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Scientific controversies on breast cancer screening have induced the French authorities to launch online citizen consultation. The objective of this netnography was to identify the knowledge and values underlying contributors’ choices. The choice of supporters was often based on emotions: impression of disease severity and efficacy of screening, fearfulness stemming from personal experience and testimony from relatives. Opponents emphasized the risks of the screening and the doctors’ perceived lack of relational and technical skills. The ‘non-decision’ profile was explained by information deemed simplistic, guilt-inducing and partial. Future research should focus on how to appeal to emotions to support shared decision.

A 57-year-old female experienced two successive peripheral facial paralysis (PFP) episodes following influenza immunization in 2009 and 2016 with two different vaccines. The similarity of chronology and semiology between the two events and the absence of alternative etiology plead for intrinsic accountability. Extrinsic accountability relies on previous case reports of PFP related to flu vaccination (26 cases in the French pharmacovigilance database and 4 cases in the medical literature).

Objective In France, chronic pain prevalence, causing professional or domestic activity restriction, increases with age, and reaches more than 60% people over 85 years old. In 2006, 40% of patients suffering from chronic pain are still not satisfied with practioners’ monitoring and therefore multiply consultations. The aim of this study was to analyse the phenomenon of chronic pain, thanks to patients’ experience and consciousness of their own situations. Material/Patients and methods This qualitative phenomenological study had the objective to enter in patients’ “singular universe” by using two-fold hermeneutics, both empathic and critical. The interview guidelines tackled patients’ experience of the disease and their expectations about the multiple doctors they had met. The analysis followed an iterative and inductive process (uncontextualisation-recontextualisation). The internal validity has been guaranteed by an independent double analysis. Results Fifteen different interviews, lasting from 36 to 64 minutes, were done in the period between September 2012 and December 2014. Patients told “a before and an after” chronic pain. They did not want “to be a charge to their relatives” but also wanted “to be recognized”. The loss of his prior condition falls within the context of a therapeutic path, geared towards the search for confidence, empathy but also of a precise diagnosis and an efficient treatment. Disappointments can get patients close to look for alternative therapies. Discussion/Conclusion The ambivalence of the patient, the impotence felt by the physician shakes the relationship. The narration contextualizes the painful complaint. It may be therapeutic. Unrolling his life story the patient can understand the intervention of other determinants in his suffering.