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Copyright of GeSec: Revista de Gestao e Secretariado is the property of Sindicato das Secretarias e Secretarios do Estado de Sao Paulo (SINSESP) and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

This article investigates the factors associated with the quality of transparency of the websites of Brazilian local governments. We also question the extent to which external control institutions have pressured municipal governments to improve their online transparency. Through multiple regression models, we discuss whether and how socio-demographic, political, and economic variables are relevant to explain the differences in e-transparency in 5,563 cities. The results show that, despite an institutionalization process of public transparency led by federal regulatory evolution, experiences at the local level remain heterogeneous. Population size, GDP per capita, education levels, and voter turnout are statistically important to explain the quality of e-transparency experiences. The main conclusion is that external regulators play a crucial role in shaping digital transparency due to the possibility of imposing legal penalties. Effective use of digital media to foster democratic practices involves pressure from external monitoring agencies willing to challenge a bureaucratic culture resistant to openness. [ABSTRACT FROM AUTHOR]

Copyright of Revista de Administraçãao da UNIMEP is the property of Revista de Administracao da UNIMEP and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

This study analyzed the influence of trust and trustworthiness on the intention to adopt and use e-government services. A structural model was proposed, considering the relationship among Ability, Benevolence, Integrity, Perceived Risk, Trust of the Government, Trust of the Internet and Disposition to Trust. The model was tested through structural equation modeling (partial least square method). An online questionnaire was applied, including 36 items for all the constructs presented in the model, and measured with 11-point Likert scales. After the first round of analysis, an alternative model was proposed with a better fit. Results indicated that: 1) Ability, Benevolence, and Integrity, together, positively influence Trust of the Government; 2) Trust of the Government and Trust of the Internet positively influence Trust in e-Government; 3) Trust in e-Government negatively influences Perceived Risk and positively influences Intention to Use and; 5) Perceived Risk negatively influences Intention to Use. Considering the results of this research, as government agencies increase their expenditure to implement and maintain e-gov initiatives, they must recognize and deal with trust-related issues. [ABSTRACT FROM AUTHOR]

From the analysis of consolidated data such as: Index of Digitality of the Economy and Society of the European Commission, National Institute of Statistics, Internet Management Committee in Brazil, Digital In, Brazilian Institute of Geography and Statistics, Fundação Getúlio Vargas, among other sources, this article aims to contribute to the academic debate, trying to trace a correlation in the pattern adopted in electronic public policies applied to the Brazilian and Portuguese reality. Starting from the aspect of how these governments are thinking about the use of the internet and its relationship with the restrictions of citizen digital interactivity in the sense of understanding how they see forming a thought in relation to the use of the internet by these governments, and their adherence to the concept of New Management Public (NGP). [ABSTRACT FROM AUTHOR]

Copyright of Revista da Faculdade de Direito da Uerj is the property of Editora da Universidade do Estado do Rio de Janeiro (EdUERJ) and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

This article was conducted to analyze the scientific production on the application of Information and Communication Technologies (ICTs) in the Brazilian State. For this purpose, a systematic review was carried out focusing on publications that dealt with ICTs in governance, democracy and electronic government. Textual statistics were used to analyze the collected material, which allowed an overview of the selected articles. As a result, it was evident that the theme has gained attention from the scientific community, highlighting the application of ICTs in public administration. It was inferred that the articles' content is divided into three dimensions: Democratic Processes; State and Society Intersection; and Public Policy Field. As a major finding, it is evident that the literature prioritizes the analysis of the instrumental character of technology, capable of enhancing public action, disregarding, on the other hand, its substantive function: strengthening democracy despite possible gains in efficiency. [ABSTRACT FROM AUTHOR]

Copyright of Revista de Administraçãao da UNIMEP is the property of Revista de Administracao da UNIMEP and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

The article aims to suggest a discussion on the influence of neoliberal thinking on the design of the e-government project in Brazil. Starting from the analysis of consolidated data such as: Internet Steering Committee in Brazil, Brazilian Institute of Geography, Statistics and Getúlio Vargas Foundation and Digital In. Trying to trace a correlation in the pattern adopted of electronic public policies applied to the Brazilian reality and the lack of interactivity and social participation as being one of the characteristics of the minimal state of neoliberal thought. [ABSTRACT FROM AUTHOR]

