1. De-escalating aggression and violence in the mental health setting.
- Author
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Cowin L, Davies R, Estall G, Berlin T, Fitzgerald M, and Hoot S
- Subjects
- Aggression psychology, Attitude of Health Personnel, Audiovisual Aids, Clinical Competence standards, Education, Nursing, Continuing organization & administration, Health Knowledge, Attitudes, Practice, Humans, Inservice Training organization & administration, Kinesics, Mental Disorders nursing, Mental Disorders psychology, New South Wales, Nursing Education Research, Nursing Staff, Hospital psychology, Occupational Health, Risk Management, Verbal Behavior, Violence psychology, Workforce, Workplace psychology, Nurse-Patient Relations, Nursing Staff, Hospital education, Psychiatric Nursing education, Psychiatric Nursing methods, Safety Management methods, Violence prevention & control
- Abstract
Aggressive and violent incidents in the health-care setting are increasing phenomena around the world. The evidence from current literature suggests that changes in health-care access, nursing staff shortages and patient acuity are some of the possible causes. De-escalation is a valuable intervention that can be used by nurses to help counter the growing problems of aggression and violence. The de-escalation project, discussed in the present paper, aimed to explore de-escalation as an important therapeutic process and is an event of considerable potential in the management of aggression and violence. While de-escalation is not a new tool, particularly in the mental health-care setting, an educative programme aimed at renewing nurses' knowledge and skills in de-escalation is a timely project. The final de-escalation kit included a large glossy poster, a nursing staff survey, an in-service education session and a literature-based discussion paper. The de-escalation kit can be of considerable benefit to those nurses who are transient within the workplace, such as casual and agency nurses.
- Published
- 2003
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