1. A Novel Collaborative Care Program to Augment Nursing Home Care During and After the COVID-19 Pandemic
- Author
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Geetha Mukerji, Andrea Moser, Sid Feldman, Fahad Razak, Pauline Pariser, Brian M. Wong, Amol A. Verma, Kyle Liang, Laura Pus, Kaveh G. Shojania, Michael J. Lamb, and Leahora Rotteau
- Subjects
medicine.medical_specialty ,Coronavirus disease 2019 (COVID-19) ,Collaborative Care ,Nursing homes ,01 natural sciences ,03 medical and health sciences ,Wound care ,0302 clinical medicine ,Acute care ,Pandemic ,Models of Care ,Medicine ,Humans ,030212 general & internal medicine ,0101 mathematics ,Pandemics ,Pragmatic Innovations ,General Nursing ,business.industry ,SARS-CoV-2 ,Health Policy ,010102 general mathematics ,COVID-19 ,General Medicine ,medicine.disease ,Long-Term Care ,Quality Improvement ,3. Good health ,Integrated care ,Implementation ,Medical emergency ,Geriatrics and Gerontology ,Augment ,business - Abstract
The 2019 novel coronavirus (COVID-19) pandemic created an immediate need to enhance current efforts to reduce transfers of nursing home (NH) residents to acute care. Long-Term Care Plus (LTC+), a collaborative care program developed and implemented during the COVID-19 pandemic, aimed to enhance care in the NH setting while also decreasing unnecessary acute care transfers. Using a hub-and-spoke model, LTC+ was implemented in six hospitals serving as central hubs to 54 geographically associated NHs with 9,574 beds in Toronto, Canada. LTC+ provided to NHs with the following: 1) virtual general internal medicine (GIM) consultations; 2) nursing navigator support; 3) rapid access to laboratory and diagnostic imaging services; and 4) educational resources. From April 2020 to June 2021, LTC+ provided 381 GIM consultations that addressed abnormal bloodwork (15%), cardiac problems (13%) and unexplained fever (11%) as the most common reasons for consultation. Sixty-five nurse navigator calls addressed requests for non-GIM specialist consultations (34%), wound care assessments (14%) and system navigation (12%). One hundred and seventy-seven (46%; 95% CI 41-52%) consults addressed care concerns sufficiently to avoid the need for acute care transfer. All 36 primary care physicians who consulted the LTC+ program reported strong satisfaction with the advice provided. Early results demonstrate the feasibility and acceptability of an integrated care model that enhances care delivery for NH residents where they reside and has the potential to positively impact the long-term care sector by ensuring equitable and timely access to care for people living in NHs. It represents an important step towards health system integration that values the expertise within the long-term care sector., Early impact of the implementation of a novel collaborative care program in nursing homes demonstrates feasibility in enhancing care, decreasing unnecessary acute care transfers, and building connections across sectors.
- Published
- 2021