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This article presents the results of an online survey of access services departments at academic libraries on the responses implemented during the initial stage of COVID-19 in March-May 2020. The 33-question survey was completed by 121 respondents. The article identifies policies and procedures adopted by access services departments during the pandemic, including staffing, return of library materials, fines, due dates, quarantine periods, interlibrary loan, reserves, and retrieval of materials.

This article presents the results of a Web-based survey regarding the circulation of tablets in academic libraries. The survey, which was completed by 61 respondents, identifies the most common circulation policies and procedures used. These results will help other academic institutions develop their own policy or update existing ones. Areas of disagreement raised by the survey are also discussed and avenues for further study are identified.

The results of a recently conducted Web-based survey of Access Services department supervisors are presented in this article. The survey, which was completed by 94 respondents, identified 19 core tasks completed by student assistants and further found a high overall approval of student assistant job performance. The information generated by the survey suggested improved approaches to training student assistants based on methods currently used by other respondents to the survey. (Contains 3 tables and 2 notes.)

This article presents the results of a web-based survey that examined current tasks performed within Access Services departments in academic libraries and explored future trends in the area. Thirty-four core tasks that rated more than sixty percent on the survey were identified as being common to most Access Services departments. Future trends were examined in terms of staffing within Access Services, use statistics, automation, and services offered. (Contains 3 tables.)

This article presents the experience of Circulation Services at Booth Library, Eastern Illinois University, during a 31-month relocation to temporary facilities while the building was undergoing renovation. The move to temporary locations presented new challenges and required unique solutions. Issues such as the rationale for the move to the temporary facilities, the organization of the temporary branches, the delivery service, preservation and security, staffing issues, and the role of student workers are discussed. The article recommends extensive planning prior to a move to temporary facilities, as well as the adoption of a flexible approach during the duration of the stay in the locations.

Presents the results of a study of Web sites for 133 academic libraries serving medium-sized universities. Suggests that navigational and design aspects need improvement; information should not be included unless it will be accessed and used; and greater use should be made of online tutorials and virtual tours to supplement regular bibliographic instruction. (Author/LRW)