204 results on '"Information systems research"'
Search Results
2. A Bibliometric Review of Information Systems Research From 1975-2018
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Yucheng Zhang, Siqi Liu, Linjie Ge, Meng Zhang, and Lin Xiao
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Information Systems and Management ,Knowledge management ,business.industry ,Computer science ,Strategy and Management ,Information systems research ,Management Science and Operations Research ,Business and International Management ,business ,Computer Science Applications - Abstract
Information Systems (IS) scholars attempted to explore the intellectual structure of the IS discipline from previous literature. However, the corpus data, analytical method, and sample size are significantly different among these review studies, which lead to rather mixed results. In this bibliometric review, the authors portray and visualize the panorama of the evolutionary process of IS research with two powerful bibliometric tools, including both CiteSpace and VOSviewer. Specifically, based on a series of bibliometric algorithms (e.g., SCI-Map and referene-NLP), the authors analyze 80,147 primary articles and 1,325,376 secondary articles in the IS domain to examine its 1) intellectual output mode, 2) knowledge bases, and 3) the popular and promising topics in the future from the evolutionary and clustering perspectives. By doing so, the authors provide a comprehensive navigation for the IS studies and set up an agenda for future research.
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- 2021
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3. Strategy for the Effectiveness of the Implementation of Academic Information Systems in College in Efforts to Improve Information Quality
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Ruhanda, Awan Setiawan, Erwin Yulianto, Iman Sudirman, and Nurman Helmi
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Service quality ,Knowledge management ,Computer Networks and Communications ,business.industry ,Computer science ,Information Security ,Information quality ,Proposition ,Information security ,Computer Science Applications ,Unit (housing) ,Quality management system ,Information Quality ,Information systems research ,Information system ,General Earth and Planetary Sciences ,Service Quality ,business ,Quality System ,General Environmental Science - Abstract
The success of information systems research has begun to decline in the past few years, but existing research is still inaccurate in its definition and in the factors that affect the success of the information system. The purpose of this research is to find out, study, and analyze the effectiveness of implementing academic information systems in universities to improve the quality of information. The research was conducted using a qualitative approach and case studies, namely problem formulation, study proposition, analysis unit, data linkage to the proposition, the criteria for interpreting the findings, and making conclusions and recommendations. From the results of the research data analysis, several conclusions were obtained, namely, the academic information system running in universities has not met expectations. The performance of academic information systems that can support the smooth operation of the universities is not well understood. It is necessary to formulate an optimal academic information system strengthening strategy that can support the smooth operation of the universities.
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- 2021
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4. Characteristics of IT artifacts: a systems thinking-based framework for delineating and theorizing IT artifacts.
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Matook, Sabine and Brown, Susan A.
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SYSTEMS theory ,SCIENTIFIC community ,COMPUTER systems ,KNOWLEDGE management ,COMPUTER science - Abstract
The information technology artifact (ITA) has been suggested as the core of information systems (IS) research, and the research community has been encouraged to deeply engage with the ITA. Various studies highlight, however, that the ITA continues to receive only limited attention and thus, little foundation exists for IS researchers to delineate and theorize about the ITAs studied. In this paper, we develop a framework that can be utilized as a language for articulating and theorizing the ITA in IS research. Our framework builds on the multi-faceted theoretical paradigm of systems thinking from which we derive several concepts and appropriate them to the context at hand, resulting in a seven-dimensional framework of characteristics for ITAs. In a literature survey of research on enterprise systems and enterprise resource planning systems in top IS journals, we show how ITA characteristics are currently included to present details of the relevant ITA instance and identify theoretical relationships between ITA characteristics and outcomes. We conclude the study by demonstrating the use of the ITA framework for delineating and theorizing the ITA in IS research. [ABSTRACT FROM AUTHOR]
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- 2017
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5. Research Perspectives: The Quest for Innovation in Information Systems Research: Recognizing, Stimulating, and Promoting Nkovel and Useful Knowledge
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Fred Niederman and Varun Grover
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Knowledge management ,business.industry ,Information systems research ,Business ,Computer Science Applications ,Information Systems - Abstract
Research in information systems (IS) is often challenged during the review process with “what’s new” and the “so what” questions. While we believe that there is innovation in IS research, constituents in the field do not have a good or at least consistent understanding of what this entails. This creates a problem for editors, authors, and reviewers in assessing how innovative a study is or what aspects of the work are indeed innovative. This paper is a response to this concern that takes on the challenging task of recognizing innovation in IS research. At the most basic level, we offer a structure that examines a variety of ways that innovation may be manifested in our research output. We describe, illustrate, and discuss the challenges of using our categories of innovative research. We hope that such identification can stimulate and expand our capacity to generate innovative research and to recognize (and promote) it when it is forthcoming.
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- 2021
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6. Mapping Design Contributions in Information Systems Research: The Design Research Activity Framework
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Jeffrey Parsons, Shirley Gregor, and Alexander Maedche
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Research design ,Descriptive knowledge ,Knowledge management ,Computer science ,business.industry ,Information systems research ,Design science research ,business ,Design knowledge ,Information Systems - Published
- 2021
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7. Investigating the elicitation of employees’ support towards digital workplace transformation
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Iris A. Junglas and Christian Meske
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Knowledge management ,business.industry ,media_common.quotation_subject ,05 social sciences ,Digital transformation ,Change management ,General Social Sciences ,Context (language use) ,02 engineering and technology ,Business model ,Human-Computer Interaction ,Self-determination ,Transformation (function) ,Arts and Humanities (miscellaneous) ,Work (electrical) ,020204 information systems ,0502 economics and business ,Information systems research ,0202 electrical engineering, electronic engineering, information engineering ,Developmental and Educational Psychology ,050211 marketing ,Business ,media_common - Abstract
Digital transformation is currently one of the most prominent topics in information systems research. Existing work in this context mainly focuses on the digitalisation of business models and impac...
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- 2020
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8. HOW TO FRAME YOUR CONTRIBUTION TO KNOWLEDGE? A GUIDE FOR JUNIOR RESEARCHERS IN INFORMATION SYSTEMS.
