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This study addresses the concept of coproduction factors of primary (hub) and secondary (partners) agents in strategic networks of shared service provisioning. Coproduction factors in networks refer to resources of primary and secondary agents. These resources are mainly employed in shared service provisioning and perceived as fundamental by the user. The objective of this research was to verify the influence of these coproduction factors alone and in interaction (network effect) about the attitudinal consequences of user satisfaction and pride of the distance education service. The survey with 7138 users of this service, the validation of measures and the hypotheses test, through the Multiple Regression Analysis, showed that the coproduction factors of the different agents (hub and on-site education poles), as well as the network effect, influence the student’s satisfaction and pride.

Purpose: For this work I established as research objective the examination of antecedents (i.e., similarity of structural position, competence and sociability) and the consequences (i.e., formation of work group) of dyadic identification among students on a Business Administration course at a private University. Originality/Value: Identification has been examined anthropomorphically in the relationship between employee and organization or between employee and work team. However, organizations and teams are not human beings. I propose to investigate identification at the dyadic level, indeed among people, to transcend that barrier. Design/methodology/approach: I employed the sociometric survey as a method. Data were collected in two phases, with an interval of 12 months (t0and t1). I tested the hypotheses by means of the LR-QAP non-parametric technique. Findings: The results allowed me to point out that structural equivalence and similarity of deferences for competence and for sociability, influence dyadic identification. In examining the work groups’ training on completion of the course, I confirmed the hypothesis on the influence of dyadic identification, but also found that such groups are mainly formed by students who share the same contacts and are very similar in sociability (fun) and slightly similar in terms of competence deferences. Structural equivalence, deferences of competence, and deference to sociability con¬stitute a structural-deferential basis for social judgment and construction of social profiles and categories that enable comparison between peers and subsequent identification in a non-anthropomorphic way.

As pesquisas tradicionais sobre liderança fazem uso de uma abordagem atomizada, que desconsidera os efeitos de diferentes padrões (gestalts) do construto e prioriza a lógica de uma variável por vez. A partir dessa crítica, o objetivo no presente trabalho é analisar a relação de distintas gestalts (configurações) de liderança transformacional com o comprometimento organizacional. Para a consecução desse objetivo, foram analisados 331 questionários de funcionários de oito organizações do setor de serviços. O método de pesquisa é classificado como levantamento (survey), com amostragem não probabilística por conveniência. Para o tratamento dos dados, fez-se uso da técnica de modelagem de equações estruturais no processo de análise da validade e confiabilidade das escalas. Na sequência, a análise de cluster evidenciou três configurações de liderança, denominadas: desorientação, subliderança e conversão. Para a verificação da influência dessas gestalts sobre o comprometimento organizacional, foi testado um modelo linear generalizado - MANCOVA fatorial. Os resultados indicaram a relação entre as configurações de liderança transformacional e as dimensões afetiva, instrumental e normativa do comprometimento; entretanto, para o comprometimento instrumental, a relação é mediada pelo grau de instrução dos liderados. Por fim, são discutidas as implicações dos achados empíricos.

Resumo Voltado para a questão da qualidade no ensino superior o presente estudo busca investigar prováveis relações entre perfil profissional dos professores de administração e suas práticas de docência, mais especificamente as tecnologias de ensino e avaliação. Essas relações foram exploradas por meio de um levantamento com mais de duzentos docentes em Curitiba (PR). O artigo inicia com breve panorama da atual realidade do curso de administração e da qualidade do ensino. Discute ainda o perfil dos docentes e suas práticas. Com o uso de estatísticas descritivas e o teste Qui-quadrado realizou-se a perfilação dos especialistas, mestres e doutores e descrição de suas práticas de ensino e avaliação. Por fim, o artigo apresenta a existência de grande homogeneidade de tais práticas entre professores com diferentes níveis de formação e tece apontamentos mais gerais no que concerne à questão da qualidade do ensino superior na área de administração. Palavras-chave: Perfil; Práticas de Docência; Tecnologias de Ensino. Abstract Interested in the issue of quality in higher educations the present study attempts to inquiry the likely relations between the professional profile of the administration’ professors with their current lecturing practices, more specifically the teaching and evaluation technologies. These relationships were explored through a survey with more two hundred faculty members in Curitiba (PR). The paper begins with a brief overview of the business administration programs and quality of education. Yet show professional profile’ professors and your practices. With the support of descriptive statistics and the Chi-square test, a profiling of the specialists, masters and doctorates was made together with the description of the lecturing and evaluation practices. Finally, the paper shows that there is great homogeneity of such practices among teachers with different levels of training and suggest general guidelines regarding the quality of business administration teaching at college level. Keywords: Profile; Practical of Teaching; Technologies of Education.

