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Awareness and access to information on travel benefits may bear importance for tourist preference in selecting popular destination. Tourism businesses are continuously exploring to improve their competitive advantage and offering an effective method for assisting tourist in electing their preferred destinations. However, current studies are still at an emergent stage. This paper presents a tourists preferences dataset and introduces preference pattern mining (PPM) method as a solution framework for discovering tourist spots. Our PPM method finds and validates the most active tourist hot spots from tourist preferences dataset. The proposed framework facilitates an unbiased approach for optimal tourism destination management in tourism-friendly countries.

This study aims to explore the effect of tsunami risk perception and destination image on the intention of returning tourists. The data collection technique used purposive sampling which was distributed to 171 tourists who had visited Anyer Beach. Hypothesis testing was carried out using multiple linear regression through the SPSS 26 for windows program. The results showed that the perception of tsunami risk and the image of the destination in Anyer Beach had a negative effect on the intention to return to Anyer Beach. Although there is no direct influence of perception of tsunami risk on intention to revisit, this study found that the image of the destination was able to reduce the level of tourists' perception of tsunami risk, so that they were willing to revisit disaster-prone destinations.

Este trabajo ha sido distinguido como uno de los mejores Trabajos de Fin de Máster de Turismo en el X FÓRUM REDINTUR [Resumen] El artículo analiza los Sistemas de Gestión Integrado de Destino ante el actual escenario turístico. Se estudia acerca de sus funcionalidades e implicaciones y se realiza una propuesta de conceptualización desde una perspectiva sistémica que se constata mediante una encuesta a los destinos adheridos a la Red DTI-Comunitat Valenciana. Los resultados ponen de manifiesto la necesidad de contar con este tipo de herramienta para una mejora en el proceso de gobernanza turística. Sin embargo, su implementación tiene numerosos impedimentos que imposibilitan, por el momento, su pleno desarrollo. Por este motivo, se sintetizan cuatro recomendaciones generales y sus principales líneas de acción para así fomentar el desarrollo de este tipo de herramienta de gestión. [Abstract] The article examines the functionalities and implications of Integrated Destination Management Systems in the tourism sector today, and proposes a systemic conceptualisation of the tool based on its use in relation to the Smart Destinations Network in Valencia. The results of the study show the importance of management tools of this kind in ensuring successful governance of the tourism sector, while highlighting a series of obstacles which make full implementation of such systems impractical for now. The article concludes with four general recommendations and the main lines of action of each for the promotion and development of management tools of this kind.

Strengthening Tourism Awareness Group in Rural Areas through Tourism Destination Management Training. Tourism is a strategic sector that makes a very important contribution. Tourism villages / rural areas are one of the most developed tours. A tourist village is one way for the welfare of the village community. Tourism is expected to be managed by the community itself and of course, the results can be enjoyed by local communities. The City of Salatiga Tourism Office collaborates with the Satya Wacana Christian University Tourism Destination Study Program to hold governance training for the Salatiga community in priority rural tourism development areas. The community needs to be equipped with sufficient destination management so that they are able to manage and develop destinations in their respective regions. Therefore, this community service activity is carried out in the hope that it can facilitate local people to have knowledge about tourism management. The success of this training activity will be perfect if it is accompanied by direct mentoring activities when the community starts planning tourism.

Marketing and/or destination management organisations (DMO’s) must manage crises that affect a tourist destination. Recent studies suggest that, iafterthe Covid-19 crisis, demand for responsible to...

The importance of fishing tourism for destinations is often analysed through the expenditure levels of tourists, with image, satisfaction and loyalty being under-researched areas. This article empi...

Destination managers frequently describe strategies, plans, or projects in destinations as part of an overall commitment to sustainable development or sustainability in the destination. The meaning...

Following the precedent set by the Tourism Observatory (TO) run by the European Commission-DG GROW a few years ago, several initiatives have taken place to design and manage tourism observatories at both the transnational and local level. However, these initiatives do not yet seem able to provide adequate operational responses to the challenges that the Commission launched with the original TO. While the opportunities offered by the Web 2.0 still do not seem to have been sufficiently taken advantage of, such initiatives also have not yet developed suitable methodologies to operationally include the tourism industry in the studies and monitoring performed by the TOs. This work presents the lesion learnt from the ShapeTourism prototype including two different tools: an observatory with official and unofficial indicators, and a simulation tool to predict different scenarios and different sustainability levels, designed specifically to overcome the aforementioned limits. The prototype was tested in 2017 on the entire eligible area of ​​the 2014-2020 MED Programme covering 52 regions. The potentialities of this tool are shown through the creation on indicators, benchmarking and applications.

