, in this study, neither strain nor individual resources significantly influenced nurses' night-shift alertness. This may be attributed to the complexity of the ICU environment and individual differences. Future research should explore the relationship between these factors and nurses' work alertness. [ABSTRACT FROM AUTHOR]

Introduction: Based on the Job Demands-Resources model, this study explored the mediating effect of emotional exhaustion on the relationship between perceived job demands and the intention to leave the profession of full-time secondary school sports coaches. The moderating effect of psychological detachment on the relationship between perceived job demands and emotional exhaustion was also examined. Finally, we adopted moderated mediation to analyze the relationships between these variables. Methods: The study participants were full-time secondary school sports coaches. Purposive sampling was used to select participants to answer a questionnaire. A total of 300 questionnaires were distributed, and 270 valid questionnaires were collected (with an effective response rate of 90%). Descriptive statistics, Pearson correlation, hierarchical regression, and PROCESS analyses were used to validate the hypotheses. Results: Perceived job demands positively affected the intention to leave the profession via the mediator of emotional exhaustion (p < .001). In addition, psychological detachment moderated the relationship between perceived job demands and emotional exhaustion in sports coaches (p < .001). When sports coaches had better psychological detachment, the relationship between perceived job demands and emotional exhaustion was lower (p < .05); conversely, when sports coaches had lower psychological detachment, the relationship was stronger (p < .001). In addition, psychological detachment also moderated the mediating relationships between perceived job demands, emotional exhaustion, and intention to leave the profession (p < .05). When sports coaches demonstrated better psychological detachment, the above-mentioned mediating effect of emotional exhaustion did not exist; conversely, when sports coaches had lower psychological detachment, the mediating effect was present. Conclusion: This study validated the relationships of the moderated mediation model between perceived job demands, emotional exhaustion, psychological detachment, and intention to leave the profession. In addition to enriching the Job Demands-Resources model, the results of this study can also contribute to the practical application of human resources in the sports coaching profession. [ABSTRACT FROM AUTHOR]

Aim: To understand the experience of critical care nurses during the COVID‐19 pandemic, through the application of the Job‐Demand‐Resource model of occupational stress. Design: Qualitative interview study. Methods: Twenty‐eight critical care nurses (CCN) working in ICU in the UK NHS during the COVID‐19 pandemic took part in semi‐structured interviews between May 2021 and May 2022. Interviews were guided by the constructs of the Job‐Demand Resource model. Data were analysed using framework analysis. Results: The most difficult job demands were the pace and amount, complexity, physical and emotional effort of their work. Prolonged high demands led to CCN experiencing emotional and physical exhaustion, burnout, post‐traumatic stress symptoms and impaired sleep. Support from colleagues and supervisors was a core job resource. Sustained demands and impaired physical and psychological well‐being had negative organizational consequences with CCN expressing increased intention to leave their role. Conclusions: The combination of high demands and reduced resources had negative impacts on the psychological well‐being of nurses which is translating into increased consideration of leaving their profession. Implications for the Profession and/or Patient Care: The full impacts of the pandemic on the mental health of CCN are unlikely to resolve without appropriate interventions. Impact: Managers of healthcare systems should use these findings to inform: (i) the structure and organization of critical care workplaces so that they support staff to be well, and (ii) supportive interventions for staff who are carrying significant psychological distress as a result of working during and after the pandemic. These changes are required to improve staff recruitment and retention. Reporting Method: We used the COREQ guidelines for reporting qualitative studies. Patient and Public Contribution: Six CCN provided input to survey content and interview schedule. Two authors and members of the study team (T.S. and S.C.) worked in critical care during the pandemic. [ABSTRACT FROM AUTHOR]

