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Start Over Descriptor "Discount stores -- Customer relations" Topic discount stores -- management
29 results on '"Discount stores -- Customer relations"'

1. Sweating it out: weak holiday results have Wal-Mart executives and their strategies feeling the heat. Did they go too far, too fast-or not in the right direction at all?

Author

Wellman, David

Subjects
Wal-Mart Stores Inc. -- Forecasts and trends, Wal-Mart Stores Inc. -- Management, Wal-Mart Stores Inc. -- Customer relations, Discount stores -- Management, Discount stores -- Customer relations, Discount stores -- Forecasts and trends, Christmas business -- Management, Christmas business -- Forecasts and trends, Market trend/market analysis, Company business management, Advertising, marketing and public relations, Business, Retail industry
Abstract

T'was a holly, jolly Christmas for many of the nation's retailers, whom the holidays brought an unexpected gift: news of sales declines, merchandising stumbles and executive chaos at Wal-Mart. Sardonic [...]

Published
2007

2. Sweet value at Dollar General: this fast-growing chain of more than 7,500 stores is where many of the nation's low-income consumers--and other smart shoppers--go to find a deal on candy. Customer representative Ken Smith is committed to giving these discriminating clients what they want--quantity and quality at a bargain price

Author

Kuhn, Mary Ellen

Subjects
Discount stores -- Customer relations, Discount stores -- Management, Discount stores -- Buildings and facilities, Company business management, Dollar General Corp. -- Customer relations, Dollar General Corp. -- Management, Dollar General Corp. -- Buildings and facilities
Abstract

Ken Smith understands the psyche of the low-income consumer. That understanding is one of the things that comes across most clearly in the course of a conversation with the likable […]

Published
2005

3. Wal-Mart redux: a turnaround to make Sam proud: management is key to success

Author

Johnson, Craig R.

Subjects
Wal-Mart Stores Inc. -- Customer relations, Wal-Mart Stores Inc. -- Management, Customer relations -- Management, Discount stores -- Customer relations, Discount stores -- Management, Company business management, Business, Retail industry
Abstract

[ILLUSTRATION OMITTED] About a century alter Marshall Field coined the phrase 'Give the lady what she wants,' one of the legendary merchant's spiritual descendants, Sam Walton, founded the discount retail [...]

Published
2008

4. Value by Design

Author

Springer, Jon

Subjects
Wal-Mart Stores Inc. -- Customer relations, Wal-Mart Stores Inc. -- Management, Discount stores -- Management, Discount stores -- Customer relations, Company business management, Business, Food and beverage industries, Retail industry
Abstract

The endcap is back. And it's back big. The redesign of Wal-Mart's Supercenters include an effort to clean up mid-aisle displays, but at the same time emphasize massive creations at [...]

Published
2009

5. MORE BANG for the BUCK

Author

Springer, Jon

Subjects
Family Dollar Stores Inc. -- Rites, ceremonies and celebrations, Family Dollar Stores Inc. -- Management, Family Dollar Stores Inc. -- Customer relations, Discount stores -- Rites, ceremonies and celebrations, Discount stores -- Management, Discount stores -- Customer relations, Company business management, Business, Food and beverage industries, Retail industry
Abstract

'I think building a retail franchise is similar to building a skyscraper,' Jim Kelly, president and chief operating officer of Family Dollar Stores, told SN in a recent interview. 'The [...]

Published
2009

6. Bankless Wal-Mart Seeks 'Unbanked' Consumers

Author

Alaimo, Dan

Subjects
Wal-Mart Stores Inc. -- Customer relations, Wal-Mart Stores Inc. -- Services, Wal-Mart Stores Inc. -- Management, Discount stores -- Customer relations, Discount stores -- Services, Discount stores -- Management, Company business management, Business, Food and beverage industries, Retail industry
Abstract

BENTONVILLE, Ark. - In counterpoint to its recent overtures to a more upscale clientele, Wal-Mart Stores will aggressively roll out a financial services program aimed primarily at lower-income customers. The [...]

