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Purpose: The purpose of this paper is to investigate the dynamic responses of a spur gear pair with unloaded static transmission error (STE) excitation numerically and experimentally and the influences of the system factors including mesh stiffness, error excitation and torque on the dynamic transmission error (DTE). Design/methodology/approach: A simple lumped parameters dynamic model of a gear pair considering time-varying mesh stiffness, backlash and unloaded STE excitation is developed. The STE is calculated from the measured tooth profile deviation under the unloaded condition. A four-square gear test rig is designed to measure and analyze the DTE and vibration responses of the gear pair. The dynamic responses of the gear transmission are studied numerically and experimentally. Findings: The predicted numerical DTE matches well with the experimental results. When the real unloaded STE excitation without any approximation is used, the dynamic response is dominated by the mesh frequency and its high order harmonic components, which may not be result caused by the assembling error. The sub-harmonic and super-harmonic resonant behaviors are excited because of the high order harmonic components of STE. It will not certainly prevent the separations of mesh teeth when the gear pair is under the condition of high speed and heavy load. Originality/value: This study helps to improve the modeling method of the dynamic analysis of spur gear transmission and provide some reference for the understanding of the influence of mesh stiffness, STE excitation and system torque on the vibration behaviors. [ABSTRACT FROM AUTHOR]