To date, there has been no agreement on the conclusions regarding the differences in burnout between married and unmarried groups. Based on the job demands-resources model and the self-determination theory, work motivation may be a significant influencing factor. This study aimed to examine whether work motivation differed significantly between unmarried and married groups and used network analysis to test the marital status difference in the association of work motivation with burnout. The participants were 5,025 Chinese manufacturing employees (2556 married, 2469 unmarried). We used the Network Comparison Test to compare the connection between work motivation and burnout in married and unmarried networks on three aspects: global strength, network structure, and specific edge strength. The results showed that the married scored significantly higher in work motivation (p < 0.001) and lower in burnout (p < 0.01). There were no marital status differences in global strength (S = 0.019, p = 0.931). However, the network structure (M = 0.158, p = 0.01) differed between two networks. Specifically, the analysis of specific edge strength indicated that the negative association of work motivation with burnout was more pronounced in the married network. Notably, the fact that 98% of our study participants were male may limit the results' application to female. Hence, these results demonstrated that at least for male workers, work motivation may contribute to the difference in burnout between unmarried and married groups, and being married and work motivation may be considered protective factors against burnout. Further studies should investigate whether the findings also translate to the female samples. [ABSTRACT FROM AUTHOR]

Previous studies have established that work motivation and depression are related; however, the underlying mechanisms between the two have not received much empirical attention. Based on the JD-R model, the present research aimed to expand extant research by proposing a moderated mediation model to examine whether burnout may play a mediator between work motivation and depression and investigate the moderating role of mental resilience in this mediation process. Overall, 5,025 Chinese manufacturing employees participated in the study. Participants completed questionnaires regarding work motivation, job burnout, mental resilience, and depression. Using Hayes's PROCESS macro (Model 58) to test the moderated mediation model, this study found that work motivation was significantly and negatively associated with depression. The moderated mediation analyses further indicated that burnout acted as a full mediator in the relation between work motivation and depression and this mediated path was weaker for employees with higher levels of mental resilience. These findings demonstrated that burnout is the critical link between work motivation and depression, and high mental resilience helps prevent job burnout and depression. [ABSTRACT FROM AUTHOR]

The COVID-19 crisis has drastically affected organizations worldwide, thereby influencing the employees' psychological wellbeing. Since it is a new pandemic, research is sparse in the domain of employees' psychological wellbeing in relation to the phenomenon. Drawing on social support and job demand-resource perspectives, this research adds to the factors affecting employees' wellbeing due to the coronavirus outbreak. Specifically, this study is an investigation of co-workers' instrumental support in predicting employees' emotional exhaustion via employees' perceived uncertainties experienced due to the COVID-19 pandemic. Further, we tested for the contextual specificity of family support on uncertainties and its link with employees' emotional exhaustion. With data drawn from two universities (n = 275), the findings reveal a negative association between co-worker task support and an employee's emotional exhaustion, and an employee's perceived uncertainties mediate this relationship. Moreover, the moderating analysis exhibits that family support mitigates the negative effect of uncertainty perception on emotional exhaustion. Our study reveals that coworker and family support are extremely important during the COVID-19 pandemic. These findings are equally valuable for organizations and society to mitigate the detrimental effects of the COVID-19 pandemic on employees' wellbeing. [ABSTRACT FROM AUTHOR]

The antecedents and outcomes of teacher burnout have received increasing research attention in China over the last three decades, as burnout becomes a serious issue for a large workgroup of 1.6 million teachers in Chinese education system. However, there has been no comprehensive review to synthesize the literature in this area, limiting our understanding on how burnout is experienced in this specific culture context. In this paper, using job demands-resources (JD-R) model as a theoretical framework, we conduct an integrative literature review on teacher burnout in China, which includes 67 studies published from 1995 to the present. We review on the job demands, job resources, personal resources as the antecedents of burnout, and also on the outcomes of burnout. Our review indicates that teachers in China experience unique job demands because of specific cultural context. Moreover, we summarize how proactive and avoidant coping contribute differently to the mechanism of burnout development among Chinese teachers. Third, drawing from the recent extension of the JD-R model, we build a conceptualized framework to suggest future avenues for teacher burnout research in China, including examining job demands, job resources, and personal resources under specific cultural context, further investigating the role of coping strategies in the JD-R model, and conducting more research on intervention. [ABSTRACT FROM AUTHOR]