Published
2007

7. Consumer Group Calls For RFID Protest At Dallas Wal-Mart; Study results due this week are expected to show that RFID helps reduce out-of-stock problems at Wal-Mart stores

Subjects
Company business management, Radio frequency identification, Wal-Mart Stores Inc. -- Management, Wal-Mart Stores Inc. -- Customer relations, Discount stores -- Management, Discount stores -- Customer relations, Radio frequency identification (RFID) -- Management
Abstract

Consumers Against Supermarket Privacy Invasion and Numbering, a consumer privacy advocacy group, is calling for consumers to march on a Dallas Wal-Mart store on Saturday to protest its use of […]

Published
2005

8. Wal-Mart RFID Trial Shows 16% Reduction In Product Stock-Outs; Study also shows that RFID-equipped stores were 63% more effective in replenishing out-of-stock merchandise compared to stores without the technology

Subjects
Company business management, Radio frequency identification, Wal-Mart Stores Inc. -- Customer relations, Wal-Mart Stores Inc. -- Management, Discount stores -- Customer relations, Discount stores -- Management, Radio frequency identification (RFID) -- Reports
Abstract

Wal-Mart Stores Inc. says its customers are finding the items they want in stock on shelves more often in stores that are using radio frequency identification technology with embedded electronic […]

Published
2005

9. HOW THE WAL-MART DRAMA SHAPES SN'S ANNUAL LIST

Author

Orgel, David

Subjects
Wal-Mart Stores Inc. -- Officials and employees, Wal-Mart Stores Inc. -- Management, Wal-Mart Stores Inc. -- Customer relations, Discount stores -- Officials and employees, Discount stores -- Management, Discount stores -- Customer relations, Company business management, Business, Food and beverage industries, Retail industry
Abstract

SN's Power 50 roster, in this week's issue, contains the cast of influential actors driving the industry's most important plotlines. There is no more important story than the Wal-Mart saga. [...]

Published
2005

10. Wal*Mart's secret of success

Author

Mage, Gene

Subjects
Wal-Mart Stores Inc. -- Management, Wal-Mart Stores Inc. -- Customer relations, Discount stores -- Management, Discount stores -- Customer relations, Company business management, Business
Abstract

Sheepishly I looked up at the busy employee tending the Wal*Mart photo center with my request. We had purchased five hundred reprints and the color, on each of the five [...]

Published
2002

11. Walmart formats target new customer segments

Subjects
Wal-Mart Stores Inc. -- Hispanic American market, Wal-Mart Stores Inc. -- Customer relations, Wal-Mart Stores Inc. -- Buildings and facilities, Wal-Mart Stores Inc. -- Management, Discount stores -- Customer relations, Discount stores -- Buildings and facilities, Discount stores -- Management, Discount stores -- Hispanic American market, Company business management, Business, Pharmaceuticals and cosmetics industries, Retail industry
Abstract

Bentonville, Ark. -- The phrase 'serving the underserved' is one Wal-Mart executives generally use when discussing international growth opportunities, but that philosophy can be applied domestically as well, where multiple [...]

Published
2009

12. Ambiguity will kill you: for Wal-Mart, trying to please everyone may not work

Author

Coupe, Kevin

Subjects
Wal-Mart Stores Inc. -- Customer relations, Wal-Mart Stores Inc. -- Management, Discount stores -- Customer relations, Discount stores -- Management, Company business management, Business, Retail industry
Abstract

Go figure. After all these years, it ends up that Wal-Mart is commitment-phobic. At least, that's how it seems lately. And it may be one of the reasons that the [...]

Published
2007

13. Posting success: Sierra Trading Post maintains a strong base of customers through its mail- and Web-based business. Vendor relationships enhance the company's position

Author

Aronovich, Hanna

Subjects
Sierra Trading Post -- Growth, Sierra Trading Post -- Customer relations, Sierra Trading Post -- Management, Discount stores -- Growth, Discount stores -- Customer relations, Discount stores -- Management, Company growth, Company business management, Business, general
Abstract

GROWING ONLINE OPERATIONS AND A CONtinued focus on customer service are the drivers behind one Wyoming-based retailer's success. Founded in 1986 by Keith Richardson, Sierra Trading Post sells name-brand overstock, [...]

Published
2005

14. 'Genetics are always a win-win for the customer'

Subjects
Wal-Mart Stores Inc. -- Management, Wal-Mart Stores Inc. -- Customer relations, Pharmacists -- Management, Discount stores -- Management, Discount stores -- Customer relations, Company business management, Business, Pharmaceuticals and cosmetics industries, Retail industry
Abstract

BENTONVILLE, Ark. -- Wal-Mart's relationships with its pharmacy customers keep them coming back, says Bruce Painter, the company's generic drugs buyer. 'It's a very important part of the continued growth [...]

