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151 results on '"Product Failures"'

1. Trouble in the cards: Madge points the finger at 802.5 spec

Author

Johnson, Johna Till

Subjects
Token Ring Network, Standard, Product Failures, Product Recall, Specifications, Manufacturers, Compatible Hardware, LAN Adapter, Madge Networks Inc. -- Product defects and recalls, Token ring networks -- Equipment and supplies, Local area networks -- Equipment and supplies, Printed circuits -- Standards
Published
1990

2. The continuing saga of TECH SUPPORT or the GOOD, the BAD, and the UGLY: getting technical with Chuck Metz

Author

Metz, Chuck

Subjects
USRobotics Corp. -- Services, Support Services, Modem, Manufacturers, Case Study, Product Failures, Business, Computers, Computers and office automation industries, High technology industry, US Robotics HST (Modem) -- Maintenance and repair
Abstract

Computer professionals know that calls to computer hardware and software technical support lines must be made early in the day, but not before 9:00 am or after 3:00 pm or during lunch (11:30 am to 1:30 pm), and that the call will likely try the patience of the caller. A case study is presented of a call to a technical support line when a US Robotics HST modem developed a glitch. The number was referenced in the index, the caller was on hold for only two minutes and received immediate attention. The problem was resolved quickly and amicably, although the unit had to be shipped back. Seven days later the modem was returned via second-day air, the same way it was sent. US Robotics is commended for its exemplary technical support.

Published
1990

3. Advanced CMOS logic wars escalate over ground bounce

Author

Cormier, Denny

Subjects
Circuit Design, Logic Circuitry, Manufacturers, Competition, MOS Integrated Circuits, Functional Capabilities, Product Failures, Texas Instruments Inc. -- Product development
Published
1987

5. Cartridge-tape systems have their drawbacks

Author

Rosch, Winn L.

Subjects
Cartridge Tape, Tape Drive, Disk Storage, Products, Standard, Manufacturers, Reel-to-Reel Tape, Product Failures, Computer Design, Analysis, IBM 3480 (Cartridge tape drive)
Published
1986

7. Tech flaws mar 2d IBM kneetop run

Author

Sager, Ira

Subjects
Laptop Computers, Manufacturers, Product Failures, Product Development, Market Analysis, Marketing Strategy, Wholesale Dealer/Distributor, International Business Machines Corp. -- Marketing, IBM PC Convertible (Portable computer) -- Marketing
Published
1987

9. PCjr Death Not the Knell of Home Computer

Subjects
Home Computers, Product Failures, Manufacturers, Market, Market Share, International Business Machines Corp. -- Product information, Commodore Business Machines Inc. -- Statistics, Apple Inc. -- Statistics, IBM PCjr
Published
1985

11. Apple to replace defective Sony drives

Author

Brown, Dartanyan L. and Norr, Henry

Subjects
Product Failures, Hard Disk Drive, Disk Drives, Microcomputer, Manufacturers, Customer Service, Apple Inc. -- Product defects and recalls, Sony Corp. -- Product defects and recalls, Apple Macintosh (680X0-based system) -- Product defects and recalls
Abstract

By Dartanyan L. Brown and Henry Norr Denver -- Apple last month began offering free replacement hard disks and repair reimbursements to customers who have suffered from yet another batch […]

Published
1991

12. Newbridge and MCI trade charges

Subjects
Telecommunications Services Industry, Telecommunications, Switches, Contracts, Reliability, Product Failures, Manufacturers, Private Networks, MCI Communications Corp. -- Contracts, Newbridge Systems Inc. -- Contracts, Telecommunication systems -- Equipment and supplies, Telecommunication switching equipment -- Contracts
Published
1990

13. Courting disaster: the IBM PC AT

Author

Dickinson, John

Subjects
Personal Computers, Disk Drives, Hard Disk Drive, Head Crash, Failure, Product Failures, Customer Service, Manufacturers, User Relations, IBM PC AT
Published
1986

14. That sinking feeling

Author

Somerson, Paul

Subjects
Personal Computers, Hard Disk Drive, Disk Drives, Head Crash, Failure, Manufacturers, Product Failures, Distributors, Customer Service, Computer Memories Inc. -- Product information
Published
1986

15. Tabs Caused Data Loss on 3M Disks

Author

Welch, Mark J.

