5 results on '"Fatema Akbar"'
Search Results
2. Evaluation of Attention Switching and Duration of Electronic Inbox Work Among Primary Care Physicians
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Mary E. Reed, Fatema Akbar, Yi-Fen Irene Chen, Tracy A. Lieu, Manuel A. Ballesca, E. Margaret Warton, Mark F. Moeller, Sameer Awsare, Gloria Mark, Stephanie Prausnitz, and Jeffrey A. East
- Subjects
Adult ,Male ,Primary care.team ,Health Informatics ,Primary care ,Physicians, Primary Care ,Health care ,medicine ,Human multitasking ,Electronic Health Records ,Humans ,Statistical analysis ,Attention ,Duration (project management) ,Retrospective Studies ,Original Investigation ,Electronic Mail ,business.industry ,Research ,Multitasking Behavior ,General Medicine ,Middle Aged ,medicine.disease ,Online Only ,Cross-Sectional Studies ,Work (electrical) ,Attention switching ,Female ,Medical emergency ,business - Abstract
Key Points Question Among primary care physicians (PCPs), how frequent is attention switching associated with the electronic inbox work during workdays, and what factors are associated with attention switching and duration of inbox work? Findings Among 1275 PCPs studied in this cross-sectional study, PCPs switched attention to or from the inbox a mean of 79 times and spent 64 minutes doing inbox work on workdays. Message quantity was a dominant factor associated with attention switching and inbox work duration. Meaning This study suggests that PCPs make frequent attention switches to and from the inbox while working, and interventions to assist them with message quantity could modulate both attention switching and inbox work duration., Importance Primary care physicians (PCPs) report multitasking during workdays while processing electronic inbox messages, but scant systematic information exists on attention switching and its correlates in the health care setting. Objectives To describe PCPs’ frequency of attention switching associated with electronic inbox work, identify potentially modifiable factors associated with attention switching and inbox work duration, and compare the relative association of attention switching and other factors with inbox work duration. Design, Setting, and Participants This cross-sectional study of the work of 1275 PCPs in an integrated group serving 4.5 million patients used electronic health record (EHR) access logs from March 1 to 31, 2018, to evaluate PCPs’ frequency of attention switching. Statistical analysis was performed from October 15, 2018, to August 28, 2020. Main Outcomes and Measures Attention switching was defined as switching between the electronic inbox, other EHR work, and non-EHR periods. Inbox work duration included minutes spent on electronic inbox message views and related EHR tasks. Multivariable models controlled for the exposures. Results The 1275 PCPs studied (721 women [56.5%]; mean [SD] age, 45.9 [8.5] years) had a mean (SD) of 9.0 (7.6) years of experience with the medical group and received a mean (SD) of 332.6 (148.3) (interquartile range, 252-418) new inbox messages weekly. On workdays, PCPs made a mean (SD) of 79.4 (21.8) attention switches associated with inbox work and did a mean (SD) 64.2 (18.7) minutes of inbox work over the course of 24 hours on workdays. In the model for attention switching, each additional patient secure message beyond the reference value was associated with 0.289 (95% CI, 0.217-0.362) additional switches, each additional results message was associated with 0.203 (95% CI, 0.127-0.278) additional switches, each additional request message was associated with 0.190 (95% CI, 0.124-0.257) additional switches, and each additional administrative message was associated with 0.262 (95% CI, 0.166-0.358) additional switches. Having a panel (a list of patients assigned to a primary care team) with more elderly patients (0.144 switches per percentage increase [95% CI, 0.009-0.278]) and higher inbox work duration (0.468 switches per additional minute of inbox work [95% CI, 0.411-0.524]) were also associated with higher attention switching involving the inbox. In the model for inbox work duration, each additional patient secure message beyond the reference value was associated with 0.151 (95% CI, 0.085-0.217) additional minutes, each additional results message was associated with 0.338 (95% CI, 0.272-0.404) additional minutes, each additional request message was associated with 0.101 (95% CI, 0.041-0.161) additional minutes, and each additional administrative message was associated with 0.179 (95% CI, 0.093-0.265) additional minutes. A higher percentage of the panel’s patients initiating messages (0.386 minutes per percentage increase [95% CI, 0.026-0.745]) and attention switches (0.373 minutes per switch [95% CI, 0.328-0.419]) were also associated with higher inbox work duration. In addition, working at a medical center where all PCPs had high inbox work duration was independently associated with high or low inbox work duration. Conclusions and Relevance This study suggests that PCPs make frequent attention switches during workdays while processing electronic inbox messages. Message quantity was associated with both attention switching and inbox work duration. Physician and patient panel characteristics had less association with attention switching and inbox work duration. Assisting PCPs with message quantity might help modulate both attention switching and inbox work duration., This cross-sectional study examines primary care physicians’ frequency of attention switching associated with electronic inbox work and identifies potentially modifiable factors associated with attention switching and inbox work duration.