This study investigates tourist attitudes to local food on destination choice, travel motivation, satisfaction and perceived object-related and existential authenticity. Additionally, the mediating effects of authenticity on these relationships is also examined. A quantitative survey (n = 368) by questionnaire was conducted. Data was analysed using factor analysis and Structural Equation Modelling (SEM) to show that tourist attitudes to local food influence destination choice, satisfaction and perceptions of object-related and existential authenticity. Furthermore, it was found that existential authenticity, rather than object-related authenticity had a greater impact on the relationships between tourist attitudes to local food and destination choice, travel motivation and satisfaction. A clear and influential relationship between tourists’ attitudes to local food and travel behaviour was found. Tourists want an existential authentic local food experience where they can be actively involved. Destinations should emphasise unique regional specialities and highlight the experiential value of local food.

Tourist destinations generally offer a variety of attractions that local authorities or destination management organizations (DMOs) may incorporate into their promotional activities. This diversity of available assets has different stakeholder groups having to decide what the destination actually stands for. The present study connects existing frameworks about evolutionary dynamics and place marketing and applies them to multifaceted destinations to provide fresh insights into how these can be managed. It extends the discussion by taking the city of Cartagena de Indias, Colombia, as an in-depth case study to illustrate how multiple assets as well as multiple place identities can impact the management of a given destination. The main data source consisted of semi-structured interviews which were used to explore the (typologies of) attractions that best represent the destination and how these should be promoted according to the local institutional stakeholders. The results show that being a multifaceted destination poses significant challenges to the definition of tourism marketing strategies, even if most stakeholders agree that a shift from the traditional, beach-related elements towards more (intangible) cultural resources is necessary. The paper concludes by drawing some theoretical implications as well as practical recommendations for multiple asset destinations.

Destination Management Organizations (DMOs) have been taking advantage of technologies in order to manage destinations in a more successful way. Previous research on tourism destination online plat...

In 2016, the organizational management of tourism in Hungary has changed, the basis of which was defined in the CLVI. Tourism Development Act of 2016. The law puts the focus of tourism development on the tourist areas, which aims to make the destinations able to renew their competitive travel offers in the short term for both foreign and domestic guests who are looking for experiences or have higher specific spending. One of the five priority tourism development areas named by the Government until September 2017 is the Sopron-Fertő destination. Based on the 122 completed questionnaires, it can be stated that five towns (Sopron, Bük, Hegykő, Fertőd and Nagycenk) in the Sopron-Fertő priority tourism development area are known among households participating in domestic tourism.

Purpose – The purpose of the paper is to analyse the importance of users’ perceptions and satisfaction as an indicator for future investment and management of beaches in a sustainable way. In the paper, the case study of Karpinjan beach (Novigrad) is presented. Design/Methodology/Approach – For the research, a questionnaire for beach users was developed. The field research was carried out in 2017 among beach users (tourists, visitors and residents) before the investment and again in 2018 after the investment and implementation of the Green Beach Model, within the framework of the MITOMED+ project. In 2017, 23 different elements/aspects were evaluated, and in 2018 several additional elements were added for evaluation regarding content and conditions of the beach. 245 surveys were collected on Karpinjan beach in 2017, and in 2018 additional 302. In total, 547 beach users were interviewed on Karpinjan beach. Findings – The beach users were most satisfied with the beach comfort, beautiful scenery and beach cleanliness in both years. The usefulness of specific elements, as future indicators for sustainable beach management, is discussed in the paper. Originality of the research – The developed survey and findings can help future beach managers and local destinations as a tool for sustainable destination management.

