1. Harvesting Collective Agreement in Community Oriented Surveys: The Medical Case
- Author
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Federico Cabitza, Dugdale,J, Masclet,C, Grasso, MA, Boujut, JF, Hassanaly, P, and Cabitza, F
- Subjects
Engineering ,Externalization ,Knowledge management ,Knowledge Management, Communities of practice, Medical Informatics ,Point (typography) ,Exploit ,business.industry ,INF/01 - INFORMATICA ,Computer-assisted web interviewing ,Public relations ,Inter-rater reliability ,Situated ,Collective agreement ,Heuristics ,business - Abstract
The chapter discusses the role of simple and lightweight Web-based systems in promoting a different approach to the externalization of practice-related knowledge within communities of professionals. This approach exploits common online questionnaire systems to collect the preferences of large numbers of domain experts to interesting paradigmatic work cases and proposes a statistically sound evaluation of these responses to evaluate the agreement reached within the community. We tested this approach in a case study that involved a large international medical association, that we chose as an example of a large and highly distributed community of expert professionals; in this study we challenged more than 1,000 surgeons about some border-line clinical cases where tacit notions based on lifelong practice and situated experiences coexist (and sometimes clash) with scientific evidences drawn from the specialistic literature. We make the point that a sound evaluation of the collective agreement is a necessary precondition to use such lean Web-based tools in bottom-up knowledge elicitation initiatives. To this aim, existing measures of agreement and survey-related heuristics can be exploited to get a more precise picture of the "opinion of the many" in collective settings like communities of practice. © Springer-Verlag London 2012.
- Published
- 2012
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