Published
2004

15. Discount stores flourish with pressured consumers

Author

Lloyd, Mary Ellen

Subjects
Discount stores -- Industry sales and revenue, Discount stores -- Industry forecasts, Discount stores -- Management, Discount stores -- Customer relations, Consumer spending -- Forecasts and trends, Company business management, Market trend/market analysis, News, opinion and commentary
Published
2007

16. Object lessons from Wal-Mart

Author

Kuhn, Mary Ellen

Subjects
Discount stores -- Management, Discount stores -- Customer relations, Discount stores -- Mergers, acquisitions and divestments, Retail industry -- Mergers, acquisitions and divestments, Company business management, Company acquisition/merger, Wal-Mart Stores Inc. -- Management, Wal-Mart Stores Inc. -- Customer relations, Wal-Mart Stores Inc. -- Mergers, acquisitions and divestments
Abstract

I'm a big believer in attempting to learn from the experiences of others, especially when they're way smarter and savvier than I am. It's no doubt safe to assume that […]

Published
2006

17. Clinic concept undergoes testing

Author

Troy, Mike

Subjects
Wal-Mart Stores Inc. -- Customer relations, Wal-Mart Stores Inc. -- Management, Clinics -- Management, Discount stores -- Customer relations, Discount stores -- Management, Company business management, Business, Pharmaceuticals and cosmetics industries, Retail industry
Abstract

The concept of providing non-urgent health care in a retail setting is an idea that is here to stay, and Wal-Mart is in the process of determining which approach will [...]

Published
2005

18. Playing fair: suppliers shed a new light on Wal-Mart

Author

Rivkin, Jill

Subjects
Discount stores -- Management, Discount stores -- Customer relations, Company business management, Wal-Mart Stores Inc. -- Management, Wal-Mart Stores Inc. -- Customer relations
Abstract

Often the biggest kid on the playground is perceived to be the bully. The situation is similar in our industry and the retail world, with Wal-Mart wearing the badge. When […]

Published
2005

19. Suppliers are local, national, global--and critical

Subjects
Wal-Mart Germany GmbH und Company KG -- Management, Wal-Mart Germany GmbH und Company KG -- Customer relations, Discount stores -- Management, Discount stores -- Customer relations, Company business management, Business, Retail industry
Abstract

WUPPERTAL, Germany -- Wal-Mart Germany is building relationships with its suppliers the likes of which have never before been seen in Germany. Indeed, so successful has this effort been that [...]

Published
2004

20. At Sam's Club the customer is different

Subjects
Wal-Mart Stores Inc. Sam's Club -- Customer relations, Wal-Mart Stores Inc. Sam's Club -- Management, Wal-Mart Stores Inc. -- Customer relations, Wal-Mart Stores Inc. -- Management, Pharmaceutical industry -- Customer relations, Pharmaceutical industry -- Management, Discount stores -- Customer relations, Discount stores -- Management, Customer satisfaction, Company business management, Business, Pharmaceuticals and cosmetics industries, Retail industry
Abstract

INDIANAPOLIS -- Although Wal-Mart Stores Inc. pharmacy customers share a number of traits, differences exist between the customer who takes her prescription to one of the retailer's discount store pharmacies [...]

Published
2004

21. 'Establishing that connection with customers is key'

Subjects
Wal-Mart Stores Inc. Sam's Club -- Management, Wal-Mart Stores Inc. Sam's Club -- Customer relations, Wal-Mart Stores Inc. -- Management, Wal-Mart Stores Inc. -- Customer relations, Discount stores -- Management, Discount stores -- Customer relations, Company business management, Business, Pharmaceuticals and cosmetics industries, Retail industry
Abstract

BENTONVILLE, Ark. -- Communication is at the heart of Wal-Mart's ceaseless drive to reduce costs in every part of the supply chain from freight to packaging, says Todd Matherly, Sam's [...]

Published
2004

22. Caution! Floss ahead

Author

Warren, Michelle

Subjects
Wal-Mart Stores Inc. -- Management, Wal-Mart Stores Inc. -- Customer relations, Discount stores -- Management, Discount stores -- Customer relations, Company business management, Advertising, marketing and public relations, Business, Business, international
Abstract

After conducting consumer research, Wal-Mart Canada introduced new signs in its stores to facilitate easier navigation for the customers. This has not only enhanced the shopping experience for the customers but has also created a better image of the shopEs quality.