Copyright of Revista Catarinense da Ciência Contábil is the property of Conselho Regional de Contabildade de Santa Catarina and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Introduction: the portals of local government institutions have become an important source of information where the authorities communicate with citizens, providing them with some e-services, within what is called electronic government. Objective: the main objective of this study is to analyze if the e-services provided by the Dominican municipalities of more than 100 thousand inhabitants have positively impacted the interaction of local governments with their citizens, increasing citizen participation and promoting transparency in public management. Materials and methods: to carry out the study, information was collected between January and June 2018 following the e-services model of municipal e-government proposed by Esteves (2005), which illustrates the phases or levels of development by which any e-government initiative of local government should contemplate. Results: the findings show that the two best Dominican city councils obtain an e-Value of 3.75 points, of 11.25 possible points, so it can be concluded that the analyzed e-services are still partially offered, with many opportunities for improvement. It has been found that some municipalities have incomplete information or with pending configuration on their web portals. Conclusion: the study shows that the e-services offered have not increased citizen participation, nor transparency, because not all relevant information is made available to citizens, the same e-services are not offered in all municipalities, and citizens do not really know what their municipalities offers them. [ABSTRACT FROM AUTHOR]

According to the importance assigned to public services, improvements have been sought in knowledge representation in the domain of Electronic Government (eGov). Academic and governmental initiatives seek consensus on processes and entities that compound a government institution. The approach through ontologies allows us to define, in a well-grounded fashion, entities in domains of knowledge. Ontologies are adopted worldwide and appear in two connotations: ontology as a discipline brings together philosophical practices discussed over 2,000 years in Metaphysics; ontology as an artifact studies representation artifacts inherited from Librarianship practices, with the difference that, since ontologies are computer-oriented, they are not suitable for encompassing social, cultural and historical aspects. To understand the theoretical foundation that involves ontologies and eGov, a Systematic Literature Review (SLR) was planned and performed as part of ongoing research. The purpose of this article is to portray such an SRL, revealing state of the art on ontologies for eGov in the development of ontological representation artifacts. Hundreds of works were identified, among which a portion was separated by criteria and analyzed. We concluded that there is a reasonable number of eGov ontological models, which have been identified and listed for reuse, in addition to the need for national initiatives in the same direction. [ABSTRACT FROM AUTHOR]

Copyright of Cadernos de Gestão Pública e Cidadania is the property of Fundacao Getulio Vargas, Escola Brasileira de Administracao Publica e de Empresas and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Biblios is the property of University of Pittsburgh, University Library System and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Revista de Relações Internacionais is the property of Institute of International Relations of Pontifical Catholic University of Rio de Janeiro and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

This article presents a historical review of Brazil's e-government policy (e-gov), noting how the relationship between government and society has been modified from the evolution of Information and Communication Technologies (ICT) and their use by the government. This is an exploratory research, developed from a qualitative approach, through bibliographic research and document analysis of government plans and reports. We will consider from the genesis of e-gov, which focused its actions on the provision of information and public services online, to the evolution and expansion of the internet in the decades that followed, providing the creation of instruments that enhanced the opportunities for monitoring government spending and society's participation in public affairs, reaching, finally, the performance of public organizations through media and social networks and the development of mobile applications. But the development of e-government policies also brings some challenges, including the need to think about digital inclusion policies, making sure that e-gov not only benefits the most favored classes of society, reinforcing and deepening existing exclusions. [ABSTRACT FROM AUTHOR]

The present study aims to investigate whether the most populous municipalities of the State of Pernambuco are complying with what determines the constitutional legislation in relation to fiscal transparency. For this purpose, indicators based on the Transparency Law were used to verify compliance with the legal provisions. The study was documentary, with a qualitative and quantitative approach. The empirical study sample included the most populous municipalities in the state of Pernambuco, Brazil, during the years 2014 to 2016. The evidence found indicates that the most critical questions regarding legal noncompliance refer to the rendering of accounts with the opinion of the Court of State Accounts and participatory budgeting and the dissemination of information on public tenders, list of servers and payroll. This empirical evidence shows that the municipalities studied are not fully complying with the legal requirements of fiscal transparency of Public Administration. [ABSTRACT FROM AUTHOR]

Copyright of Estudios de Derecho is the property of Estudios de Derecho and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of A&C - Administrative & Constitutional Law Review - Revista de Direito Administrativo e Constitucional is the property of A&C - Revista de Direito Administrativo & Constitucional (Instituto Bacellar) and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