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Presthus, Wanda and Munkvold, Bjørn Erik
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INFORMATION storage & retrieval systems ,INFORMATION economy ,INFORMATION sharing ,KNOWLEDGE management ,INFORMATION services management - Abstract
Master students and junior researchers within the Information Systems (IS) field often struggle to frame their knowledge contributions when reporting their research. In this paper, we investigated this research question: what are the forms of knowledge contributions that can be targeted in information systems research? We analysed a selection of NOKOBIT papers that were written by junior researchers, with their previous masters or PhD supervisors as co-authors. As expected, we found that all papers followed the same script of identifying a research gap and trying to fill it. While the practical contributions often can be acknowledged, the theoretical contribution can be more difficult to identify. The contribution of this paper is twofold. First, we suggest a taxonomy of various forms of knowledge contributions in Information Systems research. Second, we present contribution-focused guidelines for junior researchers. This study should be of interest to master students and junior researchers, as well as to their supervisors. [ABSTRACT FROM AUTHOR]
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- 2016
9. Behind the scenes: Understanding the socio-technical barriers to BIM adoption through the theoretical lens of information systems research
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Frank Teuteberg and Thuy Duong Oesterreich
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Sociotechnical system ,Knowledge management ,business.industry ,020209 energy ,05 social sciences ,02 engineering and technology ,law.invention ,Lens (optics) ,Social barriers ,law ,Management of Technology and Innovation ,0502 economics and business ,Information systems research ,0202 electrical engineering, electronic engineering, information engineering ,Sociology ,Business and International Management ,business ,050203 business & management ,Applied Psychology - Abstract
•A meta-analysis is conducted to summarise the empirical results from 21 studies addressing the barriers to BIM adoption.•The empirical results are presented based on a socio-technical theory framework.•Theoretical foundations from IS research are provided to enhance the understanding of the barriers towards BIM adoption.•The results indicate that social barriers of BIM are the most important barriers to its widespread adoption.•Compared to the social barriers, purely technical rooted adoption barriers are rather rare and less critical.
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- 2019
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10. A systematic review on cross-cultural information systems research: Evidence from the last decade
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Xinmin Chu, Xin (Robert) Luo, and Yan Chen
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Information Systems and Management ,Knowledge management ,business.industry ,End user ,030508 substance abuse ,02 engineering and technology ,Individual level ,Chinese culture ,Management Information Systems ,03 medical and health sciences ,020204 information systems ,Information systems research ,0202 electrical engineering, electronic engineering, information engineering ,Information system ,Cultural values ,Cross-cultural ,National level ,Sociology ,0305 other medical science ,business ,Information Systems - Abstract
Based on a review of 40 articles published in the information systems journals of the senior basket since 2006, this article presents refreshing and updated patterns of cross-cultural information systems (CCIS) research and suggests a roadmap for future research in CCIS. This 10-year systematic review contributes to the information systems community by unveiling three streams of transitions in CCIS research: (1) from national level to individual level with espoused and contextual cultural values, (2) from corporate users to end users, and (3) from West to East with the emergence of Chinese culture. The limitations and future research directions are presented.
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- 2019
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11. Introduction to the minitrack on open science practices in information systems research
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Markus Luczak-Roesch, Tadhg Nagle, Cathal Doyle, and Yi-Te Chiu
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Open science ,Engineering ,Knowledge management ,business.industry ,Information systems research ,Open science practices in information systems research ,business - Published
- 2021
12. Can AI artifacts influence human cognition? : The effects of artificial autonomy in intelligent personal assistants
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Zhiling Yang, Yaobin Lu, Zhao Pan, Qian Hu, Yeming Gong, business school, emlyon, and emlyon business school
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Knowledge management ,Computer Networks and Communications ,media_common.quotation_subject ,02 engineering and technology ,Library and Information Sciences ,AI and Business ,Self-perception theory ,020204 information systems ,Perception ,0502 economics and business ,Information systems research ,0202 electrical engineering, electronic engineering, information engineering ,[SHS.ECO] Humanities and Social Sciences/Economics and Finance ,Competence (human resources) ,media_common ,business.industry ,05 social sciences ,AI and Managment ,Cognition ,[SHS.ECO]Humanities and Social Sciences/Economics and Finance ,internet of things ,[SHS.GESTION]Humanities and Social Sciences/Business administration ,050211 marketing ,Continuance ,business ,Internet of Things ,Psychology ,[SHS.GESTION] Humanities and Social Sciences/Business administration ,Autonomy ,Information Systems - Abstract
International audience; In the era of the Internet of Things (IoT), emerging artificial intelligence (AI) technologies provide various artificial autonomy features that allow intelligent personal assistants (IPAs) to assist users in managing the dynamically expanding applications, devices, and services in their daily lives. However, limited academic research has been done to validate empirically artificial autonomy and its downstream consequences on human behavior. This study investigates the role of artificial autonomy by dividing it into three types of autonomy in terms of task primitives, namely, sensing, thought, and action autonomy. Drawing on mind perception theory, the authors hypothesize that the two fundamental dimensions of humanlike perceptions—competence and warmth—of non-human entities could explain the mechanism between artificial autonomy and IPA usage. Our results reveal that the comparative effects of competence and warmth perception exist when artificial autonomy contributes to users' continuance usage intention. Theoretically, this study increases our understanding of AI-enabled artificial autonomy in information systems research. These findings also provide insightful suggestions for practitioners regarding AI artifacts design.
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- 2021
13. Through the Cognitive Functions Lens - A Socio-technical Analysis of Predictive Maintenance
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Jamie O'Rourke and Alexander Stohr
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Lens (optics) ,Knowledge management ,Sociotechnical system ,law ,Computer science ,business.industry ,Information systems research ,Cognition ,Business value ,business ,Strengths and weaknesses ,Predictive maintenance ,law.invention - Abstract
The effective use of artificial intelligence promises significant business value. Effective use, however, requires a thorough exploration of its strengths and weaknesses from different perspectives. Information systems research is particularly invested in the management and use of artificial intelligence in organizations. It has proposed the use of cognitive functions to guide this exploration. In this paper, we evaluate the usefulness of such a cognitive functions lens for a relatively mature application of artificial intelligence, predictive maintenance. Our evaluation is informed by the insights we collected from an embedded single-case study. We find that a cognitive functions lens can indeed be a useful tool to explore artificial intelligence. In particular, it can aid the allocation of tasks between human agents and artificial intelligence-based systems and the design of human-AI hybrids. It is particularly helpful for those who investigate the management of artificial intelligence.
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- 2021
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14. Mind the Gap: Why There Is a Gap Between Information Systems Research and Practice, and How to Manage It
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Stefan Bischoff, Ralf Abraham, Simon Weiss, Nils Labusch, and Johannes Epple
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Knowledge management ,Incentive ,business.industry ,Computer science ,Information systems research ,Information system ,business ,Set (psychology) ,Boundary (real estate) ,Abstraction (linguistics) ,Qualitative research - Abstract
In this paper, we investigate the gap between information systems (IS) research and IS practice; why it exists and how it can be managed. In a qualitative study, we interview experts from both sides of the gap: IS researchers and IS practitioners. We identify different incentive systems, abstraction levels, and time frames as the main factors for the gap between IS research and practice. First, accepting and actually embracing the differences between research and practice is crucial. Building on mutual acceptance and shared understanding, we then draw on the notion of “boundary spanners” as a potential way to manage the IS research/practice gap via human agents that are considered legitimate and knowledgeable in both worlds. Eventually, we provide a set of specific recommendations for both IS research and IS practice to facilitate collaboration and improve mutual understanding, and some avenues for further research.
