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The article focuses on officials trying to fill positions processing jobless claims in Washington State where coronavirus outbreak was found and mentions that closure of businesses anticipating need for additional staffing. Topics discussed include layoffs in industries from restaurants to retail due to coronavirus pandemic, claims for jobless benefits and digital divide to prevent people from streaming movies.

The article reports on an increase in claims for jobless benefits by 33 percent in March 2020 due to the coronavirus pandemic, according to the U.S. Bureau of Labor Statistics. Topics mentioned include a stimulus bill signed into law by U.S. President Donald Trump on March 18, 2020, the decision of Ohio's division of unemployment insurance to extend its call center hours, and outdated systems that most unemployment offices use.