Search

Library websites being the virtual or digital facet of any library it is paramount to constantly evaluate and enhance the interface with necessary resources and services. In this regard, this study was carried out to analyze a range of opinions and feedbacks from stakeholders of a university library, which has published the links to subscribed databases, training guides, reference services, and research support services on its website. Due to the restrictions on mobility by economic crisis and Corona pandemic, library users heavily relied on digital interfaces to share and retrieve information. In this regard, a survey was carried out to explore the demand and desire of the library users as whether the library website satisfies them or does it need redesigning. Convenient sampling technique was employed where hundred and fifteen (115) users had responded to semi-structured questionnaires. Data extracted were analyzed using the Pearson Chi-square test, one-way ANOVA, and one sample Wilcoxon sign rank test. Majority (33.3%) of the students of the Faculty of Science were using the library website more frequently than the students of other faculties. Responses showed that the Training Guides (Mean=4.00; SD = ±0.926) and past-paper portals (Mean=3.96; SD = ±0.989) accessed via the library website were useful. The chi-square test revealed a significant relationship of faculties with article requests (p=0.037) and adequacy of website information for academic work (p=0.036). Similarly, the level of students has a significant relationship with Selective Dissemination of Information (p=0.048); usefulness of the training guides (p=0.022); adequate research support (p=0.026); and effective organization of information (p=0.003). Overall responses revealed that the Library website is highly userfriendly (Mean=3.90; SD = ±0.909). One-way ANOVA revealed a significant relationship between the resourcefulness of the website and the respondents' overall satisfaction with the information received from the library website (p=0.021). These results evinced that the library website must comply with users' expectations and needs. Students' opinions and feedback emphasized on the need for updating the website through a benchmark of other library interfaces. FAQ section and Chat bot were a few suggestions made by the users. [ABSTRACT FROM AUTHOR]

There is a tendency in reported documents pertaining to school education in Sri Lanka to have literally omitted school libraries and information resources. Teachers and students struggled to gain access to appropriate information resources. After performing a pilot survey to validate the reliability of the questionnaire, a sample of 209 subjects was randomly selected from 459 teachers in select National Schools in Batticaloa Education Zone. A semistructured questionnaire was administered across WhatsApp groups of those teachers and response rate was 77.5%. Data were analysed using One-Sample Wilcoxon Signed-Rank, Chi-Square, and thematic analysis since a mixed method was employed. In this survey, teachers have expressed that school libraries were essential in providing resources to support teaching-learning activities although they have not received sufficient support from school libraries. Study further found that the role of school librarians in educating teachers and students with respect to copyright was underrated. Therefore, as the study results revealed, there was a considerable gap between the need and the availability of resources, which needs to be bridged through school libraries. [ABSTRACT FROM AUTHOR]