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- 2021
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15. Artificial intelligence in information systems research: A systematic literature review and research agenda
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Chris Collins, Denis Dennehy, Patrick Mikalef, and Kieran Conboy
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Systematic review ,Knowledge management ,Computer Networks and Communications ,business.industry ,Research community ,Information systems research ,Information system ,Library and Information Sciences ,Psychology ,business ,Information Systems - Abstract
AI has received increased attention from the information systems (IS) research community in recent years. There is, however, a growing concern that research on AI could experience a lack of cumulative building of knowledge, which has overshadowed IS research previously. This study addresses this concern, by conducting a systematic literature review of AI research in IS between 2005 and 2020. The search strategy resulted in 1877 studies, of which 98 were identified as primary studies and a synthesise of key themes that are pertinent to this study is presented. In doing so, this study makes important contributions, namely (i) an identification of the current reported business value and contributions of AI, (ii) research and practical implications on the use of AI and (iii) opportunities for future AI research in the form of a research agenda.
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- 2021
16. A Survey of Technology Acceptance Models in the Creative Industry: Exploring Key Limitations
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Ramy A. Rahimi
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Knowledge management ,020205 medical informatics ,Emerging technologies ,business.industry ,Knowledge engineering ,Perspective (graphical) ,02 engineering and technology ,Field (computer science) ,03 medical and health sciences ,0302 clinical medicine ,Extended model ,Information systems research ,0202 electrical engineering, electronic engineering, information engineering ,Key (cryptography) ,Technology acceptance model ,030212 general & internal medicine ,Sociology ,business - Abstract
While the field of technology acceptance is a widely researched area in information systems research, its extension to the creative industry through the eyes of professional content creators is comparatively novel. Additionally, the present literature lacks the exploration of how content creators accept and adopt new technologies in the creative industry. This research paper aims to examine the different technology acceptance models of the last four decades. In addition, the study investigates key limitations pertaining these theories. As it stands significant and precondition for the usage of technology, our study found that among all the surveyed technology acceptance theories, the Innovation and Diffusion Theory is the only model that is designed to empirically analyze technology acceptance on the group level. Furthermore, the study found two different schools of thought that adopted the role of Attitude. Our study recommends the analysis of the UTAUT application in the creative industry. Conclusively, by exploring the key limitations of the current technology acceptance theories, and advancing the present knowledge from a theoretical perspective, this study supports distinctively from prior studies, as a foundation for future studies to develop and validate an extended model of technology acceptance by content creators in the creative industry.
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- 2020
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17. The role of digital information use on student performance and collaboration in marginal universities
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Ransome Epie Bawack, Jean Robert Kala Kamdjoug, Université Toulouse 1 Capitole (UT1), and Université Fédérale Toulouse Midi-Pyrénées
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Knowledge management ,Higher education ,Traditional learning ,Computer Networks and Communications ,business.industry ,4. Education ,Information sharing ,05 social sciences ,Developing country ,02 engineering and technology ,Library and Information Sciences ,Structural equation modeling ,[SHS]Humanities and Social Sciences ,Antecedent (grammar) ,020204 information systems ,0502 economics and business ,Information systems research ,0202 electrical engineering, electronic engineering, information engineering ,050211 marketing ,business ,Psychology ,Information exchange ,Information Systems - Abstract
Using technology to facilitate learning in universities and other higher education institutions (HEIs) has become common practice due to its ability to reduce barriers related to time and space in traditional learning environments. However, current literature mostly focuses on the use of the technology and not on the use of the information it conveys. Also, very few studies focus on technology adoption in universities and HEIs in developing countries, especially those in Africa. Thus, we propose a model that explains the changing information behaviors of students in this digital age and the effect this has on their learning outcomes. We collected questionnaire data from 303 students and analyzed the data using structural equation modelling partial least squares (SEM-PLS). We found that our proposed model explains 60.2 % of student satisfaction, 24.2 % of academic performance, 24.1 % of information sharing, and 19.8 % of their information exchange behavior. This study confirms that the use of digital information and its antecedent factors have significant effects on the college experience of students. This has several implications for information systems research and practice, especially in the design and assessment of technology use in learning environments.
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- 2020
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18. Digital platforms’ boundaries: The interplay of firm scope, platform sides, and digital interfaces
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Annabelle Gawer
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Knowledge management ,Scope (project management) ,business.industry ,Strategy and Management ,05 social sciences ,Geography, Planning and Development ,0211 other engineering and technologies ,02 engineering and technology ,Variation (game tree) ,Business & Management ,1503 Business and Management ,0502 economics and business ,Information systems research ,Strategic management ,Business management ,business ,Set (psychology) ,Database transaction ,050203 business & management ,Finance ,1505 Marketing ,021102 mining & metallurgy - Abstract
This article explores what factors drive digital platform firms to set or modify their boundaries. Building on economics, strategic management, and information systems research, I suggest that digital platforms make strategic decisions over three distinct types of interrelated boundaries: (1) the scope of the platform firm (what assets are owned, what labor is employed, and what activities are performed by the firm), (2) the configuration and composition of the platform’s sides (which distinct groups of customers have access to the platform), and (3) the digital interfaces (that specify the 2-way exchange of data between the platform firm and each of its sides). In this article, I explore the interdependence between these seemingly separate decisions and the role of some important moderating variables. These moderators include whether the platform is a transaction or an innovation platform, and the extent to which the platform has developed from its initial formation stage. My work explains why we see so much variation in boundaries across platforms and over time.