- Published
- 2021
3. Physicians' electronic inbox work patterns and factors associated with high inbox work duration
- Author
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Mary E. Reed, Fatema Akbar, Mark F. Moeller, Tracy A. Lieu, E. Margaret Warton, Jeffrey A. East, Stephanie Prausnitz, and Gloria Mark
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Adult ,Male ,Time Factors ,020205 medical informatics ,in-basket ,Medical Records Systems, Computerized ,Psychological intervention ,Health Informatics ,work connectivity after hours ,02 engineering and technology ,Workload ,medical informatics applications ,Research and Applications ,Medical and Health Sciences ,Electronic mail ,Physicians, Primary Care ,Work hours ,03 medical and health sciences ,Work time ,0302 clinical medicine ,Engineering ,Sex Factors ,Older patients ,7.1 Individual care needs ,Clinical Research ,Physicians ,Information and Computing Sciences ,0202 electrical engineering, electronic engineering, information engineering ,Medicine ,Electronic Health Records ,Humans ,030212 general & internal medicine ,Duration (project management) ,Primary Care ,Electronic Mail ,business.industry ,Computerized ,Health Services ,Middle Aged ,medicine.disease ,3. Good health ,Work (electrical) ,Female ,Medical emergency ,Medical Records Systems ,Management of diseases and conditions ,business ,Medical Informatics - Abstract
Objectives Electronic health record systems are increasingly used to send messages to physicians, but research on physicians’ inbox use patterns is limited. This study’s aims were to (1) quantify the time primary care physicians (PCPs) spend managing inboxes; (2) describe daily patterns of inbox use; (3) investigate which types of messages consume the most time; and (4) identify factors associated with inbox work duration. Materials and Methods We analyzed 1 month of electronic inbox data for 1275 PCPs in a large medical group and linked these data with physicians’ demographic data. Results PCPs spent an average of 52 minutes on inbox management on workdays, including 19 minutes (37%) outside work hours. Temporal patterns of electronic inbox use differed from other EHR functions such as charting. Patient-initiated messages (28%) and results (29%) accounted for the most inbox work time. PCPs with higher inbox work duration were more likely to be female (P < .001), have more patient encounters (P < .001), have older patients (P < .001), spend proportionally more time on patient messages (P < .001), and spend more time per message (P < .001). Compared with PCPs with the lowest duration of time on inbox work, PCPs with the highest duration had more message views per workday (200 vs 109; P < .001) and spent more time on the inbox outside work hours (30 minutes vs 9.7 minutes; P < .001). Conclusions Electronic inbox work by PCPs requires roughly an hour per workday, much of which occurs outside scheduled work hours. Interventions to assist PCPs in handling patient-initiated messages and results may help alleviate inbox workload.
