1. "You Are Not Alone": The Allure and Limitations of Artificial Intelligence in Serious Illness Communication.
- Author
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Burry N, Nakagawa S, and Blinderman CD
- Subjects
- Humans, Communication, Language, Palliative Care, Artificial Intelligence, Medicine
- Abstract
Artificial intelligence (AI) is changing the way clinicians practice medicine, and recent technological advancements have resulted in consumer-facing products that can respond to users with dynamic and nuanced language. Clinicians typically struggle with serious illness communication, such as delivering news about a poor prognosis. Palliative care clinicians receive extensive training in serious illness communication, but there is a paucity of such highly trained specialists. This article explores the allure of employing AI-powered chatbots to assist nonspecialist clinicians with serious illness communication and highlights the ethical and practical drawbacks. While outsourcing communication to new AI chatbot technologies may be inappropriate, there is a role for AI in training clinicians on effective language to use when discussing serious illness with their patients.
- Published
- 2024
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