1. Hospital physicians’ views on discharge and readmission processes: a qualitative study from Norway
- Author
-
Olav Røise, Malin Knutsen Glette, Siri Wiig, and Tone Åslaug Kringeland
- Subjects
coordination ,sykehusleger ,Primary health care ,lcsh:Medicine ,Medical disciplines: 700::Health sciences: 800 [VDP] ,0302 clinical medicine ,quality of care ,Health care ,medisin ,Medicine ,030212 general & internal medicine ,Qualitative Research ,Norway ,Communication ,030503 health policy & services ,General Medicine ,Patient Discharge ,language ,Health Services Research ,Medical emergency ,0305 other medical science ,Healthcare system ,Attitude of Health Personnel ,Decision Making ,Norwegian ,Patient Readmission ,Interviews as Topic ,sykehus ,03 medical and health sciences ,Physicians ,Humans ,hospital readmissions ,Medical disciplines: 700 [VDP] ,Service (business) ,pasientsikkerhet ,VDP::Medisinske Fag: 700::Helsefag: 800::Helsetjeneste- og helseadministrasjonsforskning: 806 ,business.industry ,Research ,lcsh:R ,sykehusinnleggelse ,medicine.disease ,language.human_language ,hospital discharge ,Healthcare service ,business ,Delivery of Health Care ,Qualitative research - Abstract
ObjectivesTo explore hospital physicians’ views on readmission and discharge processes in the interface between hospitals and municipalities.DesignQualitative case study.SettingThe Norwegian healthcare system.ParticipantsFifteen hospital physicians (residents and consultants) from one hospital, involved in the treatment and discharge of patients.ResultsThe results of this study showed that patients were being discharged earlier, with more complex medical conditions, than they had been previously, and that discharges sometimes were perceived as premature. Insufficient capacity at the hospital resulted in pressure to discharge patients, but the primary healthcare service of the area was not always able to assume care of these patients. Communication between levels of the healthcare service was limited. The hospital stay summary was the most important, and sometimes only, form of communication between levels. The discharge process was described as complicated and was affected by healthcare personnel, by patients themselves and by aspects of the primary healthcare service. Early hospital discharges, poor communication between healthcare services and inadequacies in the discharge process were perceived to affect hospital readmissions.ConclusionThe results of this study provide a better understanding of hospital physicians’ views on the discharge and hospital readmission processes in the interface between the hospital and the primary healthcare service. The study also identifies discrepancies in governmental requirements, reform regulations and current practices in municipalities and hospitals.
- Published
- 2019