Temporary workers already represent a relevant percentage of the total workforce in several European countries. This type of employment is usually associated with more precarious contractual and working conditions. This situation can lead to several negative outcomes in terms of workers' physical and mental health. According to Job Demands-Resources (JD-R), the precarious situation of temporary workers can reduce the number of available resources and lead to mental health problems. This research aims to examine the importance of personal resources—in the form of resilience—with burnout and its three dimensions (emotional exhaustion, depersonalization, and personal fulfillment), as a consequence of the job strain generated by this employment. The empirical study follows a quantitative, correlational, and cross-sectional approach. A sample of 2050 individuals participated in the study. Responses were collected through an online questionnaire for Portuguese temporary workers in March 2021. The questionnaire was sent to active temporary workers registered in temporary agencies The hypotheses established through a structural model were tested by the Partial Least Square method. The results show that resilience, as a personal resource, is related to the three dimensions of burnout (emotional exhaustion, depersonalization, and personal fulfillment). As such, personal resources can be considered an important aspect to take into account when managing temporary agency workers' burnout levels. Theoretically, this research contributes to understanding the role of personal resources, especially resilience as an important inhibitor of negative effects on workers' mental health, such as burnout. Empirically, this study contributes to the discussion of the mental health challenges of temporary agency workers, reinforcing the importance of developing strategies to strengthen personal resources as a way to improve mental health. [ABSTRACT FROM AUTHOR]

Objective: Burnout has been recognized as a serious health problem. Nurses as a professional group are at a high risk of burnout occurrence, especially when facing burden associated with the COVID-19 pandemic. Despite evidence that higher job demands lead to burnout, there is less known about the indirect effect of job demands and resources on burnout via surface acting. Using the JD-R framework, this study examined how job demands and resources affected burnout among Polish nurses and whether these relationships are mediated by surface acting and moderated by coping with the workload. Materials and Methods: A sample of 270 nurses from the biggest hospital in Southern Poland filled out an online questionnaire at the time between the fourth and the fifth wave of the COVID-19 pandemic in Poland. The Polish adaptations of Oldenburg Burnout Inventory (OLBI), Organizational Constraints Scale (OCS), Interpersonal Conflict at Work Scale (ICAWS), Areas of Worklife Survey (AWS), and Emotional Labor Scale (ELS) were used. Mediation and moderation analyses were carried out in the SPSS macro- PROCESS. Results: Surface acting partially mediated the positive association between organizational constraints and interpersonal conflict at work and burnout, as well as the negative association between the perceived organizational support and burnout. Coping with workload moderated the direct effect of organizational constraints on burnout via surface acting. Conclusion: The findings enrich the knowledge of the mediating and moderating mechanisms to explain the association between job demands, resources and burnout among nurses. There have been proposed interventions concerning increasing organizational support, effective emotional regulation of management education and psychological training regarding adequate coping strategies which could help reduce or prevent the occurrence of burnout in this professional group. [ABSTRACT FROM AUTHOR]

Background: Nursing professionals exhibit high prevalence of stress-related health problems. Job demands and job resources are parallel drivers of health and well-being among employees. Better job resources associate with better job satisfaction, job motivation and engagement even when job demands are high. To date, there is limited research which explores the association between job demands, job resources and health outcomes among nursing professionals in the Swedish context. The aim of this study was therefore to investigate Swedish nursing professionals' job demands and job resources in relation to health outcomes, with comparisons between the private and public healthcare sectors. The specific research questions were as follows: (1) Are there differences between private and public healthcare regarding job demands, job resources, and health outcomes? and (2) Are there prospective associations between job demands and job resources in relation to health outcomes? Methods: Data were drawn from the Swedish Longitudinal Occupational Survey of Health (SLOSH) 2016 and 2018, including 520 nurses and 544 assistant nurses working in the private and public healthcare sectors from 2016 (baseline). Data were analyzed using binary logistic regression. Results: Nursing professionals reported higher threats, lower bullying, lower control, lower social support, and lower cohesion in the public healthcare units compared to the private healthcare units. The prospective analyses showed that job resources in terms of social support and rewards were associated with higher self-rated health and lower burnout. Cohesion was associated with higher self-rated health. Job demands in terms of psychological demands and job efforts were associated with lower self-rated health, higher burnout, and higher sickness absence, while emotional demands were associated with higher burnout. Conclusions: Nursing professionals' job resources are deficient in public healthcare units. Job resources are associated with positive health outcomes, whereas job demands are associated with negative health outcomes, among nursing professionals. Strengthening job resources among nursing professionals in the private and public healthcare sectors can promote and sustain their work-related health. [ABSTRACT FROM AUTHOR]

