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Based on a multilevel data set collected from 599 individuals working in 102 self-managing teams, we examined the relationship between emotional intelligence (EI) and team member performance, focusing on the dimensions of teamwork and leadership performance. Furthermore, we explored the moderating role of team-level characteristics, such as noninformational diversity, size, and collective EI on the EI–performance relationship. As predicted, team members with higher EI were better at facilitating teamwork and playing the role of an informal leader than those with lower EI. The positive contribution of EI on team member performance was stronger for teams with greater diversity, larger sizes, and with lower average levels of team member EI. The study suggests that managers of self-managing teams should emphasize EI in their selection, training, and evaluation systems.

Although past research has identified the effects of emotional intelligence on numerous employee outcomes, the relationship between emotional intelligence and creativity has not been well established. We draw upon affective information processing theory to explain how two facets of emotional intelligence—emotion regulation and emotion facilitation—shape employee creativity. Specifically, we propose that emotion regulation ability enables employees to maintain higher positive affect (PA) when faced with unique knowledge processing requirements, while emotion facilitation ability enables employees to use their PA to enhance their creativity. We find support for our hypotheses using a multimethod (ability test, experience sampling, survey) and multisource (archival, self-reported, supervisor-reported) research design of early career managers across a wide range of jobs. (PsycINFO Database Record (c) 2015 APA, all rights reserved)

Drawing on an overarching framework of transactional stress theory, this study develops and tests an affect-based model of developmental job experience (DJE) that explicates the affective mechanisms through which DJE is associated with both positive and negative individual outcomes—advancement potential and turnover intention— and the buffering role of emotional intelligence (EI) in the affective processes. In a sample of 214 early-career managers, we found DJE to be related to increased advancement potential by boosting employees’ pleasant feelings, but also that it can fail in this regard by increasing their unpleasant feelings. Moreover, whereas it is not surprising that there was a negative relationship between DJE and turnover intention mediated by pleasant feelings, our results also demonstrated a positive relationship via unpleasant feelings, depending on employees’ levels of EI. Specifically, they suggested that DJE was positively related to turnover intention for only low-EI employees, but not for high-EI employees

Based on dual-processing theory of social cognitions, we explore how male and female managers’ emotion understanding and management abilities–the key elements of emotional intelligence (EI)–are dif...

We advance understanding of the role of ability-based emotional intelligence (EI) and its subdimensions in the workplace by examining the mechanisms and context-based boundary conditions of the EI-performance relationship. Using a trait activation framework, we theorize that employees with higher overall EI and emotional perception ability exhibit higher teamwork effectiveness (and subsequent job performance) when working in job contexts characterized by high managerial work demands because such contexts contain salient emotion-based cues that activate employees' emotional capabilities. A sample of 212 professionals from various organizations and industries indicated support for the salutary effect of EI, above and beyond the influence of personality, cognitive ability, emotional labor job demands, job complexity, and demographic control variables. Theoretical and practical implications of the potential value of EI for workplace outcomes under contexts involving managerial complexity are discussed.

In a study of 131 employees using multiple methods and multiple raters, we explored how and when emotional intelligence is related to promotability. The results indicate that employees’ emotional i...

Prior research on creativity highlights a conflicting pattern of results. Job complexity and creativity requirements, two contextual variables common in many creative environments, place demands on employees that can have positive and negative effects on employees’ creativity by influencing experience of positive affect (PA). We aim to resolve this conflict by drawing upon the job demands-resources perspective to propose that emotional intelligence (EI) is a key internal resource employees use in order to respond positively to the demands created by job complexity and creativity requirements. We argue that the EI facet of emotion regulation ability enables employees to better cope with demands, which subsequently leads to higher levels of PA. Furthermore, the EI facet of emotion facilitation ability enables employees to utilize PA for creative outcomes. We test our hypotheses through a multi-method (e.g., ability test, experience sampling, survey) and multi-source (archival, self-reported, manger reported...

The purpose of this study is to deepen our understanding on the effects of emotional intelligence (EI) on individual performance as a team member (i.e., team member performance) in self-managing te...