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- 2020
19. The Magical 'We': Enhancing Collaboration Transparency in Grounded Theory Method in Information Systems Research
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Matti Rossi, Kari Smolander, Samuli Pekkola, and Riitta Hekkala
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Knowledge management ,business.industry ,Computer science ,Information systems research ,business ,Transparency (behavior) ,Grounded theory ,Information Systems - Published
- 2019
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20. Fostering virtuous adaptation to trends in information systems research: A riposte
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Michelle Carter, Varun Grover, and Dan Jiang
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Knowledge management ,business.industry ,Strategy and Management ,Information systems research ,Sociology ,Library and Information Sciences ,business ,Adaptation (computer science) ,Information Systems - Published
- 2019
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21. Inhibitors of Physicians' Use of Mandatory Hospital Information Systems (HIS)
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Corinna Gewald and Heiko Gewald
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Information Systems and Management ,Knowledge management ,System deployment ,business.industry ,Process (engineering) ,030503 health policy & services ,Exploratory research ,Medicine (miscellaneous) ,Combined approach ,03 medical and health sciences ,0302 clinical medicine ,Organizational context ,Information systems research ,Information system ,Medicine ,030212 general & internal medicine ,0305 other medical science ,business ,Information Systems ,Qualitative research - Abstract
Physicians' use of information systems continues to be a highly relevant area of information systems research. Although numerous studies have investigated the relationship between hospital physicians and hospital information systems (HIS), a comprehensive framework for assessing the factors which inhibit the use of HIS has yet to be developed. To advance these efforts, this exploratory research takes a qualitative approach to investigate HIS use inhibitors based on interviews with 48 informants and observations from over 40 hours of workplace shadowing in two German hospitals. The findings show that focusing solely on the user does not lead to successful system deployment in hospitals. Rather, the road to success needs to take a combined approach focusing on the user, the process and the system. If these three building blocks are well aligned, correspond with the organizational context and are supported by strong leadership, medical personnel are much more satisfied with the HIS, which results in more effective use.
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- 2018
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22. Analyzing consumer goal structure in online group buying: A means-end chain approach
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Lin Xiao, John D'Ambra, and Zixiu Guo
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Group buying ,Information Systems and Management ,Knowledge management ,business.industry ,05 social sciences ,Goal directed behavior ,Management Information Systems ,Interview data ,Laddering ,0502 economics and business ,Information systems research ,050211 marketing ,Business ,Marketing ,Goal structure ,050203 business & management ,Internet business ,Information Systems - Abstract
Given the enormous growth and significant impacts of group buying on Internet business marketplaces, this study aims to understand consumer goal structure in online group buying (OGB) contexts using a means-end chain approach. Using the laddering interview technique, 52 OGB consumers were interviewed. From the interview data, we identified 27 goals consumers pursued and their goal striving paths that are summarized in the hierarchical goal structure. This study has the potential to make significant contributions to both information systems research and e-commerce by utilizing a different approach to explain consumer technology adoption behavior.
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- 2017
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23. Blockchain Technology in Business and Information Systems Research
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Jason Bennett Thatcher, Michel Avital, Roman Beck, Matti Rossi, IT University of Copenhagen, Copenhagen Business School, Department of Information and Service Management, Clemson University, Aalto-yliopisto, and Aalto University
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Knowledge management ,Blockchain ,business.industry ,Computer science ,education ,05 social sciences ,02 engineering and technology ,020204 information systems ,0502 economics and business ,Information systems research ,0202 electrical engineering, electronic engineering, information engineering ,business ,050203 business & management ,Information Systems - Published
- 2017
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24. Business Model Dependencies: Towards Conceptualizing Dependencies for Extending Modeling Languages for Business Models
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Daniel Szopinski, Christian Vorbohle, and Dennis Kundisch
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Knowledge management ,Computer science ,business.industry ,Modeling language ,05 social sciences ,02 engineering and technology ,Business model ,Business model innovation ,Tacit knowledge ,0502 economics and business ,Information systems research ,0202 electrical engineering, electronic engineering, information engineering ,Software design ,020201 artificial intelligence & image processing ,business ,050203 business & management - Abstract
Digital innovation continues to give technical and economic dependencies within and between business models an increasingly important role. Despite the steadily growing interest in business models in various disciplines such as software design, amongst others, there is no common understanding about the constituent parts of business model dependencies that define the relationships within and between business models of different market participants. On the basis of a literature analysis across more than 250 articles from business model research, we comprehensively review the understanding of business model dependencies. Thereby, we identify dependencies that are specific to business models. In doing so, this study pursues two objects: First, to explicate tacit knowledge about dependencies in business model research. Second, to review this knowledge to conceptualize business model dependencies. This study proposes five distinct types of business model dependencies and thereby lays the ground for conceptualizing business model dependencies. In this way, this study contributes to information systems research and software design by providing the basis for extending modeling languages for business models by introducing business model dependencies.
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- 2020
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25. The Delphi Method in Information Systems Research (2004‑2017)
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Isabel Ramos, Ayman Alarabiat, and Universidade do Minho
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Knowledge management ,Process (engineering) ,Computer science ,Strategy and Management ,Delphi method ,02 engineering and technology ,Information system ,Qualitative research ,020204 information systems ,0502 economics and business ,Information systems research ,0202 electrical engineering, electronic engineering, information engineering ,Business and International Management ,Research method ,computer.programming_language ,Literature review ,business.industry ,05 social sciences ,business ,computer ,050203 business & management ,Delphi - Abstract
After almost 30 years of being used in the information system (IS) discipline, only a few studies have focused on how IS scholars apply the method's guidelines to design Delphi studies. Thus, this paper focuses on the use of the Delphi method in IS research. To do so, articles published between 2004 and 2017 in the Senior IS Scholars' collection of journals of the Association of Information Systems (AIS), describing Delphi studies, were analised. Based on analysis of sixteen (16) retrieved IS studies, we concluded that IS researchers have applied the method's most important phases and the procedural recommendations to promote rigor were considered in the majority of the analised studies. Nonetheless, IS researchers still need to include detailed information about (1) the steps taken to ensure the validity of the achieved results, (2) better describe the process of selecting and recruiting the experts, and (3) experiment with innovative techniques to keep participants involved in the Delphi process., (undefined)
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- 2019
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26. Drivers of information technology choice by individuals
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Kevin Duffy, Anand Jeyaraj, Vikram Sethi, Vijay Sethi, and Nanyang Business School
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Knowledge management ,Computer Networks and Communications ,business.industry ,Computer science ,05 social sciences ,Technology choice ,Information technology ,Information technology [Business] ,02 engineering and technology ,Library and Information Sciences ,020204 information systems ,Technology Selection ,0502 economics and business ,Information systems research ,0202 electrical engineering, electronic engineering, information engineering ,Technology Choice ,050211 marketing ,Thematic analysis ,Set (psychology) ,business ,Selection (genetic algorithm) ,Information Systems - Abstract
Technology acceptance has spawned considerable research in technology adoption, technology use, and technology switching. However, technology choice—i.e., an individual’s selection of a technology from a set of technologies that support similar tasks—has received limited attention in information systems research. This research was aimed at identifying the drivers of technology choice through a series of activities in two universities, in which students chose an information technology tool from various alternatives to complete the given tasks. A thematic analysis was conducted on the reasons for technology choice reported by 249 students, which yielded 18 technology, user, and environmental drivers that influenced individuals’ technology choice. This study provides insights into the drivers generally applicable for technology choice and drivers applicable in specific contexts. Implications for research and practice are discussed.