The number of information generated around the world has increased exponentially, many data generated are made available to respect the open data principles. These data analysis can be used in a beneficial way, to guarantee transparency, participation and collaboration. In this context, this paper, which is based in a descriptive research, aims to use data visualization tool Tableau Public to generate interactive graphs that makes if possible to analyse the data of the University for All Program - PROUNI between 2005 and 2016, which is available on open data portal of the Brazilian federal government. The graphs analysis allowed to verify the program performance since its creation, draw the profile of its beneficiaries and make a comparison with information about Brazilian people. [ABSTRACT FROM AUTHOR]

The present study sought to analyze the adequacy of the websites of the Federal Education Institutions of Recife from the perspective of electronic governance practices, according to guidelines by Mello and Slomski (2012). For this, it was an inductive study with a qualitative approach, whose research data were obtained on the websites of the selected Educational Institutions, in the period of May 2019. With the formulation of the IGEB, it was possible to observe that governance practices with the best index, according to the data that was treated, was that of UFPE, among the three studied. In conclusion, the process of adapting electronic governance in public institutions is still in the process of maturing, that is, in continuous improvement processes in the quest for strengthening information management, transparency and ease of access. In this way, it is considered relevant that the construction of institutional portals meet the needs of electronic governance for improvement and user satisfaction. [ABSTRACT FROM AUTHOR]

The article aims to provide a theoretical review of some works and authors on the subject of electronic government applied to the Brazilian reality. In this way, this study suggests a discussion on how electronic governance is making available information for the participation of civil society in public communication actions through the Internet and if the Brazilian government has the characteristic of promoting, in fact, interactivity with the society looking for the full social participation of the population in the e-gov. [ABSTRACT FROM AUTHOR]

Copyright of Revista Contabilidade, Gestao E Governanca is the property of Revista Contabilidade, Gestao E Governanca and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

This article aims to analyze how measures to promote Internet access, and users' competencies influence the use of electronic government services in Brazil. We adopted Sen's Capability Approach as theoretical framework in order to analyze the microdata from the ICT Households 2013, a national-wide survey coordinated by the Regional Center for Studies on Development of the Information Society (Cetic.br). The results indicate that for social classes C (middle class), D and E (lower class) the increase in the odds ratio of the use of e-gov services is strongly influenced by both internet access preferably at home or work (individual access) as well as the users' internet skills. [ABSTRACT FROM AUTHOR]

Copyright of Revista do Serviço Público (Civil Service Review) is the property of Revista do Servico Publico and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Revista do Serviço Público (Civil Service Review) is the property of Revista do Servico Publico and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Revista Brasileira de Políticas Públicas is the property of Revista Brasileira de Politicas Publicas and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Perspectivas em Ciência da Informaçao is the property of Nova Economia and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

The main objective of this article is to develop a comparative study in order to contribute to the discussion about the management of systems and information technologies in Municipal Public Administration environments in the Brazil and Portugal countries. The relevance of the comparative study between Brazil and Portugal regarding the management and use of information systems and technology is justified by the pertinence and scope that benchmarking has for the elaboration of public policies and epistemological discussion in the fields of information science, Of public management. The bibliographic review allowed us to propose a model for strategic management of information and communication systems and technologies, in which it is extremely important to use the Digital Strategy Committee, which will be the articulator of the political and strategic level with the tactical and operational level. [ABSTRACT FROM AUTHOR]

As atividades humanas se estão tornando cada vez mais dependentes da internet e, portanto, susceptíveis às suas vulnerabilidades. Entre 1998 e 2002, o governo brasileiro discutiu e implantou a Infraestrutura de Chaves Públicas Brasileira (ICP-Brasil). O objetivo era minimizar a insegurança ao fazer com que a certificação digital, que identifica e autentica pela internet, pudesse operar sobre uma estrutura de criptografia e segurança digital oficial do Estado, com validade jurídica. O livro "O Leviatã Eletrônico: a trama política que colocou o Estado na internet", de Marcello Barra, discute a relação entre Política, Tecnologia e Segurança Digital, ao analisar o processo de criação dessa infraestrutura no Brasil. Com o objetivo de identificar as condições sociais que possibilitaram a efetiva construção da ICP-Brasil, Barra reconstrói os embates técnicos e políticos que precederam esse processo, sem perder de vista a diversidade do conjunto de atores que participaram desse processo. Publicado em 2009, o livro articula a teoria sociológica de diversos autores (como Weber, Elias, Latour, Rosanvallon, Castells, Habermas) para discutir surgimento de uma nova manifestação do Estado (o Estado Eletrônico) e suas implicações no debate acerca da transparência do setor público, da autoridade do Estado e da Segurança Nacional.Human activities are becoming increasingly dependent on the Internet and, therefore, susceptible to its vulnerabilities. Between 1998 and 2002, the Brazilian government discussed and implemented the ICP-Brasil or, the Brazilian Public Key Infrastructure (Infra-estrutura de Chaves Públicas do Brasil). The aim was to minimize the uncertainty by providing a digital certification - to identify and authenticate in the Internet - that could work with the State's official structure of cryptography and digital security, with legal value. Marcello Barra's book "O Leviatã eletrônico: a trama política que colocou o Estado na internet" (The Electronic Leviathan: the political plot to the raising of electronic State) discusses the relationship between Politics, Technology and Digital Security in the analysis of the development of this infrastructure in Brazil. To identify the social conditions that enabled the effective development of the ICP-Brasil, Barra recreates the technical and political clashes that preceded this process, without losing sight of the diversity of actors who participated in the process. Published in 2009, the book articulates the sociological theory of several authors (such as Weber, Elias, Latour, Rosanvallon, Castells, Habermas) to discuss the emergence of a new manifestation of the State (the electronic State) and its implications in the debate on the transparency of the public sector, the authority of the State and the National Security.

