1. Editors' Gaffes, Readers' Gripes Are His Grist.
- Author
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McCarthy, Michael J.
- Subjects
- *
OMBUDSPERSONS , *NEWSPAPERS , *CONSUMER complaints , *LEGAL professions , *ERRORS , *SCANDALS , *TRUTHFULNESS & falsehood - Abstract
Profiles Lou Gelfand, who works in the complaint department for the Star Tribune in Minneapolis, Minnesota. Complaints of readers to Gelfand, including headline size, biased reporting, and errors; Work of Gelfand as an ombudsman, or investigator of citizen complaints against the government; Way that the scandal over credibility at the New York Times has sparked interest in the position of ombudsman; Way that a committee for the New York Times is considering whether to appoint an ombudsman.
- Published
- 2003