Resumo Voltado para a questão da qualidade no ensino superior o presente estudo busca investigar prováveis relações entre perfil profissional dos professores de administração e suas práticas de docência, mais especificamente as tecnologias de ensino e avaliação. Essas relações foram exploradas por meio de um levantamento com mais de duzentos docentes em Curitiba (PR). O artigo inicia com breve panorama da atual realidade do curso de administração e da qualidade do ensino. Discute ainda o perfil dos docentes e suas práticas. Com o uso de estatísticas descritivas e o teste Qui-quadrado realizou-se a perfilação dos especialistas, mestres e doutores e descrição de suas práticas de ensino e avaliação. Por fim, o artigo apresenta a existência de grande homogeneidade de tais práticas entre professores com diferentes níveis de formação e tece apontamentos mais gerais no que concerne à questão da qualidade do ensino superior na área de administração. Palavras-chave: Perfil; Práticas de Docência; Tecnologias de Ensino. Abstract Interested in the issue of quality in higher educations the present study attempts to inquiry the likely relations between the professional profile of the administration’ professors with their current lecturing practices, more specifically the teaching and evaluation technologies. These relationships were explored through a survey with more two hundred faculty members in Curitiba (PR). The paper begins with a brief overview of the business administration programs and quality of education. Yet show professional profile’ professors and your practices. With the support of descriptive statistics and the Chi-square test, a profiling of the specialists, masters and doctorates was made together with the description of the lecturing and evaluation practices. Finally, the paper shows that there is great homogeneity of such practices among teachers with different levels of training and suggest general guidelines regarding the quality of business administration teaching at college level. Keywords: Profile; Practical of Teaching; Technologies of Education.

Abstract This study examines the effect of local ties of organizational actors on their degree of job engagement and performance. The study carried out a survey with 249 respondents and analyzed the effect of local ties (i.e., ties of the ego) through degrees of intra-organizational social connections. Engagement was measured in physical, cognitive, and emotional dimensions. Performance was represented by the degree of achievement in tasks. The results show that only cognitive engagement and performance are influenced by degrees of intra-organizational social connection. These results are explored in the conclusions of the article.

Abstract The aim of this study was to evaluate to what extent the similarity of informational status of intra-organizational actors relates to behavioral (knowledge sharing) and structural antecedents (structural holes) in a knowledge-intensive organization. The study was operationalized through the analysis of 462 dyads (22 * (22 − 1)) that comprise social relationships in a development organization of technology for telemedicine. The results indicate that the similarity of independent variables was associated to similarity in informational status, but there is no interaction between them. It is concluded that the equal status can be achieved even when two actors have different bases for its construction, whether through knowledge sharing practices or through structural holes. This conclusion relativizes what is called Matthew effect in status research.

Sistemas de status trazem ordem social aos mercados, mas eles são arranjos não meritocráticos que, em essência, privilegiam positivamente aqueles de mais alto status e penalizam desproporcionalmente aqueles de status inferior. Paradoxalmente, esses sistemas são mantidos não apenas por seus maiores beneficiados, mas também por aqueles que mais sofrem com suas desigualdades. A literatura tende a explicar a persistência desses sistemas por mecanismos macro ou micro orientados. Propomos uma via alternativa e complementar ao investigar os mecanismos relacionais que possam explicar a persistência desse paradoxo nas ordens de status. Tendo como objeto a hierarquia de status categórico de restaurantes em um mercado de alta gastronomia, empregamos a Perspectiva da Análise de Redes Sociais para identificar mecanismos relacionais (via modelagem em bloco) que atuam na manutenção desse sistema coletivo de produção de desigualdades. Os resultados da modelagem em bloco na rede de atribuição de deferências entre os produtores desse mercado revelaram uma estrutura de três papéis de deferência/ apreciação simbólica (difusa, seletiva e egocentrada). Como conclusão, destacamos a ordem social como uma contínua tensão entre normalidade e caos nas relações entre papéis e o aspecto processual da estruturação de papéis dos mercados, o qual denominamos autorização da representação da categoria de mercado.

Purpose – The purpose of this paper is to present the construct of social intra-organizational connection (SIC). This construct reflects the extent to which a focal actor believes his alters present behaviors of social inclusion in relation to himself. This assessment compares the ego’s expectations of being included and the behavior of inclusion performed by those alters with whom the actor has more frequent interactions. The effects of this construct are tested in the organizational domain regarding the intention to leave, in the domain of co-workers regarding cooperation and in the family domain regarding work–family conflict. Design/methodology/approach – The survey data were collected from 380 Brazilian workers. Findings – The results confirmed the effects of SIC in the relational domain of the organization through the variation in the focal actor’s intention to leave. In the sphere of coworkers, the effects of SIC were found in the variation of the degree of cooperation. In the family sphere, SIC had an influence upon the intensity of the work–family conflict. Originality/value – The research indicates that the behavior of making direct contacts and more frequent interactions by the focal actor extends to other relational spheres through the transitions of the organizational member between the domains of organization, coworkers and family. This paper draws attention to the need to consider the local networks, both within and beyond the organization, and their effects on each other.

The purpose of this work was to check the influence of overqualification and individual’s learning at work about their satisfaction. In order to achieve this objective, a survey was conducted that featured a final sample of 238 observations. The hypotheses held negative influence of overqualification and exploitation learning on satisfaction. Another hypothesis presented the positive influence of the exploration learning on satisfaction. Before the hypotheses checking, the scales were subjected to exploratory factor analysis and their internal consistency and dimensionality were assessed. With the construct validity and consistency of measurements guaranteed, the Multiple Regression Analysis was applied to test the hypotheses. Results showed, as expected, that overqualification and exploration learning influence the satisfaction indeed, but the exploitation learning does not influence satisfaction, as supported by the third hypothesis.