On the basis of the Conservation of Resource (COR) theory and using the Job Demands-Resources (JD-R) model, this study examines the relationships among job demands and job resources of online teaching (JD-OT and JR-OT), perceived instructional efficacy of OT (PIE-OT), mindfulness in teaching (MiT), and emotional exhaustion (EE) to understand the psychological stress experienced by teachers engaged in OT and how mindfulness has moderating effects on relieving anxiety and preventing burnout. A total of 476 teachers with OT experience completed online a self-report survey with items adapted from related scales. The hypotheses were validated using structural equation modeling. Causal relationships were assessed using path analysis, and multi-group analysis was performed to examine the moderating effect of MiT. JD-OT has significant and negative impact on PIE-OT, JR-OT has significant and positive impact on PIE-OT, and PIE-OT has significant and negative impact on EE. Moreover, PIE-OT mediates the positive relationship of JD-OT with EE and the negative relationship of JR-OT with EE. The moderating role of MiT in the relationship of JD-OT and JR-OT with PIE-OT was also validated. In OT work environments, teachers have great need and desire for JR, which can have a positive impact on PIE. Mindfulness training contributes to improving OT efficacy and reducing EE. Enhancing teachers' MiT enables them to deal with demands from work and their superiors and motivates them to respond with ease to the stressful external environment. [ABSTRACT FROM AUTHOR]

Communication is an element that permeates the lives of individuals, from birth to death. Through it, it is possible to create new shared meanings, relationships, and social networks. The importance of the communication process emerges in different contexts, one of which is undoubtedly the work context: several types of research have affirmed that efficient organizational communication produces positive outcomes at the level of workers and organizations, such as increased work commitment, satisfaction, and the reduction of phenomena such as emotional exhaustion and cynicism. Starting from the theoretical framework of the Job Demands-Job Resources model, which divides the characteristics of each work context according to two general categories - namely job demands (representing workers' efforts in performing their job tasks) and job resources (facilitating aspects of work that can provide opportunities for personal growth) - the aim of this research is to explore the role of communication between colleagues and superiors in the relationship between a job resource (increased social resources) and a negative outcome, such as emotional exhaustion, by means of a non-parametric structural equation model (PLS-SEM), in a sample of 479 workers. Reliable structural and measurement models yielded excellent fit indices of the hypothesized latent variables. The results show that, for workers, enhancing social resources by asking for feedback from colleagues and bosses does not protect against the risks of emotional exhaustion, but in fact improves communication. The exclusive use of social resources at work does not have a significant impact on the risk of emotional exhaustion if it is not accompanied by perceived communication appropriate to the circumstances and contexts. Communication, therefore, fully mediates the relationship between increased social resources and emotional exhaustion and stands out as a crucial protective factor. [ABSTRACT FROM AUTHOR]

The occupational well-being (OWB) of early childhood educators (ECEs) play a crucial role in their job performance, the development of a child, and the operation of early childhood education sectors. OWB of ECEs has been an increasing concern in recent years and this concern might be particularly salient for beginning ECEs given the multiple adaptive changes and challenges they encounter during the transition from training to teaching. However, research on the beginning ECEs' OWB has been scarce. In this study, we employed both variable-centered and person-centered approaches to explore OWB and examined job demands and resources as predictors in 117 Hong Kong beginning ECEs (113 females, M age = 21.71 years). They first reported job demands (i.e., class size, working hours, dealing with children with special education needs) and job resources (i.e., salary and job support) at the end of the first month of the fall semester upon working as in-service teachers. They then reported on four OWB variables (i.e., job satisfaction, work engagement, job stress, and job burnout) at the beginning of the spring semester. Results of the variable-centered analysis revealed that beginning ECEs reported medium or above-medium levels on the positive OWB indicators and medium or below-medium levels on the negative OWB indicators. Regression analysis found that despite some exceptions, job demands and job resources negatively (positively) and positively (negatively) predicted positive (negative) OWB indicators, respectively. Results of person-centered analysis suggested that the complex pattern of different OWB indicators could be categorized into two OWB profiles (medium well-being vs. relatively weak well-being – emotional exhaustion). Results of regression analysis showed that beginning ECEs with higher job demands were less likely, whereas those with more job resources were more likely, to be assigned to the medium well-being profile. These results inform which leverage points could be targeted to enhance a specific OWB indicator and identify who would be in dire need to enhance their OWB at the very beginning of their teaching career. [ABSTRACT FROM AUTHOR]

