1. A questionnaire-based study on quality and adequacy of clinical communication between physician and family members of admitted Covid-19 patients
- Author
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Alok Nath, Ratender K Singh, Alka Verma, Tanmoy Ghatak, Om Prakash Sanjeev, Rahul, and Anup Kumar
- Subjects
medicine.medical_specialty ,Coronavirus disease 2019 (COVID-19) ,media_common.quotation_subject ,Covid-19 pandemic ,Article ,Video Calls ,Family members ,Physicians ,Surveys and Questionnaires ,Pandemic ,medicine ,Humans ,Family ,Quality (business) ,Conversation ,media_common ,Response rate (survey) ,Clinical Communication ,Responsible Person ,SARS-CoV-2 ,business.industry ,Communication ,Health condition ,Voice Calls ,COVID-19 ,General Medicine ,Clinical communication ,Cross-Sectional Studies ,Family medicine ,business - Abstract
Objective To assess adequacy of present means of clinical communication between physicians and (Covid-19) patients’ family members, to analyse their perspectives and recommend felicitous practices for virtual conversation during ongoing pandemic. Methods Cross-sectional questionnaire-based (20 questions) anonymous online survey was conducted including patient’s relatives (Group-1) and treating physicians (Group-2), through Google Forms. Results Response Rate was 82.5%. Group-1 and Group-2 included 155 and 204 respondents respectively. Group-1 preferred update by resident doctors (39%), twice a day (41.9%), daily case-summaries (80%) and hand-written document/electronic messages (53%,31%) as consent. Whereas Group-2 favored update by senior consultants (63%), daily one appraisal (55.9%) and scanned copies of hand written consent (81%) before high-risk procedures. The groups broadly agreed on the desired duration for a fruitful discussion (5–10 min) and designating one responsible person from the family for daily appraisal. Conclusion Use of modern techniques/technologies of communication (voice/video calls, texts) during the ongoing pandemic is acceptable to majority. Practice implications Study proposes a senior physician should communicate to a designated responsible family member at-least once a day for stable and twice a day for critical covid patients (more if patient’s health condition changes), either by voice or video calls for 5–10 min.
- Published
- 2022
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