PurposeDespite indicators being regarded as ideal tools to help achieve sustainability in tourism, their application within Ireland remains under researched. Therefore, the purpose of this paper is to advance the knowledge base in the hospitality and tourism field by presenting baseline research from the first application of all 43 of the indicators that make up the European tourism indicator system (ETIS) in county Clare, Ireland.Design/methodology/approachThis study used the pre-existing visitor, enterprise and resident surveys that accompany the ETIS indicator system in a number of honey pot destinations within county Clare. This approach was complemented further through desk research to gather the necessary data on all 43 core indicators of the ETIS.FindingsWhile the application of the ETIS in county Clare constitutes a significant advancement towards evidence informed planning for tourism. There does exist a number of information gaps relating to specific core indicators of the ETIS. Which, if not monitored and benchmarked over time, could have serious ramifications for the future sustainability of tourism in Ireland.Originality/valueThis paper not only discuss the findings from the application of all 43 core indicators of the ETIS in one specific destination but also develops new knowledge on the use of tourism indicators and the move towards evidence informed planning for tourism. Furthermore, this study contributes significantly to the theoretical development of our field, as the ETIS has not been applied in its entirety throughout Europe.

Generasi Pesona Indonesia (GenPI) is a community that was inaugurated by the Ministry of Tourism of the Republic of Indonesia in 2016 as an effort in the promotion and development of Indonesian tourism through a digital platform. GenPI is spread in various regions in Indonesia, one of which is in Jogjakarta. This study aims to find out the creativity of the GenPI Yogyakarta in promoting tourism destination, especially the Digital Destinations of “Pasar Ngingrong”, Gunungkidul, Yogyakarta. The method used in this study is a qualitative method with a case study. The results showed that creativity GenPI Jogja in promoting the Digital Destinations of “Pasar Ngingrong” was carried out using social media through the four stages of the promotion, which starts from the process of determining the content, content retrieval, content editing and uploading to social media. GenPI's promotional creativity has succeeded in increasing the number of tourists, helping to advance the digital destination of “Pasar Ngingrong” and providing various positive impacts for digital destination management, Government, and local communities. Keywords: GenPI, Promotion, Digital Destinations, Pasar Ngingrong

The aim of this paper is to review the existing literature regarding Destination Management Organizations (DMO) and the various stakeholders that the destination consists of. The paper covers the preliminary stage of the whole research which will cover existing theories such as business ecosystem and stakeholder theories and it will also suggest for future research a systemic approach towards destinations in order to improve their effectiveness and efficiency. Finally, it will examine the various methodological tools such as benchmarking and EFQM that exist and can be used in order to research the topic. The aim is to identify the need for future research to develop an optimal model of effective DMO.

DMOs increasingly find themselves managing complex socio-technological systems. They face ‘wicked problems’ at the point where humans and technological systems intersect. Such problems require the remit of DMOs to grow from its current status of meta-management into the new concept of meta-design. Whereas meta-management relies on strategic planning and a predictable future, meta-design takes into account unpredictable dynamics of destinations as experience production systems. The term meta-design implies designing design; it targets those structures and processes in destinations that facilitate the co-production of tourism experiences. Based on a survey in Germany and Montenegro this paper investigates whether, and to what degree, DMOs practice meta-design, what factors characterise their meta-design and what circumstances drive them to take on the task of meta-design. Results show that only a small number of DMOs in both countries practice meta-design. The DMOs who adhere most closely to such a role operate at a superordinate geographical level. Digitalisation and user-centeredness are important features of meta-design; however, DMOs realise both of these features to different degrees. Contact with service providers along with available networking resources influence DMOs to practice meta-design. Differences exist between Montenegro and Germany due to their markets and normative settings. In discussing these results, some practical recommendations and further fields of research have been formulated.

This study explores how Chinese destination management organizations (DMOs) employ global social media posts to promote their destinations to international travelers and to understand the effects o...

The Bieszczady mountains are one of the ranges of the Polish Carpathians. Their natural and cultural amenities attract thousands of Polish and international tourists each year. Despite many protected zones existing in this area (e.g. Bieszczadzki National Park, UNESCO Biosphere Reserve and Nature 2000 areas), the Bieszczady mountains face various environmental and social problems which have arisen from their dynamic but often chaotic tourism development. The lack of a common vision of long-term tourism development (on communal and regional levels) is one of the main challenging issues which public and private bodies are confronted with. The paper presents the results of the implementation of an innovative approach, i.e. the St. Gallen Model for Destination Management (SGDM), in selected Bieszczady communes. This method offers a clear advantage for key destination actors by allowing them to enter a process of holistic destination management. The article is the first attempt at SGDM application in Poland.