This study applied the job demands–resources (JD–R) model to examine antecedents and processes leading to emotional exhaustion in homeroom teachers. We hypothesized that the demands imposed by student misbehavior, conflicts with parents, and workload would relate positively with emotional exhaustion and that prolonging working hours as a coping behavior would mediate these effects. The cross-sectional study involved self-reported questionnaire-based data of 560 homeroom teachers in Switzerland. The results of structural equation modeling (SEM) revealed that workload (β = 0.43), conflicts with parents (β = 0.25), and student misbehavior (β = 0.23) were positively related to emotional exhaustion and that prolonging working hours partially mediated the effect of workload on emotional exhaustion (β = 0.21). Conflicts with parents and student misbehavior only related to emotional exhaustion directly, and not indirectly. We discuss these findings in light of the JD–R model, teacher education, and teachers' health promotion. • Student misbehavior, conflicts with parents and workload relate directly to homeroom teachers' exhaustion. • Prolonging working hours partially mediates the effect of homeroom teachers' workload on exhaustion. • Prolonging working hours represents a potentially harmful coping strategy for homeroom teachers. • Workload (job demand) and prolonging working hours (coping) are conceptualized and measured as distinct concepts. [ABSTRACT FROM AUTHOR]

Aim: The aim of the study was to check whether there is a link between perinatal stress events, self-efficacy, and burnout in a group of midwives. According to the Job Demands-Resources model (JD-R model), perinatal stress events may be linked to burnout, and self-efficacy can play a mediating role in this connection. Design: A quantitative longitudinal study. Methods: The research involved 99 midwives working in the Polish public health service. Results: Stepwise regression analysis showed a direct relationship between perinatal stress events and emotional exhaustion (ß = 0.12; p = 0.02). The results of mediation analysis suggest that self-efficacy plays the role of mediator in the perinatal stress events - emotional exhaustion relationship (ß = -0.12; p < 0.001), and plays the role of suppressive variable in the perinatal stress events - disengagement from work relationship, (ß = -0.10; p = 0.008). Seniority acts as a moderator between perinatal stress events and exhaustion in the relationship mediated by self-efficacy (ß = 0.07; p = 0.04). Conclusion: The results confirm the assumptions of the JD-R model regarding the link between job demands, job resources, and occupational burnout. Perinatal stress events can be a predictor of exhaustion, especially when combined with low self-efficacy and limited seniority. [ABSTRACT FROM AUTHOR]

Correlates of turnover intent among primary (N = 580) and secondary (N = 675), male (N = 254) and female (N = 999) teachers, were examined through the lens of the job demands-resources (JD-R) model. Multigroup structural equation modelling indicated that job demands (workload, student misbehaviour), and the personal demand of work–family conflict, were positively associated with emotional exhaustion—the core dimension of burnout. All demands indirectly related to turnover intent via emotional exhaustion. Among all teacher groups, no significant differences were found in level of emotional exhaustion or turnover intent, and only mild stress was reported as a result of student misbehaviour. Work–family conflict was the strongest predictor of emotional exhaustion for male and female teachers. Results suggest the JD-R as a promising theory for use in explaining job-related outcomes among Australian teachers, and that personal demands should be examined in addition to job demands within it. [ABSTRACT FROM AUTHOR]

