1. Children's Hospital Ambulatory Response to the 2019 Novel Coronavirus Disease (COVID-19) Pandemic.
- Author
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Harahsheh AS, Selekman RE, Simpson JN, Cronin I, Cady RF, Martin BD, Mbwana J, Biddle CL, Kalloo N, Sharma H, Ricks JR, Helmandollar C, DiFazio M, Corriveau C, Melwani A, Saleh A, Schultz J, Lindquist TL, and Hamburger EK
- Subjects
- Health Services Accessibility, Humans, Organizational Innovation, Pandemics, SARS-CoV-2, Telemedicine, COVID-19 epidemiology, COVID-19 therapy, Hospital Planning, Hospitals, Pediatric organization & administration, Outpatient Clinics, Hospital organization & administration
- Abstract
The 2019 novel coronavirus disease (COVID-19) pandemic produced an abrupt and near shutdown of nonemergent patient care. Children's National Hospital (CNH) mounted a multidisciplinary, coordinated ambulatory response that included supply chain management, human resources, risk management, infection control, and information technology. To ensure patient access, CNH expanded telemedicine and instituted operational innovations for outpatient procedures. While monthly in-person ambulatory subspecialty visits decreased from 25 889 pre-COVID-19 to 4484 at nadir of the COVID-19 pandemic, telemedicine visits increased from 70 to 13 539. Further studies are needed to assess the impact of innovations in health care delivery and operations that the crisis prompted., (Copyright © 2021 Wolters Kluwer Health, Inc. All rights reserved.)
- Published
- 2021
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