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Start Over Author "Navarra, Deborah" Topic employee motivation
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1. Motivating Agents: Respect and Rewards Make a Big Difference -- 18 tips for getting the best performance through higher morale

Author

Fluss, Donna and Navarra, Deborah

Subjects
Employee motivation, Business, Telecommunications industry
Abstract

Contact centers, whether engaged in service, sales, collections, fraud or anything else, are people-intensive organizations that require best practices and systems to improve their efficiency and effectiveness. Systems are essential [...]

Published
2007

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