1. Patients presenting with musculoskeletal disorders in the emergency department: A qualitative study of their experiences when cared by advanced practice physiotherapists in the province of Québec.
- Author
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Blondin J, Desmeules F, Matifat E, and Kechichian A
- Subjects
- Humans, Male, Female, Middle Aged, Adult, Quebec, Aged, Emergency Service, Hospital, Musculoskeletal Diseases therapy, Musculoskeletal Diseases psychology, Physical Therapists psychology, Patient Satisfaction, Qualitative Research
- Abstract
Background: Advanced practice physiotherapy (APP) models of care are promising to alleviate pressure in emergency departments (EDs) where physiotherapists' new roles include being a first-contact practitioner and leading the overall care and management of patients with minor musculoskeletal disorders (MSKDs) to alleviate ED physicians' caseload., Purpose: To explore patients' acceptability, experience, satisfaction, and perception of a new APP-led model of care in the ED., Methods: Patients presenting to the ED with a minor MSKD and who agreed to participate in a multicenter, pan-Canadian randomized controlled trial assessing the efficacy and costs of an APP model of care were invited to participate in this qualitative study. Semi-structured interviews were performed to identify themes related to their experiences with this model. Verbatim transcripts were coded and analysed using an inductive thematic analysis., Results: 11 patients participated and three themes were identified: 1- They were satisfied with the care received within the model; 2- They found APPs to have the appropriate skill set to manage MSKDs and to assume medical-delegated tasks; 3- Timely access to care was a key factor in the acceptability of this model and participants believed physiotherapists were appropriate first-contact practitioners. One participant proposed that the APP model of care should also offer follow-up care., Conclusion: Participants had a positive experience of care in this new model. These results support the implementation of APP models of care in EDs as the participants appear receptive to new roles for APPs., (© 2024 The Author(s). Musculoskeletal Care published by John Wiley & Sons Ltd.)
- Published
- 2024
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