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- 2021
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27. Institutional Logics: The Next Big Challenge for Information Systems Cross-Cultural Research?
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Tim Jacks
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Information Systems and Management ,Knowledge management ,business.industry ,05 social sciences ,Foundation (evidence) ,02 engineering and technology ,Cross-cultural studies ,020204 information systems ,0502 economics and business ,Information systems research ,0202 electrical engineering, electronic engineering, information engineering ,Information system ,Engineering ethics ,Sociology ,Institutional theory ,business ,050203 business & management ,Information Systems - Abstract
While there is continued interest in traditional culture studies in global IS research, the theoretical foundation of culture studies is shifting to the newer Theory of Institutional Logics. Instit...
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- 2017
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28. A Framework and Approach for Analysis of Focus Group Data in Information Systems Research
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David Johnstone, Alireza Nili, and Mary Tate
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Focus (computing) ,Knowledge management ,Computer science ,business.industry ,05 social sciences ,Significant part ,02 engineering and technology ,Plan (drawing) ,Focus group ,Qualitative analysis ,020204 information systems ,0502 economics and business ,Information systems research ,0202 electrical engineering, electronic engineering, information engineering ,Information system ,business ,Group level ,050203 business & management ,Information Systems - Abstract
A significant part of information systems research studies people as a part of a system, organization, network, or community. Since this research focuses on data related to the interaction of individuals, focus groups can provide data that cannot be obtained through any other method. However, compared with the abundance of handbooks and guidelines on how to plan and conduct focus groups, little methodological literature is available on how to analyze focus group data. In this tutorial paper, we provide a systematic and integrative approach for qualitatively analyzing different types of focus group data (e.g., group level content and interaction data) for information systems (IS) researchers. While we focus on IS research, our framework is also relevant to other applied business fields.
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- 2017
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29. Theorizing Society and Technology in Information Systems Research
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Sebastian K. Boell and Anastasia Utesheva
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Knowledge management ,Computer Networks and Communications ,business.industry ,As is ,05 social sciences ,Social change ,02 engineering and technology ,Sensemaking ,Sociomateriality ,Management Information Systems ,Epistemology ,Information and Communications Technology ,020204 information systems ,0502 economics and business ,Information systems research ,0202 electrical engineering, electronic engineering, information engineering ,Sociology ,business ,Relation (history of concept) ,050203 business & management ,Pace - Abstract
The world around us is unpredictably changing at a dramatic pace and technology plays an increasingly important, yet ambiguous, role in these global social changes. Is should actively engage with the phenomena that society is changing with and through ICT. To date IS research is mostly interested in technological artifacts and behavioral aspects associated with ICT. We, as IS scholars, have to find theoretical approaches to help us to make sense of and better understand the broader societal and organizational changes related to ICT. We argue that Ou Yang outlines two relational approaches to sensemaking, extending our conceptual and analytical toolkits through the works of Martin Heidegger and Marshall McLuhan. This paper provides a discussion of her contribution in relation to the current debate on sociomateriality.
- Published
- 2016
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30. Understanding the Role of IS and Application Domain Knowledge on Conceptual Schema Problem Solving: A Verbal Protocol Study
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Vijay Khatri and Iris Vessey
- Subjects
Knowledge management ,Computer science ,business.industry ,05 social sciences ,Protocol analysis ,02 engineering and technology ,Conceptual schema ,Computer Science Applications ,ADK ,Application domain ,020204 information systems ,Schema (psychology) ,0502 economics and business ,Information systems research ,0202 electrical engineering, electronic engineering, information engineering ,Related research ,Domain knowledge ,business ,050203 business & management ,Information Systems ,Cognitive psychology - Abstract
One of the most neglected areas of information systems research is the role of the domain to which researchers apply IS methods, tools, and techniques; that is, the application domain. For example, little prior information systems (IS) or related research has examined how IS and application domain knowledge (ISDK and ADK, respectively) influence how individuals solve conceptual schema problem-solving tasks. In this research, we investigate the effects of both ISDK and ADK on two types of conceptual schema problem-solving tasks: schema based and inferential. We used verbal protocol analysis to explore the roles that ISDK and ADK play in the problem-solving processes participants use when addressing these tasks. We found that, for the two types of conceptual schema problem-solving tasks, ADK and ISDK have similar effects on problem-solving processes. That is, we found that, for schema-based problem-solving tasks, participants used focused (depth-first) processes when the application domain was familiar as did participants with greater IS domain knowledge. We also found that, for inferential problem-solving tasks, participants used exploratory (breadth-first) processes when the application domain was familiar as did participants with greater IS domain knowledge. We then show how cognitive psychology literature on problem solving can help explain the effects of ISDK and ADK and, thus, provide the theoretical foundation for analyzing the roles of each type of knowledge in the process of IS problem solving.
- Published
- 2016
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31. Understanding Technology Adaptation and Infusion in Information Systems Research: A Systematic Literature Review
- Author
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Jaehun Joo and Azizbek Marakhimov
- Subjects
Health (social science) ,Knowledge management ,General Computer Science ,Computer science ,business.industry ,Management science ,General Mathematics ,05 social sciences ,General Engineering ,02 engineering and technology ,Education ,General Energy ,Systematic review ,020204 information systems ,0502 economics and business ,Information systems research ,0202 electrical engineering, electronic engineering, information engineering ,050211 marketing ,Technology adaptation ,business ,General Environmental Science - Published
- 2016
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32. For the sake of technology? The role of technology views in funding and designing digital museum communication
- Author
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Anne Rørbæk Olesen
- Subjects
Product design specification ,Knowledge management ,Visual Arts and Performing Arts ,Relation (database) ,Computer science ,business.industry ,Museum informatics ,05 social sciences ,Bridge (nautical) ,Interview data ,Tourism, Leisure and Hospitality Management ,0502 economics and business ,Information systems research ,Ethnography ,Engineering ethics ,Collaborative design ,Business and International Management ,business ,050203 business & management ,050212 sport, leisure & tourism - Abstract
While digital technologies are becoming increasingly commonplace in museum practice, research that critically considers the processes in which they emerge is still scarce. This article demonstrates the role of technology views in these processes. Based on ethnographic data from two design processes and interview data from supplementary cases in Denmark, the article points to a gap between what practitioners view as necessary to secure funding and what they view as necessary for designing meaningful digital museum communication. This gap is identified by analysing the data in relation to a continuum of technology conceptualisations, constructed with inspiration from science and technology studies and information systems research. To bridge the gap, funding bodies and museum designers are encouraged to focus on processes rather than on product specifications when funding and designing digital museum communication. Furthermore, museum researchers are encouraged to pay more attention to the processes ...
