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Task-oriented dialogue (TOD) systems have been widely deployed in many industries as they deliver more efficient customer support. These systems are typically constructed for a single domain or language and do not generalise well beyond this. To support work on Natural Language Understanding (NLU) in TOD across multiple languages and domains simultaneously, we constructed MULTI3NLU++, a multilingual, multi-intent, multi-domain dataset. MULTI3NLU++ extends the English only NLU++ dataset to include manual translations into a range of high, medium, and low resource languages (Spanish, Marathi, Turkish and Amharic), in two domains (BANKING and HOTELS). Because of its multi-intent property, MULTI3NLU++ represents complex and natural user goals, and therefore allows us to measure the realistic performance of TOD systems in a varied set of the world's languages. We use MULTI3NLU++ to benchmark state-of-the-art multilingual models for the NLU tasks of intent detection and slot labelling for TOD systems in the multilingual setting. The results demonstrate the challenging nature of the dataset, particularly in the low-resource language setting, offering ample room for future experimentation in multi-domain multilingual TOD setups., ACL 2023 (Findings) Camera Ready

We present a study into the ability of paraphrase generation methods to increase the variety of natural language questions that the FRANK Question Answering system can answer. We first evaluate paraphrase generation methods on the LC-QuAD 2.0 dataset using both automatic metrics and human judgement, and discuss their correlation. Error analysis on the dataset is also performed using both automatic and manual approaches, and we discuss how paraphrase generation and evaluation is affected by data points which contain error. We then simulate an implementation of the best performing paraphrase generation method (an English-French backtranslation) into FRANK in order to test our original hypothesis, using a small challenge dataset. Our two main conclusions are that cleaning of LC-QuAD 2.0 is required as the errors present can affect evaluation; and that, due to limitations of FRANK's parser, paraphrase generation is not a method which we can rely on to improve the variety of natural language questions that FRANK can answer., 14 pages, 6 figures

Predicate entailment detection is a crucial task for question-answering from text, where previous work has explored unsupervised learning of entailment graphs from typed open relation triples. In this paper, we present the first pipeline for building Chinese entailment graphs, which involves a novel high-recall open relation extraction (ORE) method and the first Chinese fine-grained entity typing dataset under the FIGER type ontology. Through experiments on the Levy-Holt dataset, we verify the strength of our Chinese entailment graph, and reveal the cross-lingual complementarity: on the parallel Levy-Holt dataset, an ensemble of Chinese and English entailment graphs outperforms both monolingual graphs, and raises unsupervised SOTA by 4.7 AUC points., Accepted to Findings of ACL 2022

As machine translation (MT) metrics improve their correlation with human judgement every year, it is crucial to understand the limitations of such metrics at the segment level. Specifically, it is important to investigate metric behaviour when facing accuracy errors in MT because these can have dangerous consequences in certain contexts (e.g., legal, medical). We curate ACES, a translation accuracy challenge set, consisting of 68 phenomena ranging from simple perturbations at the word/character level to more complex errors based on discourse and real-world knowledge. We use ACES to evaluate a wide range of MT metrics including the submissions to the WMT 2022 metrics shared task and perform several analyses leading to general recommendations for metric developers. We recommend: a) combining metrics with different strengths, b) developing metrics that give more weight to the source and less to surface-level overlap with the reference and c) explicitly modelling additional language-specific information beyond what is available via multilingual embeddings., Comment: preprint for WMT 2022 with updated tables

Understanding linguistic modality is widely seen as important for downstream tasks such as Question Answering and Knowledge Graph Population. Entailment Graph learning might also be expected to benefit from attention to modality. We build Entailment Graphs using a news corpus filtered with a modality parser, and show that stripping modal modifiers from predicates in fact increases performance. This suggests that for some tasks, the pragmatics of modal modification of predicates allows them to contribute as evidence of entailment., To appear at the Workshop on Insights from Negative Results in NLP at EMNLP 2021

Pronouns are a long-standing challenge in machine translation. We present a study of the performance of a range of rule-based, statistical and neural MT systems on pronoun translation based on an extensive manual evaluation using the PROTEST test suite, which enables a fine-grained analysis of different pronoun types and sheds light on the difficulties of the task. We find that the rule-based approaches in our corpus perform poorly as a result of oversimplification, whereas SMT and early NMT systems exhibit significant shortcomings due to a lack of awareness of the functional and referential properties of pronouns. A recent Transformer-based NMT system with cross-sentence context shows very promising results on non-anaphoric pronouns and intra-sentential anaphora, but there is still considerable room for improvement in examples with cross-sentence dependencies.