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- 2020
4. Physician Stress During Electronic Health Record Inbox Work: In Situ Measurement With Wearable Sensors
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Fatema Akbar, Tracy A. Lieu, Mark F. Moeller, E. Margaret Warton, Gloria Mark, Stephanie Prausnitz, Jeffrey A. East, and Mary E. Reed
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Experience sampling method ,Evening ,physician well-being ,020205 medical informatics ,EHR alerts ,Names of the days of the week ,Computer applications to medicine. Medical informatics ,HRV ,R858-859.7 ,Inbasket ,Wearable computer ,Health Informatics ,02 engineering and technology ,Electronic mail ,stress ,03 medical and health sciences ,0302 clinical medicine ,Health Information Management ,0202 electrical engineering, electronic engineering, information engineering ,medicine ,Heart rate variability ,Stress measures ,030212 general & internal medicine ,Original Paper ,business.industry ,Work (physics) ,medicine.disease ,after-hours work ,electronic health records ,wearables ,inbox ,Medical emergency ,business ,electronic mail - Abstract
Background Increased work through electronic health record (EHR) messaging is frequently cited as a factor of physician burnout. However, studies to date have relied on anecdotal or self-reported measures, which limit the ability to match EHR use patterns with continuous stress patterns throughout the day. Objective The aim of this study is to collect EHR use and physiologic stress data through unobtrusive means that provide objective and continuous measures, cluster distinct patterns of EHR inbox work, identify physicians’ daily physiologic stress patterns, and evaluate the association between EHR inbox work patterns and physician physiologic stress. Methods Physicians were recruited from 5 medical centers. Participants (N=47) were given wrist-worn devices (Garmin Vivosmart 3) with heart rate sensors to wear for 7 days. The devices measured physiological stress throughout the day based on heart rate variability (HRV). Perceived stress was also measured with self-reports through experience sampling and a one-time survey. From the EHR system logs, the time attributed to different activities was quantified. By using a clustering algorithm, distinct inbox work patterns were identified and their associated stress measures were compared. The effects of EHR use on physician stress were examined using a generalized linear mixed effects model. Results Physicians spent an average of 1.08 hours doing EHR inbox work out of an average total EHR time of 3.5 hours. Patient messages accounted for most of the inbox work time (mean 37%, SD 11%). A total of 3 patterns of inbox work emerged: inbox work mostly outside work hours, inbox work mostly during work hours, and inbox work extending after hours that were mostly contiguous to work hours. Across these 3 groups, physiologic stress patterns showed 3 periods in which stress increased: in the first hour of work, early in the afternoon, and in the evening. Physicians in group 1 had the longest average stress duration during work hours (80 out of 243 min of valid HRV data; P=.02), as measured by physiological sensors. Inbox work duration, the rate of EHR window switching (moving from one screen to another), the proportion of inbox work done outside of work hours, inbox work batching, and the day of the week were each independently associated with daily stress duration (marginal R2=15%). Individual-level random effects were significant and explained most of the variation in stress (conditional R2=98%). Conclusions This study is among the first to demonstrate associations between electronic inbox work and physiological stress. We identified 3 potentially modifiable factors associated with stress: EHR window switching, inbox work duration, and inbox work outside work hours. Organizations seeking to reduce physician stress may consider system-based changes to reduce EHR window switching or inbox work duration or the incorporation of inbox management time into work hours.
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- 2021
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5. #Sleep_as_Android: Feasibility of Using Sleep Logs on Twitter for Sleep Studies
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Ingmar Weber and Fatema Akbar
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FOS: Computer and information sciences ,media_common.quotation_subject ,Computer Science - Human-Computer Interaction ,030204 cardiovascular system & hematology ,Data science ,Popularity ,Human-Computer Interaction (cs.HC) ,Sleep patterns ,Computer Science - Computers and Society ,03 medical and health sciences ,0302 clinical medicine ,Hardware_GENERAL ,Computers and Society (cs.CY) ,Insomnia ,medicine ,Social media ,Personal health ,Quality (business) ,Sleep (system call) ,medicine.symptom ,Psychology ,030217 neurology & neurosurgery ,Sleep duration ,media_common - Abstract
Social media enjoys a growing popularity as a platform to seek and share personal health information. For sleep studies using data from social media, most researchers focused on inferring sleep-related artifacts from self-reported anecdotal pointers to sleep patterns or issues such as insomnia. The data shared by "quantified-selfers" on social media presents an opportunity to study more quantitative and objective measures of sleep. We propose and validate the approach of collecting and analyzing sleep logs that are generated and shared through a sleep-tracking mobile application. We highlight the value of this data by combining it with users' social media data. The results provide a validation of using social media for sleep studies as the collected sleep data is aligned with sleep data from other sources. The results of combining social media data with sleep data provide preliminary evidence that higher social media activity is associated with lower sleep duration and quality., Comment: This is a preprint of an article accepted to appear at IEEE ICHI 2016
- Published
- 2016
- Full Text
- View/download PDF
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