Subjects
Product Failures, Floppy Disk Drive, Disk Drives, Manufacturers, Data Management, 3M Co. -- Product information
Published
1986

20. Thorn 'Unlikely' to Sue BTG Over Inmos

Author

Fallon, J.

Subjects
Semiconductor Industry, Product Failures, Manufacturers, Products, Production Control, Thorn EMI PLC -- Product information
Published
1985

21. Inmos Abandoning DRAMs for CMOS SRAMs as Red Ink Grows

Author

Woolnough, R.

Subjects
RAM, Dynamic Cell, Product Failures, Revenue, Losses, Marketing Strategy, Manufacturers, Outlook, Static Cell, CMOS, Thorn EMI Datatech Ltd. -- Mergers, acquisitions and divestments, Inmos Ltd. -- Mergers, acquisitions and divestments
Published
1985

22. Telco Systems Scratches Auto-Dialer Line

Author

Nee, E.

Subjects
Product Failures, Communications Equipment, Losses, Third Quarter, Manufacturers, Fiber Optics, Voice I/O Device, Telco Systems -- Product information
Published
1985

23. Satellite Insurer Blasts Mfrs

Subjects
Communications Satellites, Insurance Industry, Product Failures, Aerospace Industry, Manufacturers, Hughes Aircraft Co.
Published
1985

24. Furious Thorn Threatens

Author

Madden, D.

Subjects
Legal Issues, Acquisition, Semiconductor Device, Manufacturers, United Kingdom, National Government, Product Failures, RAM, Liability, Product Liability, Thorn EMI Datatech Ltd. -- Finance, Inmos Ltd.
Published
1985

25. DEC Halts Rainbow Line

Subjects
Personal Computers, Manufacturers, Reorganization, Microcomputer, Product Failures, Digital Equipment Corp. -- Finance, Rainbow
Published
1985

26. DEC Explains MicroVAX II Glitch

Author

Dooley, B.

Subjects
Manufacturers, Microcomputer, Operating System, UNIX-Like Operating Systems, Product Failures, Digital Equipment Corp. -- Product information, MicroVAX II
Published
1985

27. Financial Problems, Chip Defects Stir Shakeups at Thorn, Inmos

Author

Woolnough, R.

Subjects
Semiconductor Industry, Resignation, Firings, Chairmen, Executive, Management, Static Cell, RAM, Failure, Losses, Revenue, Manufacturers, Product Failures, Thorn EMI Datatech Ltd., Inmos Ltd. -- Management
Published
1985

29. Dataproducts, Exxon Set Joint Venture

Author

Kuzbyt, B.

Subjects
Printers, Ink Jet Printer, Joint Venture, Product Development, Manufacturers, Product Failures, Impact Printers, Exxon Enterprises -- Joint ventures, Dataproducts Corp. -- Joint ventures
Published
1985

30. PCjr Suppliers: Orphans of the Storm?

Author

McSharry, N.

Subjects
Personal Computers, Manufacturers, Product Failures, Financial Stability, Computer Manufacture, IBM PCjr
Published
1985

32. IBM Confirms Bugs in AT Adapter Card

Author

Weingart, J.

Subjects
Manufacturers, Personal Computers, Diagnostic Equipment, Product Failures, International Business Machines Corp. -- Product information
Published
1985

33. Bad PC-AT Chips Replaced

Author

Duffy, M.N.

Subjects
Manufacturers, Personal Computers, Diagnostic Equipment, Wholesale Dealer/Distributor, Integrated Circuits, Failure, Product Failures, International Business Machines Corp. -- Product information
Published
1985

34. Coleco Kills Adam

Author

Chin, K.

