1. User-Centred Design with a Remote Approach: Experiences from the Chronic Pain Project
- Author
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Berglind F, Smaradottir, Johan Gustav, Bellika, Aina, Fredeng, and Asbjørn J, Fagerlund
- Subjects
Betacoronavirus ,SARS-CoV-2 ,Pneumonia, Viral ,COVID-19 ,Humans ,Pain Management ,Chronic Pain ,Coronavirus Infections ,Pandemics ,Telemedicine - Abstract
User-centred design involves end-users or user groups during all the parts of the development process. The research project Chronic Pain aims to develop a shared decision making application for patients and physicians, addressing individually adapted pain treatment. The project employs a user-centred design process, and in middle of it, Covid-19 pandemic social distancing restrictions were imposed. This paper presents how the user-centred design process together with a patient organisation was transformed to a digital approach and the experiences from performing a remote co-creation user workshop. The digital approximation had a satisfactory result and the main contribution lies in the sharing of recommendations for how to practically apply a remote user-centred design methodology.
- Published
- 2020