The purpose of this paper is to analyse, on the basis of information gathered from 3,048 questionnaires, the factors which determine the daily expenditure in the destination of tourists in 14 emerg...

PurposeThis study aims to recommend initiatives that can be adopted to overcome overtourism in host destinations of mega sport events.Design/methodology/approachThis study adopts a qualitative research design that involves 20 semi-structured interviews with key informant stakeholders of the London 2012 Olympic Games. An exploratory case study approach was used to investigate strategies used to leverage tourism benefits in host destinations, and the authors used thematic analysis to present strategies to overcome overtourism in host cities.FindingsThis study emphasises the need for spreading tourists beyond the host city as a main strategy. To do so, three initiatives are recommended: spreading domestic tourism outside the host city, showcasing destination beyond the host city and promoting regional collaboration.Practical implicationsThis research provides tourism practitioners and destination management organisations in host destinations of mega sport events with an advanced strategic insights to capitalise on mega sport events. The authors suggest considering the events as athemethrough an event planning process to overcome potential overtourism in unique host cities.Originality/valueAs overtourism has an impact on visited destinations, this study argues that overtourism can be generated by mega sport events. This paper offers an extended insight into overcoming overtourism by implementing strategic event tourism, leveraging initiatives that can be extended in use to reach geographic areas beyond host cities of mega sport events.

The survey includes a study of destination planning and development at a local level through micro-regionalization. The subject of this work is the study, analysis and definition of opportunities for sustainable tourism development at a local level as a model that can be multiplied to be used in other developing tourist destinations. The objective of the study is the sustainable development of tourism in the municipality of Botevgrad and its positioning as an attractive tourist destination. To achieve the research goal, a set of general and private methods corresponding to the interdisciplinary and heterogeneous nature of the study are used: methods of analysis and synthesis, cameral method, cartographic method, geographic methods of research: spatial analysis of the resource potential, localization of the surveyed sites. An approach of studies and systematization of information on literary sources and planning documents has also been used; collecting, processing, systematizing and interpreting statistical data and documents; critical analysis method and expert assessment; comparative analysis method; scientific analysis and synthesis; field observation. The main conclusions point the opportunities for destination management at a local level through micro-regionalisation as a successful model for sustainable tourism.

Small-scale events represent an important asset for the development of tourist destinations. As local stakeholders play a major role in conceptualizing and developing small-scale events, this study...

Cultural tourism is a significant element of tourism for many destinations; nevertheless, relatively little is known about the contributing factors that form the overall cultural travel experience....

Destination image (DI) has an important role in destination choice. DI is considered as one of the main factors in destination competitiveness. The main aim of this study was to explore the projected image of Portugal as a tourism destination. The projected image was obtained through an analysis of the pictures of the official page of destination management organization of Portugal on Instagram (@visitportugal). The research used a sample of 1,306 photos. Samples included photographic and textual data. Visual content analysis and content analysis were adopted to analysis data. Appling content analysis for images refers to break a picture into a number of categories. The results showed that the projected destination images of Portugal were dominated by attributes related to natural attractions. In addition, the geographical distribution of the DMO photos showed that 880 photos (67%) of all 1,306 DMO photos were associated with nine destinations. Food/drink category was the most engaging image for followers. Additionally, the findings indicated that the most common applied hashtags for describing Portugal as a tourism destination and inspire travelers to visit were related to nature-based activities (e.g., nature, river, beach, ocean, sea).

The paper explores the nature of integrated management placing attention on the role of coopetition in the destination management. Integrated management is a type of governance based on interorgani...

Nepal with diverse geographical landscapes, rivers, mountains and alluring religious and cultural sites, has been declared as top first destination amongst various global destinations. Standardized destination management efforts with designated entities has not gone satisfactorily as expected, resulting poor inbound tourism in Nepal. This article will go around the various initiatives taken for the destination management from both government and non-government level and their implications for successful ecotourism practices in Nepalese perspective. Ideal destination management is all about providing convincing safety and security, logistics, entertainment, health and sanitation and much other to the tourists.