Published
2004

23. Wal-Mart's radio-tracked inventory hits static

Author

McWilliams, Gary

Subjects
Wal-Mart Stores Inc. -- Logistics, Wal-Mart Stores Inc. -- Information management, Wal-Mart Stores Inc. -- Distribution, Wal-Mart Stores Inc. -- Management, Wal-Mart Stores Inc. -- Customer relations, Discount stores -- Logistics, Discount stores -- Information management, Discount stores -- Distribution, Discount stores -- Management, Discount stores -- Customer relations, Radio frequency identification (RFID) -- Usage, Logistics -- Information management, Radio frequency identification, Company systems management, Company distribution practices, Company business management, News, opinion and commentary
Abstract

Wal-Mart is finding that its radio frequency identification distribution system is not as cost-efficient as hoped, and that suppliers are not happy with it.

Published
2007

24. Wal-Mart ripple effect strikes again: cutbacks weigh on supplier earnings

Author

Hudson, Kris

Subjects
Wal-Mart Stores Inc. -- Finance, Wal-Mart Stores Inc. -- Economic aspects, Wal-Mart Stores Inc. -- Customer relations, Wal-Mart Stores Inc. -- Management, Discount stores -- Finance, Discount stores -- Economic aspects, Discount stores -- Customer relations, Discount stores -- Management, Retail industry -- Company sales and earnings, Retail industry -- Customer relations, Company financing, Company business management, Company earnings/profit, News, opinion and commentary
Published
2006

25. ACNielsen forms business unit for loyalty marketing solutions

Subjects
Wal-Mart Stores Inc. Wal-Mart Stores USA -- Customer relations, Wal-Mart Stores Inc. Wal-Mart Stores USA -- Management, Wal-Mart Stores Inc. Wal-Mart Stores USA -- Contracts, ACNielsen Corp. (New York, New York) -- Organization formation, ACNielsen Corp. (New York, New York) -- Contracts, ACNielsen Corp. (New York, New York) -- Subsidiaries, divisions and units, Marketing research firms -- Contracts, Marketing research firms -- Subsidiaries, divisions and units, Marketing research firms -- Organization formation, Discount stores -- Customer relations, Discount stores -- Management, Discount stores -- Contracts, Company business management, Contract agreement, Business, Library and information science
Abstract

The selection of ACNielsen (New York), a subsidiary of VNU Business Media, as the provider of loyalty marketing solutions to Wal-Mart Stores Inc. is described. The formation of a separate unit of ACNielsen (New York) for this purpose is discussed.

Published
2006

26. Costco tightens policy on returning electronics

Author

Hudson, Kris

Subjects
Costco Wholesale Corp. -- Customer relations, Costco Wholesale Corp. -- Management, Returns (Retail trade) -- Laws, regulations and rules, Discount stores -- Customer relations, Discount stores -- Management, Company business management, Government regulation, News, opinion and commentary
Published
2007

27. The ultimate 'item merchant'

Author

Duff, Mike

Subjects
Costco Wholesale Corp. -- Management, Costco Wholesale Corp. -- Customer relations, Discount stores -- Management, Discount stores -- Customer relations, Company business management, Business, Retail industry
Abstract

Costco is a deceptive merchandiser. Not deceptive in tile devious sense, but in the sense that it sells members stuff they never expected to buy--and that's quite an accomplishment today [...]

Published
2005

28. Wal-Mart strikes back in California

Subjects
Wal-Mart Stores Inc. -- Customer relations, Wal-Mart Stores Inc. -- Advertising, Wal-Mart Stores Inc. -- Services, Wal-Mart Stores Inc. -- Management, Discount stores -- Customer relations, Discount stores -- Advertising, Discount stores -- Services, Discount stores -- Management, Company business management, Business, Pharmaceuticals and cosmetics industries, Retail industry
Abstract

Wal-Mart last Thursday delivered an open letter directly to the citizens of California via 15 area newspapers, reaffirming its commitment to consumer choice and rejecting negative charges from critics that [...]

Published
2004

29. Supplier development serves customers worldwide

Author

Hanh, Glenda

Subjects
Wal-Mart Stores Inc. -- Management, Wal-Mart Stores Inc. -- Customer relations, Customer service -- Management, Discount stores -- Management, Discount stores -- Customer relations, Customer service, Support services, Company business management, Business, Retail industry
Abstract

The customer is always No. 1. It's how we end every Wal-Mart cheer and it's the driving force behind our business. This commitment to customers begins with collaboration and the [...]

Published
2005

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