Purpose: The purpose of this paper is to examine the effects of relationship bonds on the psychological response and behavior of bank employees based on the job demands–resources theory. Specifically, it examines the effects of relationship bonds in terms of person–job (P–J) fit, emotional exhaustion, job satisfaction and boundary-spanning behaviors, all of which comprise the behavioral dimensions of bank employees. In addition, the study examines how the resiliency of bank employees influences their emotional exhaustion and determines whether a moderating effect related to emotional exhaustion exists. Design/methodology/approach: To achieve this aim, data were collected from 365 customer-facing banking employees in South Korea. Reliability, validity and the hypotheses were verified through structural equation modeling; any moderating effects were identified using the bootstrap method and the process model. Findings: Study results showed that financial, structural, internal social and external social bonds – the bonds pertaining to relationship elements – have positive effects on P–J fit. P–J fit influenced emotional exhaustion negatively and job satisfaction positively. Furthermore, emotional exhaustion negatively influenced job satisfaction. Job satisfaction had positive effects on service delivery, external representation and internal influence, the elements comprising boundary-spanning behavior. Finally, resiliency was shown to lower emotional exhaustion but revealed no moderating effect. Originality/value: First, this study examined relationship bonds, which reference relationship marketing when introducing organizational resources that influence the psychological and behavioral responses of bank employees. Second, this study introduced resiliency as a personal resource and clarified the way it applies to an individual's psychological response. Third, existing literature has been limited to conducting fragmented research of the psychological factors that intervene in predisposing factors and job outcomes. This study makes a unique contribution by establishing a psychological response process. [ABSTRACT FROM AUTHOR]

Purpose The purpose of this paper is to demystify the role of the personal resource of psychological capital (PsyCap) in the job demands-resources model. The theory suggests that personal resources directly influence perceptions of job demands, job resources, and outcomes. Alternatively, personal resources may moderate the impact of job demands and job resources on outcomes.Design/methodology/approach A survey of 401 nurses working in the Australian healthcare sector explores the relations among PsyCap, job demands and resources, and psychological well-being and work engagement.Findings The results suggest that PsyCap directly influences perceptions of job demands and resources and that it directly influences the outcomes of well-being and engagement. Furthermore, job demands and job resources mediate the relation of PsyCap with well-being and engagement, respectively.Research limitations/implications The moderation effect of PsyCap was not supported, which suggests that PsyCap relates to perceptions as opposed to being a coping mechanism. This finding therefore narrows the scope of personal resources in this important model.Originality/value The importance of this study lies in its exploration of various ways that personal resources can influence this dominant model and in analyzing the global construct of PsyCap as opposed to some of its constituent parts. [ABSTRACT FROM AUTHOR]

This study used a person-centered approach to examine the across-time relationships between job demands and job resources on the one hand and employee well-being (burnout and work engagement) on the other. On the basis of the job demands-resources model and conservation of resources (COR) theory, increases in demands and decreases in resources across time were expected to result in unfavorable changes in well-being across time. The results of a 2-wave study among 172 nurses and 273 police officers showed several common patterns across both samples: (a) participants who experienced an increase of demands showed a significant increase in burnout, whereas participants who reported having low resources at both measurement times also showed a significant increase in burnout; (b) participants who experienced decreasing resources reported a significant increase in burnout and a significant decrease in engagement; (c) participants who were exposed to chronic low job resources in a highly demanding environment showed a significant increase in burnout; and (d) participants who were exposed to decreased job resources in a highly demanding environment showed a significant increase in burnout. [ABSTRACT FROM AUTHOR]

As the Chinese economy moves toward a market-based model, employees are likely to face more emotional demands and exhaustion at work. However, there are some unique aspects to the emotional demands of work in the Chinese cultural context. We investigate emotional demands and exhaustion in China with a large-scale sample across the six major occupations identified by the Holland classification system. Results show that incumbents of social and enterprising jobs face higher emotional demands. Unexpectedly, exhaustion differs significantly between conventional and other types of jobs. Building on the Job Demand-Resources (JD-R) model, job crafting and the cultural context, we propose that the nonlinear relationship of emotional demands and exhaustion exists only when emotional intelligence is low. Our study may inform practitioners and policy makers in Chinese enterprises about emotional demands and exhaustion for various occupations and the importance of selection and training programs in emotional intelligence. [ABSTRACT FROM AUTHOR]

