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The emerging global Higher Education (HE) market challenges all universities to reconsider their mission, in order to function effectively and efficiently, and to be responsive to changing marketplace demands. Universities are considering cooperating or sharing in a wide range of areas, in order to achieve sought after cost savings and improvements in performance.Studies suggest that a wide range of services could potentially be shared across Higher Education Institutions (HEIs),offering several potential benefits. While there are many individual documented examples of how shared services have been applied in the Higher Education sector, there has been little synthesis, conceptualization or discussion (in general or in the HE sector) around the different types of possible shared services options and how they are structured. A deeper understanding of potential types of sharing arrangements will be of value to those universities considering shared services, implementing shared services, and managing shared services. Through analysis of 36 documented case studies of shared services in HE, this study sought to synthesize a typology of sharing arrangements. An inductive approach was used to identify the core differentiating dimensions. The findings present eight types of sharing arrangements that occur in the HE sector, with descriptions and examples from the case studies observed.

The study addresses known limitations of what may be the most important dependent variable in Information Systems (IS) research; IS-Success or IS-Impact. The study is expected to force a deeper understanding of the broad notions of IS success and impact. The aims of the research are to: (1) enhance the robustness and minimize limitations of the IS-Impact model, and (2) introduce and operationalise a more rigorously validated IS Impact measurement model to Universities, as a reliable model for evaluating different Administrative Systems. In extending and further generalizing the IS-Impact model, the study will address contemporary validation issues.

In response to a range of contextual drivers, the worldwide adoption of ERP Systems in Higher Education Institutions (HEIs) has increased substantially over the past decade. Though this demand continues to grow, with HEIs now a main target market for ERP vendors, little has been published on the topic. This paper reports a sub-study of a larger research effort that aims to contribute to understanding the phenomenon of ERP adoption and evaluation in HEIs in the Australasian region. It presents a descriptive case study conducted at Queensland University of Technology (QUT) in Australia, with emphasis on challenges with ERP adoption. The case study provides rich contextual details about ERP system selection, customisation, integration and evaluation, and insights into the role of consultants in the HE sector. Through this analysis, the paper (a) provides evidence of the dearth of ERP literature pertaining to the HE sector; (b) yields insights into differentiating factors in the HE sector that warrants specific research attention, and (c) offers evidence of how key ERP decisions such as systems selection, customisation, integration, evaluation, and consultant engagement are influenced by the specificities of the HE sector.

This is the last in a series of nine papers making up a special issue of Communications of the AIS (CAIS) titled "The State of the Information Systems Academic Discipline in Pacific Asia 2006" (ISin- PA). This paper reports on knowledge gleaned from the conduct of the sub-studies that comprise the IS-in PA project. In particular, there is analysis of the specific research artifacts developed for the individual sub-studies reported in this special edition. It is proposed that the methodological learnings derived from this project will be of benefit in the replication and extension of this project to other regions of the world. The paper addresses a key aim of the IS-in- PA, involving the development and application of a process of evidence collection and review transferable to other studies tracking diffusion of the IS discipline.

In some Queensland universities, Information Systems academics have moved out of Business Faculties. This study uses a pilot SWOT analysis to examine the ramifications of Information Systems academics being located within or outside of the Business Faculty. The analysis provides a useful basis for decision makers in the School studied, to exploit opportunities and minimise external threats. For Information Systems academics contemplating administrative relocation of their group, the study also offers useful insights. The study presages a series of further SWOT analyses to provide a range of perspectives on the relative merits of having Information Systems academics administratively located inside versus outside Business faculties.

The meta-analysis chapter integrates and interprets data from earlier chapters in this monograph, drawing on the theoretical framework developed for the study. Mixed results were seen in the development of mechanisms of control and a core body of knowledge when analysis was made of IS in Australian universities over the most recent years. The limitations on progress were mainly related to reduced IS enrolments and the associated decline in staff numbers and autonomy of IS groups, along with the restructuring and relocation of many IS groups within universities. However, it appears that introduction of the Research Quality Framework was intended to increase the quantity and quality of Australian IS research publications. While great diversity was reported regarding some components of the Body of Knowledge, the existence of key IS research topics was demonstrated from a national analysis, which was not evident from analysis at a local level. Little IS theory was reported, but recognition given to the kind of theory that was appropriate for IS. When the development of Australian IS is considered over a longer period, significant progress has been made in some mechanisms of control, including steady growth in professorial appointments. Although local contingencies were found to have impacted the degree of professionalism, the study was not able to confirm that these two components of the framework (responsiveness to local contingencies and degree of professionalism) were inversely related. IS in Australia is not likely to be unique in its development relative to other parts of the world. The study concluded that, based on IS in Australian universities, IS might be regarded as a field rather than as a discipline.

This chapter presents the contextual framework for the second phase of a multi-method, multiple study of the information systems (IS) academic discipline in Australia. The chapter outlines the genesis of a two-phase Australian study, and positions the study as the precursor to a larger Pacific-Asia study. Analysis of existing literature on the state of IS and on relevant theory underpins a series of individual Australian state case studies summarised in this chapter and represented as separate chapters in the book. This chapter outlines the methodological approach employed, with emphasis on the case-study method of the multiple state studies. The process of multiple peer review of the studies is described. Importantly, this chapter summarises and analyses each of the subsequent chapters of this book, emphasising the role of a framework developed to guide much of the data gathering and analysis. This chapter also highlights the process involved in conducting the meta-analysis reported in the final chapter of this book, and summarises some of the main results of the meta-analysis.