Este artigo mostra a variação de capital intelectual em organizações públicas envolvidas em empreendimentos government-to-government (G2G). Para tanto, um frame heurístico foi desenvolvido a fim de avaliar o impacto de projetos G2G nos componentes do capital intelectual de agências públicas, isto é, em seus capitais humano, organizacional, de relacionamento e de inovação. Aplicando-se esse frame heurístico a 30 empreendimentos G2G no Brasil, ligando o Banco Central com os tribunais de justiça, detectou-se um impacto positivo no capital intelectual das organizações envolvidas nesses empreendimentos. Além disso, verificou-se que tais empreendimentos G2G influenciaram os componentes do capital intelectual de forma homogênea. A partir daí, o frame foi validado por meio de uma elevada e positiva correlação entre a variação do capital intelectual nas organizações públicas e a percepção de valor dos funcionários envolvidos nesses mesmos empreendimentos. Finalmente, adicionalmente às limitações da pesquisa, algumas conclusões são apresentadas a gestores públicos, practitioners e acadêmicos, para que seja entendido o potencial de uso da teoria do capital intelectual para avaliação de iniciativas de governo eletrônicoThis article shows the intellectual capital variation in public organizations involved in government-to-government (G2G) enterprises. A heuristic frame was developed to measure the impact of G2G projects on the intellectual capital components of public agencies, i.e., on their human, organizational, relational and innovative capitals. This heuristic frame was applied to 30 G2G enterprises in Brazil connecting the Central Bank to the courts of justice and revealed a positive impact on the intellectual capital of the organizations involved. Furthermore, these G2G enterprises influenced the intellectual capital components uniformly. Then the frame was validated by means of a high and positive correlation between the intellectual capital in the public organizations and the perception of value by the workers involved in those enterprises. Finally, the article presents the limitations of the research, as well as a few conclusions so that public managers, practitioners and scholars can understand the potential of applying the intellectual capital theory to assess electronic government initiatives.

O desenvolvimento do Programa de Governo Eletrônico brasileiro foi iniciado em 2000, durante a gestão do presidente Fernando Henrique Cardoso, e atravessa hoje a terceira gestão de dois diferentes governos. Embora a perspectiva tecnológica tenha alta relevância na análise histórica desse programa, este artigo propõe uma abordagem metodológica para a análise do Programa de Governo Eletrônico apoiada em um modelo de referência que incorpora as suas diversas etapas de desenvolvimento, seus atores, suas relações e fatores intervenientes. A validação do modelo foi feita por meio de levantamento empírico, em que foram utilizadas entrevistas semiestruturadas com atores-chave do processo.The development of the Brazilian Electronic Government Program started in 2000, during the Ferrnando Henrique Cardoso administration. Today it is in its third management of two different administrations. Although the technological perspective has high relevance in the historical analysis of this program, this article suggests a methodological approach for the analysis of the Electronic Government Program supported by a reference model that incorporates its different stages of development, its actors, its intervening relations and factors. The model was validated by means of an empirical survey with semi-structured interviews with key actors of the process.