Social support is an important resource for reducing the risks of stress and burnout at work. It seems to be particularly helpful for educational and social professionals. The constant and intense relationships with users that characterize this kind of service can be very demanding, increasing stress and leading to burnout. While significant attention has been paid to supervisors and colleagues in the literature, users have rarely been considered as possible sources of social support. The only exception is the Zimmermann et al.'s (2011) research, focused on customer support as a resource for workers' well-being. This paper proposes the validation of the customer-initiated support scale developed by Zimmermann et al. (2011), translated into Italian and focused on educational services users (children's parents), to measure the user support perceived by workers: the User-Initiated Support Scale (UISS). In Study 1 (105 teachers), which specifically involved educators and kindergarten teachers, the items and scale properties were preliminarily examined using descriptive analyses and exploratory factor analysis (EFA). In Study 2 (304 teachers), the construct and criterion validity and scale dimensionality were analyzed using confirmatory factor analysis (CFA). In Study 3 (304 teachers from Study 2 and 296 educators), measurement invariance (MI) was tested. The EFA results from Study 1 showed a one-factor solution (explained variance, 67.2%). The scale showed good internal coherence (alpha D 0.88). The CFA in Study 2 validated the one-factor solution (comparative fit index D 0.987; standardized root mean square residual D 0.054). Bivariate correlations confirmed construct validity; the UISS was positively associated (convergent) with user gratitude, and not associated (divergent) with disproportionate customer expectations. Regarding the criterion validity test, the UISS was strongly correlated with burnout and job satisfaction. The analysis of MI performed on the Study 3 data confirmed the equality of the parameters of the covariance structure model between the two samples of kindergarten teachers and educators. This research study offers a useful version of a tool for measuring a crucial, but often ignored, protective resource for all professionals working directly with people (patients, students, and service users) that can represent important sources of well-being, directly or indirectly lessening the negative impacts of job demands. [ABSTRACT FROM AUTHOR]

The growing threat of terrorism has increased the importance of aviation security and the work of airport security officers (screeners). Nonetheless, airport security research has yet to focus on emotional exhaustion and job satisfaction as major determinants of screeners' job performance. The present study bridges this research gap by applying the job demands-resources (JD-R) model and using work-family conflict (WFC) as an intervening variable to study relationships between work characteristics (workload and supervisor support), emotional exhaustion, and job satisfaction in 1,127 screeners at a European airport. Results of structural equation modeling revealed that (a) supervisor support as a major job resource predicted job satisfaction among screeners; (b) workload as a major job demand predicted their emotional exhaustion; and (c) WFC proved to be a promising extension to the JD-R model that partially mediated the impact of supervisor support and workload on job satisfaction and emotional exhaustion. Theoretical and practical implications are discussed. [ABSTRACT FROM AUTHOR]

Background: The early years in professional practice are for many veterinary and medical professionals a period of great challenges and consequently increased stress levels. Personal resources appear to have a positive impact on the course of this transition period. Personal resources are defined as developable systems of positive beliefs about one's self and the world that are generally linked to resilience. They are negatively related to burnout and positively and reciprocally to job resources, work engagement and job performance. With the aim of enhancing personal resources of recently graduated veterinarians, a 1 year multi-modular resources development programme was designed. This study was conducted to analyse: 1. if and how the development programme affected participants' personal resources, and 2. if and how personal resources affected participants' work characteristics and work engagement. Results Quantitative study: Twenty-five participants and ten non-participants completed an online survey covering personal resources, job resources and work engagement at the start and finish of the programme. Results showed a significant increase of personal resources in participants for self-reported ratings of proactive behaviour (Effect Size =-0.4), self-efficacy (Effect Size =-0.6) and reflective behaviour (Effect Size =-0.6). Results of the control group were not significant, although some moderate effect sizes were found. Qualitative study: Additionally 16 semi-structured interviews with participants of the programme were taken 6 months after finishing the programme. Analysis of the interviews revealed that participants also developed other important personal resources namely self-acceptance, self-esteem, awareness of own influence and responsibility. The reflection process, which took place in the course of the programme, seemed to be a necessary step for the development of the other personal resources. According to participants of the resources development programme, the increase in personal resources also gave rise to an increase in job resources. Conclusion: The multi-modular resources development programme seems to support development of participants' personal resources. Because personal resources are beneficial in improving well-being irrespective of where an individual starts working, it is important to give them explicit attention in educational settings. [ABSTRACT FROM AUTHOR]