- Published
- 2016
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- View/download PDF
33. Designing for Digital Transformation: Lessons for Information Systems Research from the Study of ICT and Societal Challenges
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M. Lynne Markus, Ann Majchrzak, and Jonathan Wareham
- Subjects
Engineering ,Information Systems and Management ,Knowledge management ,business.industry ,05 social sciences ,Digital transformation ,02 engineering and technology ,Computer Science Applications ,Management Information Systems ,Information and Communications Technology ,020204 information systems ,0502 economics and business ,Information systems research ,0202 electrical engineering, electronic engineering, information engineering ,business ,050203 business & management ,Information Systems - Published
- 2016
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34. Viewpoint: Information systems research strategy
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Guy G. Gable
- Subjects
Value (ethics) ,Research program ,Research impact ,Information Systems and Management ,Knowledge management ,02 engineering and technology ,Strategic orientation ,Article ,Management Information Systems ,Research strategy ,020204 information systems ,Political science ,0502 economics and business ,Information systems research ,0202 electrical engineering, electronic engineering, information engineering ,Information system ,Natural (music) ,Reverse-cross-fertilization ,Research foci ,Strategic thinking ,Research practices lifecycle ,business.industry ,Research ecosystem ,05 social sciences ,Research programs ,Programmatic research ,Multilevel research ,Research governance ,Work (electrical) ,Information systems discipline ,Research engagement ,Research strategy mechanism ,Multilevel strategy ,business ,Relevance realization lifecycle ,Research methods ,050203 business & management ,Information Systems - Abstract
This article 1 , 2 has two aligned aims: (i) to espouse the value of a strategic research orientation for the Information Systems Discipline; and (ii) to facilitate such a strategic orientation by recognising the value of programmatic research and promoting the publication of such work. It commences from the viewpoint that Information Systems (IS) research benefits from being strategic at every level, from individual researcher, to research program, to research discipline and beyond. It particularly advocates for more coordinated programs of research emphasising real-world impact, while recognising that vibrant, individual-driven and small-team research within broad areas of promise, is expected to continue forming the core of the IS research ecosystem. Thus, the overarching aim is the amplification of strategic thinking in IS research – the further leveraging of an orientation natural to the JSIS community, with emphasis on research programs as a main strategic lever, and further considering how JSIS can be instrumental in this aim.
- Published
- 2020
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- View/download PDF
35. Information Systems Research Thematics: Submissions to a New Journal, 1987-1992.
- Author
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Swanson, E. Burton and Ramiller, Neil C.
- Subjects
INFORMATION technology ,MANUSCRIPTS ,INFORMATION resources management ,KNOWLEDGE management ,PERIODICALS - Abstract
The flow of manuscripts through the editorial offices of an academic journal can provide valuable information both about the performance of the journal as an instrument of its field and about the structure and evolution of the field itself. We undertook an analysis of the manuscripts submitted to the journal Information Systems Research (JSR) during its start-up years, 1987 through 1992, in an effort to provide a foundation for examining the performance of the journal, and to open a window on to the information systems (IS) field during that period. We identified the primary research question for each of 397 submissions to ISR, and then categorized the research questions using an iterative classification procedure. Ambiguities in classification were exploited to identify relationships among the categories, and some overarching themes were exposed in order to reveal levels of structure in the journal's submissions stream. We also examined the distribution of submissions across categories and over the years of the study period, and compared the structures of the submissions stream and the publication stream. We present the results with the goal of broadening the perspectives which individual members of the IS research community have of JSR and to help fuel community discourse about the nature and proper direction of the field. We provide some guidelines to assist readers in this interpretive task, and offer some observations and speculations to help launch the discussion. [ABSTRACT FROM AUTHOR]
- Published
- 1993
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- View/download PDF
36. The role of information systems research in shaping the future of information privacy
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France Belanger and Heng Xu
- Subjects
Information privacy ,Knowledge management ,Privacy by Design ,Computer Networks and Communications ,Computer science ,business.industry ,Information ethics ,Information systems research ,business ,Software ,Information Systems - Published
- 2015
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- View/download PDF
37. Barriers to Interorganizational Knowledge Transfer in Post-Hospital Care Transitions: Review and Directions for Information Systems Research
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Shi Ying Lim, Holly J. Lanham, and Sirkka L. Jarvenpaa
- Subjects
Information Systems and Management ,Knowledge management ,Health information technology ,business.industry ,media_common.quotation_subject ,Management Science and Operations Research ,Hospital care ,Computer Science Applications ,Management Information Systems ,Absorptive capacity ,Information systems research ,Information system ,Conversation ,business ,Knowledge transfer ,Qualitative research ,media_common - Abstract
Post-hospital care transitions involve coordination and continuity of care from hospital providers to patients and community providers. These care transitions represent a domain of high-risk interorganizational collaborations. However, a conversation about how health information technology (HIT) can enhance interorganizational knowledge transfer during care transitions is largely absent in the information systems literature. We conducted a review of qualitative studies of post-hospital care transitions to better understand barriers to knowledge transfer in high-risk interorganizational collaborations. Our analysis highlights how time pressures inhibit multilateral knowledge transfers, accommodation of fluctuating absorptive capacity, and reconciliation of knowledge and goal conflicts. We advance research questions that focus on HIT capabilities to ease these barriers.
- Published
- 2015
- Full Text
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38. From Artifacts to Infrastructures in Studies of Learning Practices
- Author
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Frode Guribye
- Subjects
Cultural Studies ,Knowledge management ,Social Psychology ,Relation (database) ,business.industry ,Cognitive Neuroscience ,Language and Linguistics ,Education ,Workplace learning ,Empirical research ,Work (electrical) ,Anthropology ,Information systems research ,Developmental and Educational Psychology ,Sociology ,Social science ,business ,Cooperative work - Abstract
This article addresses how Leigh Star’s notion of infrastructure as ecological and relational to organized practices can inform studies of learning practices and help understand the role that networked technologies play in such practices. A discussion of the relation between the view of technologies as mediating artifacts and as infrastructures is presented. Star’s work on infrastructure is also discussed in the light of debates in information systems research and computer-supported cooperative work. The article presents an empirical study of workplace learning as an illustrative example of how this notion can be brought to bear upon analyses of learning practices.
