1. Formative evaluation of an emergency department clinical decision support system for agitation symptoms: a study protocol.
- Author
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Wong AH, Nath B, Shah D, Kumar A, Brinker M, Faustino IV, Boyce M, Dziura JD, Heckmann R, Yonkers KA, Bernstein SL, Adapa K, Taylor RA, Ovchinnikova P, McCall T, and Melnick ER
- Subjects
- Adult, Humans, Research Design, Informed Consent, Emergency Service, Hospital, Randomized Controlled Trials as Topic, Decision Support Systems, Clinical
- Abstract
Introduction: The burden of mental health-related visits to emergency departments (EDs) is growing, and agitation episodes are prevalent with such visits. Best practice guidance from experts recommends early assessment of at-risk populations and pre-emptive intervention using de-escalation techniques to prevent agitation. Time pressure, fluctuating work demands, and other systems-related factors pose challenges to efficient decision-making and adoption of best practice recommendations during an unfolding behavioural crisis. As such, we propose to design, develop and evaluate a computerised clinical decision support (CDS) system, Early Detection and Treatment to Reduce Events with Agitation Tool (ED-TREAT). We aim to identify patients at risk of agitation and guide ED clinicians through appropriate risk assessment and timely interventions to prevent agitation with a goal of minimising restraint use and improving patient experience and outcomes., Methods and Analysis: This study describes the formative evaluation of the health record embedded CDS tool. Under aim 1, the study will collect qualitative data to design and develop ED-TREAT using a contextual design approach and an iterative user-centred design process. Participants will include potential CDS users, that is, ED physicians, nurses, technicians, as well as patients with lived experience of restraint use for behavioural crisis management during an ED visit. We will use purposive sampling to ensure the full spectrum of perspectives until we reach thematic saturation. Next, under aim 2, the study will conduct a pilot, randomised controlled trial of ED-TREAT at two adult ED sites in a regional health system in the Northeast USA to evaluate the feasibility, fidelity and bedside acceptability of ED-TREAT. We aim to recruit a total of at least 26 eligible subjects under the pilot trial., Ethics and Dissemination: Ethical approval by the Yale University Human Investigation Committee was obtained in 2021 (HIC# 2000030893 and 2000030906). All participants will provide informed verbal consent prior to being enrolled in the study. Results will be disseminated through publications in open-access, peer-reviewed journals, via scientific presentations or through direct email notifications., Trial Registration Number: NCT04959279; Pre-results., Competing Interests: Competing interests: AHW reported receiving grants from National Institute of Health outside the conduct of the study. ERM reported receiving grants and contracts from the National Institute of Health, Agency for Healthcare Research and Quality, American Medical Association, and Centers for Medicare & Medicaid Services outside of this study. TM reported receiving grants from the National Institute of Health, Agency for Healthcare Research and Quality, and Google outside of this study. TM is a member of the Clinical Diversity Advisory Board at Woebot Health and Advisory Board at RACE Space. RH reported receiving salary support from the Centers for Medicare & Medicaid Services to develop, implement, and maintain clinical performance outcome measures that are publicly reported, in addition to receiving research support from the US Food and Drug Administration, Centers for Disease Control and Prevention, National Institute of Health, Connecticut Department of Public Health, and from the Community Health Network of Connecticut for her work as a medical consultant. All other authors declare no competing interests., (© Author(s) (or their employer(s)) 2024. Re-use permitted under CC BY-NC. No commercial re-use. See rights and permissions. Published by BMJ.)
- Published
- 2024
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