Os constantes desafios sociais, financeiros e políticos nos municípios têm exigido dos seus gestores uma atuação mais competente para propiciar qualidade de vida adequada aos seus munícipes. Com a participação da comunidade, os planejamentos municipais e as informações sistematizadas podem facilitar a gestão das prefeituras e dos municípios. Este artigo descreve as fases, subfases e produtos de uma metodologia para planejamento de informação, conhecimento e informática nas prefeituras e municípios. A metodologia propõe nove fases, leva em conta os preceitos do empreendedorismo e pressupõe a necessidade da integração com os planejamentos municipais. A metodologia de pesquisa constitui uma abordagem de natureza aplicada numa realidade circunstancial, com ênfase no método indutivo favorecido pelas experiências vivenciadas do autor pesquisador. As contribuições estão direcionadas às prefeituras, aos municípios e aos munícipes que por meio de informações podem cooperar nos fatores competitivos entre as cidades, na forma de gestão da prefeitura e no aumento da qualidade de vida dos cidadãos. A conclusão reitera a importância da participação dos munícipes na gestão municipal e na condução cotidiana dos municípios.The constant social, financial, and political challenges in municipalities have required from their managers a more competent action in order to offer an adequate life standard to their citizens. With the participation of the community, municipal planning and systematized information can help the management of city governments and municipalities. This article describes the phases, sub-phases and products of a method for information, knowledge and IT planning in city governments and municipalities. The method proposes nine phases, considers the precepts of entrepreneurship, and presupposes the need for integration with municipal planning. The research methodology consists of an applied approach in a circumstantial reality, with emphasis on the inductive method helped by the author's experience. The contributions are directed to city governments, municipalities and their population, in which information can help foster city competitiveness and improve city management as well as the life standards of the population. The conclusion reiterates the importance of citizen participation in city government as well as in the daily management of their cities.

Copyright of Revista de Administração is the property of Instituto de Administracao da FEA-USP and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

The adoption, use, and spread of the New Information and Communication Technologies (NTICs) in public organizations has been a top interest matter during the last few years; among others, because from them it is expected a certain change in the relationship between State and society. In contrast with perspectives that overvalue the role of technology in promoting a more open and efficient public management, this article explores an important dimension for a full development of potentialities granted to these new technologies: the integration of the human aspect. So, the analysis focuses on the potentiality of the electronic government to foster citizen participation. For this purposes we reviewed the websites of the 32 capital municipalities of the departments of Colombia and we assessed the presence of a cluster of characteristics aimed to provide information, citizen consultation, and an active citizen participation and commitment. [ABSTRACT FROM AUTHOR]

Copyright of Revista da Faculdade de Direito da Uerj is the property of Editora da Universidade do Estado do Rio de Janeiro (EdUERJ) and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

The aim of this paper was to comparatively evaluate the stages of transparency and availability of information from the institutional web portals of Curitiba, Belo Horizonte, Salvador and Porto Alegre. The research methodology is exploratory and applied, with comparative case studies from the application of a model for evaluating the stages of transparency and availability of information and built using composite criteria in different documents on the subject. After the evaluation, we compared the results between the portals of the city halls chosen to find out their level of e-government. When compared, the portal of Porto Alegre has characteristics more present in the three early stages, but all municipalities are still poorly developed in the two stages of integration (horizontal and vertical; without borders). [ABSTRACT FROM AUTHOR]

This paper, based on the Actor-Network Theory, intends to analyze the dynamics of implementation of a Health Information System (HIS) in a Brazilian public hospital by following the actors involved in controversies occurred throughout the project trajectory. The changes observed over the course of the system implementation reveal that the concept of success was jointly developed via negotiation of devices ofinteressement introduced during the project. [ABSTRACT FROM AUTHOR]

This paper focuses on the public communication and the new look to the citizen with the arrival of new technology platforms. It is based on the analysis of the communication of the cities of Grande ABC Paulista region - Santo André, São Bernardo do Campo, São Caetano do Sul, Diadema, Mauá, Ribeirão Pires, and Rio Grande da Serra - with their residents, through new virtual media platforms, such as institutional portals and social media. Another addressed point was the political will manifested in government plans of the elected mayors in 2012 regarding investments in e-government. The objective was to observe, within a documentary exploratory research and content analysis, in the most compelling way possible, the degree of openness and virtual relationship of public institutions with its residents. The results show that, if there is dialogue or virtual attendance or if these channels are increasingly available to citizens, they are still badly used or merely discarded. [ABSTRACT FROM AUTHOR]

Copyright of Revista Gestão & Tecnologia is the property of Revista Gestao & Tecnologia and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Revista Eletrônica de Sistemas de Informação is the property of Revista Electronica de Sistemas de Informacao and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)