- Published
- 2015
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- View/download PDF
39. What Is Digital Organizational Culture? Insights From Exploratory Case Studies
- Author
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Daniel Beimborn, Tim Weitzel, Sebastian Duerr, Friedrich Holotiuk, and Heinz-Theo Wagner
- Subjects
Knowledge management ,ComputingMilieux_THECOMPUTINGPROFESSION ,business.industry ,0502 economics and business ,05 social sciences ,Information systems research ,Organizational culture ,Sociology ,010501 environmental sciences ,business ,01 natural sciences ,050203 business & management ,0105 earth and related environmental sciences - Abstract
Whilst Information Systems research has focused on how products, processes, and organizations have to be transformed in the digital age, we know little about how and why the organizational culture of firms needs to be -˜digitalized’. Drawing on the organizational culture model by Edgar Schein, we analyze data from eleven cases across various industries to identify the facets of digitalizing firms’ organizational cultures. Specifically, we explore their Artifacts, Espoused Beliefs and Values, and Underlying Assumptions. Our study contributes by delineating a -˜digital organizational culture’ that underpins the motivation for firms to digitalize.
- Published
- 2018
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- View/download PDF
40. Using Interpretive Qualitative Case Studies for Exploratory Research in Doctoral Studies: A Case of Information Systems Research in Small and Medium Enterprises
- Author
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Shana R. Ponelis
- Subjects
semi-structured interviews ,theory building ,Knowledge management ,lcsh:T58.5-58.64 ,lcsh:Information technology ,business.industry ,Doctoral studies ,Exploratory research ,SMEs ,entrepreneurship ,information systems ,Education ,case study method ,interpretive research paradigm ,exploratory research ,IS ,Information systems research ,Sociology ,Small and medium-sized enterprises ,business ,small and medium enterprises ,qualitative methods - Abstract
The use of the case study method has gained mainstream acceptance in both entrepreneurship and information systems research to develop conceptual and theoretical models that are novel, yet grounded in the literature. In spite of many texts on the case study method and the growing acceptance and use of thereof, there are relatively few examples that discuss how to apply the case study method. The purpose of this paper is to provide such an example by drawing upon the author’s research for her doctoral dissertation in the discipline of information systems and entrepreneurship research. First, the use of qualitative case studies as research method is motivated, then the importance of the research paradigm is discussed and the interpretivist research paradigm justified followed by a detailed discussion of the research design. The paper concludes with a discussion of lessons learned and recommendations based on the author’s experience with using the case study method. The practical yet theoretically founded approach of this paper may be useful to doctoral students who are considering or using the case study method. Equally, supervisors and others involved in research training may find this paper useful as an illustrative example of the case study method for their students.
- Published
- 2015
- Full Text
- View/download PDF
41. Wiki as a research support system — A trial in information systems research
- Author
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Cheuk Hang Au
- Subjects
Knowledge management ,Computer science ,business.industry ,05 social sciences ,050301 education ,Software ,User experience design ,0502 economics and business ,Information systems research ,Encyclopedia ,050211 marketing ,The Internet ,Support system ,Electronic publishing ,Project management ,business ,GeneralLiterature_REFERENCE(e.g.,dictionaries,encyclopedias,glossaries) ,0503 education - Abstract
This paper shows the preliminary results of a study on exploring how to use Wiki as a research support system, with a focus on literature reviews management and research project management. A wiki was established by an Information Systems research student, who focused on e-Commerce. The Wiki included literature reviews and other related information, such as conferences and journal information. The technical issues and user experience are covered in this paper, and analysis on some wiki pages are made. The paper also addresses the issues and difficulties of writing literature reviews as suggested by some previous scholars. Based on the preliminary outcome, further research directions are suggested, and recommendations are made to researchers and wiki software developers. In the long term, the study would contribute to a clearer image of Research Support System development.
- Published
- 2017
- Full Text
- View/download PDF
42. Big Data
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Volker Markl, Helmut Krcmar, Michael Schermann, Holmer Hemsen, Thomas Hoeren, Christoph Buchmüller, and Till Bitter
- Subjects
Information management ,Engineering ,Management information systems ,Knowledge management ,Information engineering ,business.industry ,Big data ,Information systems research ,Information system ,business ,Information Systems ,Disruptive technology - Published
- 2014
- Full Text
- View/download PDF
43. Design and Implementation of Tourism Management Information System
- Author
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Shan Shan Guo and Yan Yan Wu
- Subjects
Engineering ,Knowledge management ,Process management ,business.industry ,Process (engineering) ,General Engineering ,Hospitality management studies ,Management information systems ,Database structure ,Information systems research ,Information system ,Needs analysis ,business ,Tourism - Abstract
According to the actual situation of tourism resources , the use of software engineering principles , the paper on the development of the whole process of tourism management of distributed information systems research. To proceed, in terms of system functionality , database structure , input and output interfaces , system and user interaction methods were designed, proposed framework for tourists tourism management information system , functions and solutions with ASP programming from needs analysis language developed software.vv
- Published
- 2014
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- View/download PDF
44. Current issue and future submissions, contextualized
- Author
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Dov Te'eni
- Subjects
Information management ,Knowledge management ,business.industry ,Computer science ,Information technology ,Library and Information Sciences ,Business model ,Information science ,Information systems research ,Information system ,Soft systems methodology ,Strategic information system ,Engineering ethics ,business ,Information Systems - Published
- 2015
- Full Text
- View/download PDF
45. Physicians' Use of Mandatory Information Systems: An Exploratory Research in German Hospitals
- Author
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Corinna Gewald and Heiko Gewald
- Subjects
Root (linguistics) ,System deployment ,Knowledge management ,Underline ,business.industry ,Process (engineering) ,Exploratory research ,02 engineering and technology ,language.human_language ,German ,03 medical and health sciences ,0302 clinical medicine ,020204 information systems ,Information systems research ,0202 electrical engineering, electronic engineering, information engineering ,Information system ,language ,030212 general & internal medicine ,Psychology ,business - Abstract
Physician´s use of information systems remains a highly interesting area for information systems research to the recent days. Numerous studies have been conducted to investigate the enablers and inhibitors of such use. However, no study has yet provided comprehensive insights. To advance efforts in this field, this research takes a step back and investigates the issue in an exploratory research layout. 47 informants provided input accompanied by more than 40 hours of workplace shadowing in two German hospitals. Our findings show that focusing only on physicians does not help to answer the question. The root causes for successful system deployment are a combined approach to focus not only on the user but also on the process and the system. The three factors influence each other. Our findings also underline the importance of leadership and organizational setting.