Subjects
Manufacturers, Losses, Home Computers, Product Failures, Sales, Coleco Industries Inc. -- Finance, Adam
Published
1985

35. Lowe Heard to Concede IBM AT Drive Is Flawed

Author

Duffy, R.

Subjects
Hard Disk Drive, Disk Drives, Personal Computers, Product Failures, Manufacturers, Controllers, Special-Purpose Adapter/Controller, International Business Machines Corp. -- Product information, Control Data Corp., Western Digital Corp. -- Product information, IBM PC AT
Published
1985

36. Rainbow Ends at DEC Factory

Author

Curtis, T.

Subjects
Computer Industry, Personal Computers, Microcomputer, Strategic Planning, Manufacturers, Product Failures, Digital Equipment Corp. -- Product information, Rainbow
Published
1985

37. Orphan Computers Are Not Without Support

Author

The, L.

Subjects
Personal Computers, Computer Systems, Support Services, Hardware Vendors, Microcomputer, Product Failures, User Group, Manufacturers
Published
1985

38. IBM Axes Jr As Competitors Quake

Subjects
Home Computers, Marketing, Manufacturers, Product Failures, Production, Support Services, Peripherals, Product Life Cycle, International Business Machines Corp. -- Product information, IBM PCjr
Published
1985

39. Apple Halts Lisa-XL, Plans 20-Mbyte Hard Disk for Mac

Author

Doherty, R.

Subjects
Personal Computers, Product Failures, Office Automation, Strategic Planning, Hard Disk Drive, New Product, Manufacturers, Disk Storage, Winchester Disk, Apple Inc. -- Product information, Macintosh XL
Published
1985

40. IBM Portable : Following PC jr To An Early Grave?

Author

Burke, S.

Subjects
Laptop/Portable Computer, Marketing, Sales, Competition, Domination, Manufacturers, Product Failures, International Business Machines Corp. -- Product information, Compaq Computer Corp. -- Product information
Published
1985

41. IBM Watch

Author

Allison, G.B.

Subjects
Personal Computers, Home Computers, Computer Industry, Product Failures, Profits, Management, Manufacturers, International Business Machines Corp.
Published
1985

42. Mutiny on the Bounty

Author

Bunnell, D.

Subjects
Computer Industry, New Appointment, Personal Computers, Microcomputer, Home Computers, Product Failures, Financial Stability, Competition, Manufacturers, Market, Apple Inc. -- Management, Apple II
Published
1985

43. Tandy to 4P: Drop Dead

Author

Dixon, B.N.

Subjects
Companies, Losses, Revenue, Profit, Personal Computers, Semiconductor Device, Manufacturers, Price Cutting, Product Failures, MS-DOS, RadioShack Corp. -- Finance, Tandy TRS80 4P (microcomputer)
Published
1985

44. An Inside Look

Author

Quinlan, T.

Subjects
Manufacturers, Products, Personal Computers, Product Failures, Wholesale Dealer/Distributor, Apple Inc. -- Product information
Published
1985

45. IBM's Loss Tandy's Gain?

Author

Dixon, B.N.

Subjects
Manufacturers, Home Computers, Sales, Products, Computer Industry, Product Failures, International Business Machines Corp. -- Product information, IBM PCjr
Published
1985

46. Update

Author

Dixon, B.N.

Subjects
Manufacturers, Laptop/Portable Computer, Sales, Computer Industry, Product Failures, Discount, Convergent Technologies Inc. -- Statistics, Workslate
Published
1985

48. Who Killed Jr?

Subjects
Home Computers, Microcomputer, Computer Design, Sales, Product Failures, Market, Manufacturers, Product Development, International Business Machines Corp. -- Product information
Published
1985

49. Apple Ditches Lisa for Mac

Author

Curtis, T.

Subjects
Companies, Microcomputer, Products, Product Failures, Personal Computers, Manufacturers, Apple Inc. -- Product information, Xerox Corp. -- Product information
Published
1985

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