Ageing and dementia are major societal challenges affecting many countries, with around 46.8 million people worldwide estimated to be living with dementia. These estimates suggest that the worldwide population of people living with dementia will double every 20 years to reach 131.5 million by 2050. Recognition that dementia is a significant challenge for the travel and tourism sector is starting to develop. This paper contributes to this emerging agenda on ageing and dementia focusing on the accessibility needs of this group through a two-stage research study that demonstrates the practical needs and leadership challenges this poses for the tourism sector. Using the UK as an exemplar of dementia-readiness, the study examines Destination Management Organisation (DMO) website provision of advice for people with dementia and their carers. It then reports the findings of a survey DMO managers attitudes towards creating dementia-friendly destinations.

The Huashan Rock Art site is a cultural tourism site of considerable importance in the development of domestic tourism focusing on heritage and history. As a previously peripheral part of Chinese society, Huashan has a significant role in explaining to Chinese people the extent and complexity of their history. Yet development of the research site has been hampered by the lack of tourism infrastructure (e.g. managerial capacity, accommodation, transportation, integrated services and so forth) and the private sector is not well-positioned to make up for the shortfall. The situation compares unfavourably with other destinations in neighbouring provinces. Under these circumstances, a program of qualitative research was launched using in-depth personal interviews to investigate the means by which Huashan Rock Art site is being presented and promoted currently and how can that presentation lead to an emotional and ideological response. It was found that there is some interaction between the type and nature of presentation and the success of the site in terms of destination management and this interaction is explored.

International audience; During the last years, tourism studies witnessed an accelerated interest for inquiring stakeholder collaboration by means of Social Network Analysis. However, following a systematic literature review, we identified that little attention has been paid to the different types of relationships that compose a destination's network and especially regarding how these types of relationships interact between themselves. The aim of the current study is to adopt a multilayer network approach in order to decompose stakeholder networks from destinations and analyse the structure of distinct collaboration layers built around different tourism activities, as well as the interdependencies between them. The background of analysis consists of two Romanian case studies, one representative for emerging destinations (Bran) and the other for stagnating ones (Vatra Dornei). Methodologically, Social Network Analysis and nonparametric statistical analysis have been employed in order to uncover general and in-depth aspects of stakeholder collaboration. The main findings point out notable differences in size and structure between the collaboration layers generated by each activity, as well as the fact that particular collaboration layers are significantly interdependent. It has been demonstrated, inter alia, that stakeholders who collaborate for products creation will also collaborate for exchange of knowledge, while those who collaborate for designing policies and strategies will also collaborate for accessing funds and developing common projects. The study has implications for theory building and for destination management, pointing out towards the types of relationships that reinforce each other, and that could maximise collaboration's benefits in destinations, if managed properly.

Cruise tourism is an important and growing source of visitors to destinations. To expand our knowledge of this phenomenon, this study incorporates three new drivers into the analysis of the expenditure patterns of cruise passengers at destinations, namely, spatial intra-destination behavior (single node, multiple node, or hinterland), onshore visit choice (independent or guided), and cruise category (standard, premium, luxury, or exclusive). The study uses quantile regression to unearth the intricacies of the proposed relationships and a dataset that combines GPS tracking technologies and traditional surveys. Results suggest that the mobility pattern, onshore visit choice, and time spent at a destination of cruise visitors have significant effects on their expenditures. However, these effects vary along with the level of expenditure, whereas cruise category does not exert a clear effect on expenditure. The implications for destination management organizations are also discussed. Research carried out within the project “Analysis of planning processes applied to smart cities and smart tourism destinations. Balance and methodological proposal for tourist spaces: Smart Tourism Planning” (CSO2017-82592-R) under the Spanish National R&D&I Plan funded by the Ministry of Economy, Industry and Competitiveness/[UAFPU2016-014].

United Kingdom | Tom Buncle is the Managing Director of Yellow Railroad Ltd., a consultancy which helps destinations improve their competitiveness through branding, marketing, destination management planning, and crisis recovery. Prior to establishing his own consultancy, Tom was Chief Executive of Visit Scotland. He is an Honorary Professor at Edinburgh’s Heriot Watt University and lectures at conferences worldwide on destination branding, crisis recovery, and global travel trends. Tom authored the definitive Handbook on Tourism Destination Branding (2009, UNWTO & ETC).