- Published
- 2017
- Full Text
- View/download PDF
46. A Literature Review of Coordination Mechanisms: Contrasting Organization Science and Information Systems Perspectives
- Author
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Maximilian Brosius, Robert Winter, M. Kazem Haki, Stephan Aier, Aveiro, David, Pergl, Robert, Guizzardi, Giancarlo, Almeida, Jose, Magalhães, Rodrigo, and Lekkerkerk, Hans
- Subjects
Information management ,Knowledge management ,Reflection (computer programming) ,business.industry ,Computer science ,05 social sciences ,computer science ,information management ,02 engineering and technology ,020204 information systems ,0502 economics and business ,Information systems research ,0202 electrical engineering, electronic engineering, information engineering ,Information system ,business ,050203 business & management ,Organization science - Abstract
Information systems (IS) research has long been promoting the necessity of aligning local IS investments in organizations with their enterprise-wide objectives. One of the prominent means to realize such an alignment are mechanisms that coordinate various stakeholders in different organizational entities. Despite its prominent origins and manifold translations from organization science (OS), there is no single theory on coordination. The research at hand conducts a literature review of the underlying coordination mechanisms to offer a comprehensive understanding of coordination for prospective IS research. To this end and structured in eight categories of mechanisms, we contrast the reflection of coordination in OS and IS research. In outlining implications for future research, we also discuss how IS studies follow and complement OS research.
- Published
- 2017
- Full Text
- View/download PDF
47. Digital Innovation: A Research Agenda for Information Systems Research in Developing Countries
- Author
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Petter Nielsen
- Subjects
Warrant ,Knowledge management ,business.industry ,05 social sciences ,Developing country ,02 engineering and technology ,ComputingMilieux_GENERAL ,Empirical research ,020204 information systems ,0502 economics and business ,Information systems research ,0202 electrical engineering, electronic engineering, information engineering ,Information system ,ICTS ,Business ,050203 business & management ,Digitization - Abstract
This paper is based on a survey of the current landscape of information systems research concerned with developing countries and development. Significant gaps are identified representing a lack of focus on digital technologies and the impact and significance of digital innovation for developing countries and development. We need to expand our focus from primarily addressing the challenges of access to and the ability to use ICTs, to also include how developing countries can participate in and take relevant roles in digital innovation. We are witnessing a wide-spread digitization of organizations and societies at large, and these significant changes warrant a new research agenda for information systems in developing countries. This paper proposes three new directions for research to support this shift; empirical research on digital innovation by developing countries; theorizing digital innovation by developing countries; and participation in digital innovation as freedom.
- Published
- 2017
- Full Text
- View/download PDF
48. Measurement and Exploration of Individual Beliefs About the Consequences of Building Information Modelling Use
- Author
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Richard Davies and Chris Harty
- Subjects
Expectancy theory ,Measurement ,Knowledge management ,Beliefs ,business.industry ,Building and Construction ,Industrial and Manufacturing Engineering ,Management Information Systems ,Building information modeling ,Information and Communications Technology ,Building information modelling ,Information systems research ,Information system ,Mainstream ,Information systems ,Marketing ,Psychology ,business ,Survey ,Social influence - Abstract
Information and communication technology (ICT) is becoming increasingly important in construction although the rate of adoption is considered slow and the industry faces specific implementation challenges. Mainstream information systems research has shown that individuals’ beliefs and expectations of the consequences of ICT use predict subsequent usage. We describe the development of scales to measure beliefs about the consequences of building information modelling (BIM) and their use in a survey of employees of a large construction contracting organization in the United Kingdom. Scales for performance expectancy, effort expectancy, social influence, facilitating conditions, compatibility, and attitude toward using technology were adapted from existing measures. In an analysis of responses from 762 construction employees the scales showed acceptable measurement properties. Expectations about the consequences of BIM use were broadly favourable although there is a need for more data for comparisons. The structure of the responses showed that expectations that BIM would enhance job performance were strongly related to expectations that BIM use was compatible with preferred and existing ways of working. Results also suggest that social influence is complex and may be multidimensional.
- Published
- 2013
- Full Text
- View/download PDF
49. A Longitudinal Examination of Enterprise Resource Planning System Post-Implementation Enhancements
- Author
-
Jian Cao, Andreas I. Nicolaou, and Somnath Bhattacharya
- Subjects
Longitudinal study ,Information Systems and Management ,Knowledge management ,business.industry ,Computer science ,Post implementation ,System reconfiguration ,Information technology ,Gateway (computer program) ,Real options theory ,Management Information Systems ,Human-Computer Interaction ,Management of Technology and Innovation ,Accounting ,Information systems research ,business ,Enterprise resource planning ,Software ,Information Systems - Abstract
Past information systems research on real options suggests that large-scale information technology projects, such as enterprise resource planning systems (ERPS), create various future options for system reconfiguration and extension. Management would decide whether to exercise an option according to future conditions. From the real options lens, we conduct a longitudinal examination of the determinants of post-implementation enhancement decisions for firms that have previously reported ERPS adoptions. We find that proactive ERPS adopters that employ performance-enhancing post-implementation review (PIR) practices and obtain favorable performance outcomes are more likely to make system enhancements. Evidence also shows that management likely makes joint decisions on PIR uses and ERPS enhancements, consistent with the view that managers perform gateway reviews at points where potential enhancement opportunities are present. Moreover, management tends to delay the enhancing decision until after the initial results are in place. Overall, our findings are consistent with the logic of real options, suggesting that managers make heuristic evaluations for general conditions that allow for future contingent investments.
- Published
- 2013
- Full Text
- View/download PDF
50. How to Steer the IT Outsourcing Provider
- Author
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Nils Urbach and Tobias Wuerz
- Subjects
Body of knowledge ,Knowledge management ,business.industry ,Computer science ,Corporate governance ,Information systems research ,Information technology ,Design science ,business ,Knowledge process outsourcing ,Field (computer science) ,Information Systems ,Outsourcing - Abstract
IT executives entering into information technology (IT) outsourcing arrangements seek various strategic, economic, and technological benefits. However, although several cases of IT outsourcing are considered successful, cases of failure can also be observed. Problems and challenges associated with IT outsourcing often not only relate to the strategic decision whether or not to outsource, but to the operational level as well. Especially organizations with little experience of implementing larger IT outsourcing programs face problems with the steering of external outsourcing providers. In this paper, we propose a reference framework that structures the required processes for an effective steering of IT outsourcing relationships. The research is based on the design science paradigm in information systems research. In a first step, we derive a framework from related literature and knowledge in this particular area. We then undertake extensive fieldwork, including expert interviews and field studies to evaluate our framework and to develop it further. The suggested framework proves to be a viable instrument to support the systematic analysis of current processes and the definition of suitable target processes for the steering of IT outsourcing programs. This paper’s primary contribution therefore lies in providing an applicable instrument for practitioners as well as in extending the existing body of knowledge on IT outsourcing governance.
- Published
- 2012
- Full Text
- View/download PDF
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