1. Seniors managing multiple medications: using mixed methods to view the home care safety lens
- Author
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Neil J. MacKinnon, Jonathan Mitchell, Kimberly D. Fraser, Tony Easty, Patricia Beryl Marck, Ariella Lang, Sharon Goodwin, Marilyn Macdonald, Melissa Griffin, Eddy Lang, and Lynn Toon
- Subjects
medicine.medical_specialty ,Safety Management ,Mixed methods ,Medication Therapy Management ,Chronic illness ,Health informatics ,Health administration ,Alberta ,Medication Adherence ,03 medical and health sciences ,Patient safety ,Complex care ,0302 clinical medicine ,Patient satisfaction ,Nursing ,Medication therapy management ,medicine ,Humans ,Family ,030212 general & internal medicine ,Medication management ,Practice Patterns, Physicians' ,Home care safety ,Aged ,Quality of Health Care ,Ontario ,030504 nursing ,business.industry ,Health Policy ,Public health ,Nursing research ,Quebec ,Seniors ,Focus group ,Home Care Services ,3. Good health ,Poly-pharmacy ,Nova Scotia ,Caregivers ,Paid providers ,Patient Satisfaction ,Polypharmacy ,0305 other medical science ,business ,Human factors ,Research Article - Abstract
Background Patient safety is a national and international priority with medication safety earmarked as both a prevalent and high-risk area of concern. To date, medication safety research has focused overwhelmingly on institutional based care provided by paid healthcare professionals, which often has little applicability to the home care setting. This critical gap in our current understanding of medication safety in the home care sector is particularly evident with the elderly who often manage more than one chronic illness and a complex palette of medications, along with other care needs. This study addresses the medication management issues faced by seniors with chronic illnesses, their family, caregivers, and paid providers within Canadian publicly funded home care programs in Alberta (AB), Ontario (ON), Quebec (QC) and Nova Scotia (NS). Methods Informed by a socio-ecological perspective, this study utilized Interpretive Description (ID) methodology and participatory photographic methods to capture and analyze a range of visual and textual data. Three successive phases of data collection and analysis were conducted in a concurrent, iterative fashion in eight urban and/or rural households in each province. A total of 94 participants (i.e., seniors receiving home care services, their family/caregivers, and paid providers) were interviewed individually. In addition, 69 providers took part in focus groups. Analysis was iterative and concurrent with data collection in that each interview was compared with subsequent interviews for converging as well as diverging patterns. Results Six patterns were identified that provide a rich portrayal of the complexity of medication management safety in home care: vulnerabilities that impact the safe management and storage of medication, sustaining adequate supports, degrees of shared accountability for care, systems of variable effectiveness, poly-literacy required to navigate the system, and systemic challenges to maintaining medication safety in the home. Conclusions There is a need for policy makers, health system leaders, care providers, researchers, and educators to work with home care clients and caregivers on three key messages for improvement: adapt care delivery models to the home care landscape; develop a palette of user-centered tools to support medication safety in the home; and strengthen health systems integration. Electronic supplementary material The online version of this article (doi:10.1186/s12913-015-1193-5) contains supplementary material, which is available to authorized users.
- Published
- 2015