1. Evaluating the impact of ICT-tools on health care delivery in sub-Saharan hospitals.
- Author
-
Verbeke F, Karara G, and Nyssen M
- Subjects
- Burundi, Rwanda, Software Validation, Technology Assessment, Biomedical, Workload statistics & numerical data, Attitude of Health Personnel, Delivery of Health Care statistics & numerical data, Efficiency, Organizational statistics & numerical data, Hospital Communication Systems statistics & numerical data, Medical Informatics statistics & numerical data, Medical Records Systems, Computerized statistics & numerical data, Software
- Abstract
This research explores to what extent Information and Communication Technology (ICT)-based information management methods can help to improve efficiency and effectiveness of health services in sub-Saharan hospitals and how clinical information can be made available for secondary use enabling non-redundant reporting of health- and care performance indicators. In the course of a 6 years research effort between 2006 and 2012, it was demonstrated that patient identification, financial management and structured reporting improved dramatically after implementation of well adapted ICT-tools in a set of 19 African health facilities. Real-time financial management metrics helped hospitals to quickly identify fraudulent practices and defective invoicing procedures. Out-patient case load significantly increased compared to the national average, average length of stay has been shortened in 15 of 19 health facilities and global hospital mortality decreased. Hospital workforce-evaluated impact of hospital information system implementation on local working conditions and quality of care was very positive. It was demonstrated that local sub-Saharan health professionals strongly believe in the importance of health information systems.
- Published
- 2013