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The COVID-19 pandemic has brought significant changes to the daily lives of citizens, their interactions with their communities, the nongovernmental sector and the public administration, as well as threatening the continuity of the civic initiatives they had developed. This paper draws on the scientific literature on public participation and uses qualitative methods of inquiry (semi-structured interviews) to explore how external factors, in this case the COVID-19 pandemic, affected the public participation of citizens organised in civic initiative groups in Bucharest, Romania. One key contribution of the study pertains to the interplay between practice and the conceptual level of public participation. In this respect, the results showed that many members of civic group perceive it to be genuinely contradictory in practice in their definitions of public participation. However, their ideal visions of public participation in genuine democratic politics are markedly collaborative. The research showed that the impact of the COVID-19 pandemic on civic groups has been quite limited, adding obstacles to public participation but also enabling opportunities. In particular, it can be concluded that the pandemic has exacerbated pre-existing challenges. It should also be noted that co-creation of public services can be defined by a certain level of continuity, especially in the case of civic groups that were involved in co-initiation. [ABSTRACT FROM AUTHOR]

In addition to the involvement of public administration (PA) as a catalyst for economic development, today we are witnessing the need to enhance innovation in PA itself, with a commitment to maximizing efficiency, effectiveness, performance, and to improve quality of public service. In PA, the emerging theory of innovation represents a combined effort between conventional organizational innovation tools such as strategic planning and modern ones such as Information and Communication Technology (ICT) and e-governance. With regard to this challenging situation, this paper seeks to present a substantial literature concerning the theory of innovation, New Public Management (NPM), ICT, and e-governance. Furthermore, using a qualitative approach based on centered semi-structured interviews, this article illustrates the current activities conducted by the Lebanese government, specifically the Office of Ministry of State for Administrative Reform (OMSAR), compared by data gathered from platforms and databases from Romanian PA such as Ministry of Communication and Information Society, OECD, DESI index, and Eurostat on ICT and e-governance at European level. The paper results reveal the significant effect of innovation in Romanian PA paving the road toward facing the challenge to achieve its digital 2020 agenda and contributing to transparency, efficiency, effectiveness, community participation, and development of public service. However, Lebanese PA should join and shake hands to strengthen the adoption of innovation in its public corridors and should cross the notion of "still born" application of ICT to a fruitful implementation contributing to strategic innovation in public services and improved PA efficiency and performance. [ABSTRACT FROM AUTHOR]