Drawing on the job demand-resource (JD-R) model, the current study constructs a dual-pathway approach which aims to reveal the mixed impact of AI awareness on service innovative behavior. Specifically, this paper argues that AI awareness will both increase employees' emotional exhaustion, inhibiting their service innovative behaviors (strain pathway) and stimulate employees' intrinsic motivation, promoting their service innovative behaviors (motivation pathway). Meanwhile, employees' future orientation will buffer the strain pathway and strengthen the motivation pathway. Multisource data (n = 317) from China support the proposed theoretical framework. Implications for theory and practice are discussed. [ABSTRACT FROM AUTHOR]

Purpose – The purpose of this paper is to examine relationships among job demands, job resources, burnout, organizational commitment, and staff turnover intentions in a volunteer workforce setting. Design/methodology/approach – To test empirically the positive and negative forces on the burnout – commitment – turnover relationship, this study uses 190 questionnaires collected from museum volunteers who also hold paid service jobs. The data were analysed using structural equation modelling. Findings – Consistent with previous studies, both job demands and job resources have significant impacts on burnout. Job resources have positive significant impact on organizational commitment. Both burnout and organizational commitment have significant impacts on volunteers’ turnover intentions. Research limitations/implications – An integrated understanding would require different theoretical approaches to volunteering in various settings to determine cross-influences. Moderator analyses might clarify the predictability of job demands and resources. A multilevel research design would provide further insights. Practical implications – To retain their volunteer workforce, firms should grant volunteers sufficient autonomy and allow them to determine their work processes, which not only reduces burnout but also satisfies psychological control needs. Constructive feedback from colleagues offers better organizational support to volunteers. Originality/value – This study identifies and empirically tests key indicators of job demands and job resources for volunteers who also hold paid jobs. It helps explain inconsistent reports of the burnout – organizational commitment link by raising the possibility that it is context specific rather than generic. [ABSTRACT FROM AUTHOR]

Abstract: This study investigated the role of career competencies as a mediator in the Job Demands — Resources model. Structural equation modeling with data from 305 young employed persons aged 16–30 years showed that career competencies are positively related to job resources and work engagement, but not to job demands and emotional exhaustion. Furthermore, career competencies had a partially mediating effect on the relationship between job resources and work engagement, and job resources had a partially mediating effect on the relationship between career competencies and work engagement. These findings suggest that career competencies may act in a similar way as personal resources in fostering work engagement. Our results underline the importance of combining research on job design and career development, and suggest that career competencies may have a role in stimulating employee wellbeing. Career counselors and HR programs may benefit from this insight by simultaneously increasing job resources and career competencies to increase employee wellbeing. [Copyright &y& Elsevier]

This article discusses the concept of work engagement and summarizes research on its most important antecedents. The authors formulate 10 key questions and shape a research agenda for engagement. In addition to the conceptual development and measurement of enduring work engagement, the authors discuss the importance of state work engagement. Further, they argue that the social context is crucial and may set the stage for a climate for engagement with an important role for management. Engaged employees conserve their own engagement through a process of job crafting. After discussing possible dark sides of engagement and the relationship between engagement and health, the article closes with a discussion of organizational interventions to increase work engagement. [ABSTRACT FROM AUTHOR]

According to the job demands-resources (JD-R) model, job demands and resources evoke two relatively independent processes: health impairment and employee motivation. The robustness of the JD-R model was tested in two different occupational samples, the first of 654 Spanish employees and the second of 477 Dutch employees. Structural equation modeling analyses provided partial evidence for the two processes. Multigroup analyses showed that the structural paths of the model were invariant across countries, although the strength of the relationships differed. We conclude that the basic structure of the JD-R model is maintained, even when applied in different national and occupational contexts, when using different ways of gathering data (computerized versus paper and pencil), and when using slightly different measures to assess the key variables of the model. [ABSTRACT FROM AUTHOR]