This conceptual paper develops and justifies a pro-active, design-driven approach to sustainable destination development. Using insights from design science, it helps explain the limited practical usability of concepts such as the Tourism Area Life Cycle, by noting that these often focus on an aggregated ‘topological’ level of destination design, while a focus on experiences and product development on a ‘typological’ and ‘morphological’ level is key to constitute change. The ‘Tourism Destination Design Roadmap’ is introduced, its potential to scrutinise ‘visitor flows’ is explored as well as ways in which it can contribute to developing desirable qualities in a destination, while minimising negative impacts. The paper concludes by highlighting its conceptual contribution and identifying directions for future research.

Sustainability in the tourism sector has become a principal goal for destination management and for the strengthening of the competitiveness and attractiveness of destinations (Bell & Morse, 2012). There is, however, no absolute scale of spatial analysis for sustainability. In this paper, we propose regions as a unit of analysis. Our empirical approach aims to assign regional variability to an already existing and commonly used national indicator, making it possible to achieve a good compromise between data availability and the need to have access to universally comparable data while embracing the value of scaling down the monitoring process to consider detail at a more local level. The advantage of such an approach is that it combines the rich set of information from existing indicators with the wide availability of quantitative regional indicators freely obtainable from official statistical sources, such as Eurostat or ESPON (European Spatial Planning European Network). Our paper develops an application using the Tourism & Travel Competitiveness Index framework as a starting point, creating regional sustainability indicators for the 281 NUTS-2 regions (territorial units for statistics) in Europe. The first contribution of this approach is the regionalisation of a national indicator that allows monitoring of not only the individual level of sustainability of a destination, but also its standing among every other European region. The second is the creation of a practical tool that is able to continuously monitor and benchmark the sustainable development of EU regions, thereby supporting stakeholders in their decision-making processes

This paper aims at developing and applying an indicators system for smart tourism destinations in order to better understand the current situation of a set of destinations which are developing smart tourism policies. The indicators were developed by adapting existing indicators in tourism destination management and smart cities literature, creating a new system based on a smart destination theoretical model that establishes three interrelated levels in which smart destinations are grounded: strategic-relational, instrumental and applied levels. Within these levels, nine different dimensions to be measured were identified. The indicators were constructed in collaboration with a public organisation (INVAT.TUR) devoted to providing technical assistance to smart destinations and were pre-tested, readjusted and then applied to a set of destinations of the Region of Valencia (Spain). Obtained findings reveal an uneven performance of destinations in the different dimensions of the three levels. A notable performance is observed in indicators for connectivity and online marketing, while more efforts need to be done in accessibility and sustainability initiatives. However, disparities are evident between different indicators and destinations. These results are discussed and framed within the relevant literature on smart destinations while providing information for destination managers and policy makers to adapt and replicate these indicators in their own territories. This paper is a first attempt to develop and apply indicators to measure smart destinations progress in literature and therefore constitutes an important precedent for future studies. Work supported by the Spanish National R&D&I Plan financed by the Ministry of Economy and Competitiveness under grant CSO2017-82592-R (“Analysis of planning processes applied to smart cities and tourist destinations. Balance and proposal of a new methodology: Smart Tourism Planning”).

Tourism is a wide, spirited, dynamic and growth-oriented industry. It has a great impact on strengthening a country's economy, creation of employment, development of the country etc. However, the tourism industry is facing many challenges such as lack of graphical tourists guides and maps, deficiency of digital information for tourism facilities, lack in understanding tourist behaviour, poor travel experience, destination management and many more. Moreover, the information regarding the movement and behaviour patterns of tourists plays a major role in widening the tourism industry. In this context, the Global Positioning System (GPS) and Geographic Information System (GIS) technologies help to better understand the spatial pattern and behaviour of tourists. The enhancement in such types of technologies related to tourist tracking has empowered more exact traveller social information than ever before. In this manuscript, a review and comparative analysis have been conducted on the movement patterns of tourists and their behaviour across various destinations.

