1. Multicenter evaluation of breast cancer patients’ satisfaction and experience with oncology telemedicine visits during the COVID-19 pandemic
- Author
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Laurence Vanlemmens, Juline Grenier, Matteo Lambertini, Elise Deluche, Elie El Rassy, Dominique Genet, Christelle Levy, Barbara Pistilli, Alexandra Bizot, Suzette Delaloge, William Jacot, Véronique Diéras, Anne Patsouris, Maryam Karimi, Sylvain Ladoire, Mahasti Saghatchian, Marc-Antoine Benderra, Catherine Uzan, Pierre Heudel, Thierry Petit, Jean-Yves Pierga, Sylvie Giacchetti, and Anne de Jesus
- Subjects
Oncology ,Adult ,Cancer Research ,medicine.medical_specialty ,Telemedicine ,Coronavirus disease 2019 (COVID-19) ,MEDLINE ,Breast Neoplasms ,Medical Oncology ,Article ,Breast cancer ,Internal medicine ,Surveys and Questionnaires ,Pandemic ,medicine ,Humans ,Pandemics ,Cancer ,Aged ,business.industry ,Remote Consultation ,COVID-19 ,Satisfaction questionnaire ,Middle Aged ,medicine.disease ,Italy ,Patient Satisfaction ,Anxiety score ,Anxiety ,Female ,France ,medicine.symptom ,business - Abstract
s Introduction During the COVID-19 pandemic, teleconsultation was implemented in clinical practice to limit patient exposure to COVID-19 while monitoring their treatment and follow-up. We sought to examine the satisfaction of patients with breast cancer (BC) who underwent teleconsultations during this period. Methods Eighteen centres in France and Italy invited patients with BC who had at least one teleconsultation during the first wave of the COVID-19 pandemic to participate in a web-based survey that evaluated their satisfaction (EORTC OUT-PATSAT 35 and Telemedicine Satisfaction Questionnaire [TSQ] scores) with teleconsultation. Results Among the 1299 participants eligible for this analysis, 53% of participants were undergoing standard post-treatment follow-up while 22 and 17% were currently receiving active anticancer therapy for metastatic and localised cancers, respectively. The mean satisfaction scores were 77.4 and 73.3 for the EORTC OUT-PATSAT 35 and TSQ scores, respectively. In all, 52.6% of participants had low/no anxiety. Multivariable analysis showed that the EORTC OUT-PATSAT 35 score correlated to age, anxiety score and teleconsultation modality. The TSQ score correlated to disease status and anxiety score. Conclusion Patients with BC were satisfied with oncology teleconsultations during the COVID-19 pandemic. Teleconsultation may be an acceptable alternative follow-up modality in specific circumstances.
- Published
- 2021