1. Ready to Go Home? Patients’ Experiences of the Discharge Process in an Enhanced Recovery After Surgery (ERAS) Program for Colorectal Surgery
- Author
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Emily Pearsall, R. Musselman, Robin McLeod, Marg McKenzie, H. Huang, and D. Jones
- Subjects
Adult ,Male ,medicine.medical_specialty ,Surgical nursing ,Colon ,Psychological intervention ,Patient Discharge Summaries ,Young Adult ,03 medical and health sciences ,0302 clinical medicine ,Patient Education as Topic ,Surveys and Questionnaires ,Patient experience ,medicine ,Humans ,030212 general & internal medicine ,Enhanced recovery after surgery ,Digestive System Surgical Procedures ,Aged ,Multiple choice ,Aged, 80 and over ,business.industry ,Rectum ,Gastroenterology ,Middle Aged ,medicine.disease ,Patient Discharge ,Colorectal surgery ,Elective Surgical Procedures ,Patient Satisfaction ,Discharge planning ,030220 oncology & carcinogenesis ,Physical therapy ,Female ,Surgery ,Medical emergency ,business ,Surgical patients - Abstract
With the adoption of enhanced recovery after surgery (ERAS) programs, patients are being discharged earlier and require more post-discharge teaching, educational materials, and information. The purpose of this study is to assess satisfaction, discharge needs, and follow-up concerns of patients within an ERAS implementation program (iERAS). Between 2012 and 2015, the iERAS program was undertaken at an academic hospital where 554 patients having elective colorectal surgery were enrolled. After discharge, patients were sent a survey containing multiple choice questions, preference ranking, and open-ended questions. Free-text responses were analyzed through a thematic approach. Overall, 496 patients were mailed surveys and 219 (44.2%) completed the survey. Ninety-three percent were satisfied with the discharge information, and 90% felt they were ready for discharge. Eighty-six percent of patients saw their surgeon at 6 weeks, and 88% were satisfied with this follow-up plan. Some patients felt they had inadequate post-operative information, including how to resolve complications while at home and lack of reliable information for common post-operative occurrences. Patients with ostomies wanted more information about what to expect post-discharge and what symptoms were normal. Support from the homecare team and having a surgical nurse available were considered to be essential. Improved post-operative education for surgical patients prior to discharge within iERAS is required to facilitate patient-centered discharge planning. Such interventions may help decrease unplanned hospital visits during the immediate post-discharge period.
- Published
- 2017
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