Nowadays, following the increased interest and need for the issue of sustainability, tourist destinations are called upon to promote sustainable tourism development through the implementation of investments and initiatives. Despite the investments by the destinations, how are these perceived by tourists and residents? Based on this, this paper aims to assess the perception of sustainable investments in a coastal area located in Tuscany, through the administration of a questionnaire among 750 people, including both tourists and house owners. The study adopted statistical logit and probit models to detect the perception of sustainable initiatives in relation to beach satisfaction. Moreover, this research developed a model for understanding if there are substantial differences in perception between Italian and foreign beach users and at the same time between residents/house owners and tourists. The findings reveal that those who perceive investments in sustainability are more than satisfied with beach and facilities. The model shows that foreigners and residents/house owners perceive sustainable investments implemented in the destination more than tourists and Italian respondents. This research can provide support to local operators and policymakers in defining the destination image in relation to sustainability.

The tourism development sector in Indonesia is overgrowing . D uring the COVID-19 p andemic, it was the sector most affected economically. The COVID1-9 p andemic has changed the "normal" conditions in all life sectors, including tourism sector activities. The uncertainty over the end of the COVID-19 p andemic requires us to adapt to the n ew c onditions, the n ew p rerequisites (social and physical distancing), and the n ew o rder (physical, social, and health) preparing the n ew n ormal o rder p rotocol. The recovery of tourism sector activities must be aware of the emergence of new clusters in tourist destinations . The purpose of the discussion in this paper is to produce a n ew n ormal o rder p rotocol after the COVID-19 p andemic for the development of sustainable community-based rural tourism destinations. The efforts that prepare are the n ew n ormal o rder after COVID-19, by taking into account: (1) Mitigation of tourism "disasters" due to COVID-19; prevent new clusters in tourist villages/villages (2) Compilation of health protocols for tourist destinations during the COVID-19 p andemic e ra; (3) Strengthening information on destination environmental health; (4) Strengthening the Destination Management Organization (DMO) especially for the management of the COVID-19 t ourism v illage p rotocol; and (5) Increasing stakeholder participation towards a n ew n ormal o rder. DOI: https://doi.org/10.26905/abdimas.v5i3.4803

The paper discusses the impact of the COVID-19 pandemic on rural tourism in Czechia. It points out that the catastrophic scenarios of the decline in tourism mainly concern urban destinations focuse...

This article describes key concepts, framework elements, advantages, and difficulties of building competitive and sustainable tourism destinations. Tourism destination management is an increasingly competitive and complex business involving the coordination of economic, social and geographic elements within a designated tourist area. The metropolitan areas as well as small and medium-sized cities, to redefine its development model stake on the rejuvenation of the tourism and culture in order to attract visitors and tourists.

We are facing a most unexpected situation in the travel & tourism industry. In this research, we want to check from an empirical perspective, the suitability and perspectives of different policies implemented among different governments, private companies, and stakeholders, who are thinking about useful policies to strengthen destinations. Countries all over the world have adopted a wide range of economic and social measures to respond to the crisis, in many cases supported by international and regional institutions. A closer look at some concrete measures adopted across the top-3-European-destinations, Spain, Italy, and France, (World Tourism Organization, 2020), will demonstrate the achieved effectiveness, and the suitability to be implemented and replicated in more territories.

Popular culture tourism destinations are made up of constructed realities transforming local communities into fictional servicescapes. The purpose of this study is to demonstrate how the unpacking of a key concept (servicescape), applied to destination management, can support the transition to sustainable destination development in the face of popular culture tourism. The aim is to unpack the servicescape concept by exploring how it is constructed focusing on Twilight Saga representations and production processes at four destinations. The data consists of photographs and video clips of the servicescapes and interviews with key stakeholders. The findings support previous servicescape research dimensions and elements but also identify critical areas of power, control, and conflict when introducing a process approach to the servicescape concept. The study provides insights into the complex exchanges that take place in the development of servicescapes at popular culture tourism destinations. The study thereby contributes to an elaborated and holistic servicescape model, stressing the importance of strategic design and local stakeholders&rsquo, early involvement in the preproduction of popular culture tourism phenomena.

