1. TRAVEL MOTIVATIONS AND SATISFACTION: A CASE OF NATIONAL CULTURAL FESTIVAL-GOERS IN KOREA.
- Author
-
Kim, Kakyom
- Subjects
PSYCHOLOGY of tourists ,TOURISM research ,CUSTOMER satisfaction ,DECISION making ,MOTIVATION (Psychology) ,FACTOR analysis - Abstract
Information about motivation related to travel behavior allows marketers to better understand and predict individuals' decision making. This study identified underlying motivational factors of national cultural festival-goers in Korea and classified distinct travel groups attending the festival. Factor analysis determined eight reliable motivational factors and cluster analysis suggested three heterogeneous travel groups. To validate the travel groups. analysis of variance (ANOVA) and discriminant analysis were performed, followed by the chi-square statistic. The findings support that significant differences exist in the motivational factors, overall satisfaction levels, annual income, and duration of the visit across the three travel groups. Practical implications are discussed for festival marketers to promote cultural festival visits. [ABSTRACT FROM AUTHOR]
- Published
- 2008