Tourism is recognized as a significant industry worldwide, a key sector and source of development and income in several countries. The article focuses on quality management in tourist destinations in the Czech Republic. The overall objective of the present study is to uncover the evaluation of destination management by tourist organisations. Hence, the importance of destination management for each organisation based on the model of excellence EFQM (European Foundation for Quality Management) is evaluated. Moreover, the article highlights and assesses the difference between organisations which possess a certificate of quality and those which do not. Furthermore, the findings of the research, the data for which were collected from respondents at tourism organisations in the Czech Republic, can be used for assessing the competitiveness of destinations and for recommendations for sustainable development in the future. info:eu-repo/semantics/openAccess

Length-of-stay (LOS) is a key parameter in destination management that determines the number of guest nights relative to arrival numbers, with concomitant repercussions for revenue generation and o...

Purpose – The competitiveness of tourist destinations is consistently attracting the attention of the scientific community. How can they strengthen their position on the tourist market? This is a very tough question for all tourist destinations. The goal of this research is to determine the critical competitiveness points of Montenegro as a tourist destination based on experts' assessments. Design – The determinants of the competitiveness of tourist destinations have been examined, based on the example of Montenegro. Actual available data about Montenegrin tourist competitiveness, the most significant models of tourist-destination competitiveness, and the applied methodology have been presented. Additionally, the research results are presented, instructions and recommendations are given and the limitations of the research are defined. Methodology – An interview-based method was used for this study, and the gathered data was processed by statistical methods: descriptive statistics; correlation; standard multiple regression; factorial analysis, and ANOVA and T-tests. Approach – A well-known model of tourist-destination competitiveness constructed by the authors Ritchie and Crouch has been used as a basis for this survey. Findings – The results obtained state that the experts' assessments do not deviate from the TCI results for Montenegro, and that the critical point of competitiveness for Montenegro is destination management, while destination planning, development and policy are closely connected to this factor. Originality of research – This is the first time that the competitiveness factors of Montenegro have been assessed in this manner, and there are almost no papers that consider this topic, which makes this study a significant contribution. The paper also represents an excellent basis for future in-depth research, as explained in the recommendations.

This paper considers whether an inductive, collaborative information and communication technology-based approach to learning promotional language may help non-native English speakers produc...

This paper analyzes the efficiency of federal government funding for destination competitiveness and the relationship among destination competitiveness enhancement and local development. Destination competitiveness models provide the theoretical background. The research is exploratory and descriptive. We mapped the investments from Brazilian Ministry of Tourism in 65 destinations. Destination Competitiveness was measured with information from the Brazilian Competitiveness Model. Data were analyzed with data envelopment analysis and multiple regression analysis. Study findings demonstrate that competitiveness enhancement does not depend on the amount of funding, but on its strategic application according to destination development stage. Besides, competitiveness dimensions Marketing, Monitoring, and Cooperation are major drivers for local development. Resumen Este artículo analiza la eficiencia del financiamiento público federal para la competitividad de destinos turísticos y la relación competitividad y desarrollo local. Los modelos de competitividad de destinos turísticos proporcionan el marco teórico. La investigación es exploratoria y descriptiva. Se identificaron las inversiones del Ministerio de Turismo en 65 destinos brasileños. La competitividad de los destinos fue medida con informaciones del Modelo Brasileño de Competitividad. Los datos fueron analizados con análisis envolvente de datos y análisis de regresión múltiple. Los resultados del estudio demuestran que el aumento de la competitividad no depende del monto de la financiación, sino de su aplicación estratégica de acuerdo con la etapa de desarrollo del destino. Además, las dimensiones de competitividad marketing, monitoreo y cooperación se mostraron como los principales impulsores del desarrollo. Resumo Este artigo analisa a eficiência do financiamento público federal para a competitividade de destinos turísticos e a relação desta última com o desenvolvimento local. Modelos de competitividade de destinos turísticos fornecem o arcabouço teórico. A pesquisa é exploratória e descritiva. Foram mapeados os investimentos do Ministério do Turismo em 65 destinos brasileiros. A competitividade dos destinos foi medida com informações do Modelo Brasileiro de Competitividade. Os dados foram analisados com análise envoltória de dados (DEA) e análise de regressão múltipla. Os resultados do estudo demonstram que o aumento da competitividade não depende do montante do financiamento, mas da sua aplicação estratégica de acordo com o estágio de desenvolvimento do destino. Além disso, as dimensões de competitividade: marketing, monitoramento e cooperação se mostraram como as principais impulsionadoras do desenvolvimento.