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While the kiosk industry's expansion offers more choices to potential technology users, the growth of product offerings now requires users to consider a wider swath of options before deciding on what solutions to invest in. [ABSTRACT FROM AUTHOR]

Card payments have pushed revenue well beyond what the coin, ticket and token games delivered at Zero Gravity Adventure Park. New owner Ed Golebiowski also expanded the arcade games added laser tag and a school fundraising offering. [ABSTRACT FROM AUTHOR]

Technology has delivered the ability to adapt automation to a greater variety of situations, a phenomenon panelists at the Self-Service Innovation Summit referred to as 'situationalization' at the Self-Service Innovation Summit. [ABSTRACT FROM AUTHOR]

A panel of self-service equipment providers covering a range of applications offered their takes on how they're meeting customer demands for expanding cashless payment options. [ABSTRACT FROM AUTHOR]

100% foolproof may not be possible, but convenience services operators continuously find new ways to improve their services and operations with technology. [ABSTRACT FROM AUTHOR]

Technology continued to hold Kiosk Marketplace readers' interest in 2023, as evidenced by the 10 best-read stories of the year, with technology players upping their game with new innovations at industry trade shows. [ABSTRACT FROM AUTHOR]

Improved technology creates new opportunities to meet customer expectations for micro markets, vending and more. A panel explores how during the Self-Service Innovation Summit in Miami. [ABSTRACT FROM AUTHOR]

Attendees at last week's Self-Service Innovation Summit got an inside view of Burger King's digital partnership with HMSHost, its airport foodservice partner. [ABSTRACT FROM AUTHOR]

Attendees at the Self-Service Innovation Summit stayed busy between education sessions by visiting the exhibit area where vendors presented advances in self-service technology. [ABSTRACT FROM AUTHOR]

The winners will be honored during an awards presentation at 5 p.m. EST on Dec. 5., when the Summit honors the most innovative solutions for kiosks, vending and facilities for adapting to the new normalcy of COVID-19 and its aftermath. [ABSTRACT FROM AUTHOR]

Attendees at the Self-Service Innovation Summit next month in Miami will get an inside view of how the global technology player maintains its service delivery standards during a keynote presentation, "User Experience Determines Success: How to Achieve it with AI and a Trusted Partner." [ABSTRACT FROM AUTHOR]

Clear recently acquired Sora ID as part of its plan to expand beyond airport check-in to simplify identity verification in financial services and other industries. [ABSTRACT FROM AUTHOR]

Data from in-store retail media enable brands and retailers to better engage with customers and create more personalized promotions. [ABSTRACT FROM AUTHOR]

Mike Abecassis, owner of GameTime and General Vending, will deliver the opening keynote at the Self-Service Innovation Summit at the Loews Coral Gables on Dec. 4. [ABSTRACT FROM AUTHOR]

A session on finding tech-savvy associates and empowering them to use technology drew a large audience at last week's groceryshop show at Mandalay Bay in Las Vegas. [ABSTRACT FROM AUTHOR]

The technology displayed at groceryshop covered many aspects of grocery retailing — from omnichannel integration to in-store promotions to inventory management to visual merchandising to supply chain management — much including self service applications. [ABSTRACT FROM AUTHOR]

Far sighted food and beverage establishments are cashing in on improved game machine technology, the popularity of social entertainment and the emergence of digital out of home marketing. [ABSTRACT FROM AUTHOR]

Shield T3 leveraged vending technology to allow college communities to order tests using their electronic health accounts and access COVID test kits at unattended locations. [ABSTRACT FROM AUTHOR]

A survey quantified consumers' preference for self service over in-person purchases, but it also revealed concerns about declining personalization caused by automation. [ABSTRACT FROM AUTHOR]

The sheriff claims his office acted appropriately in seizing cash from the machine and returning it to the victim of a ransomware scam. BItcoin Depot claims legal procedure was not followed. [ABSTRACT FROM AUTHOR]

As technology improves and new retail locations emerge, so do opportunities for convenience retail services in environments that have not traditionally offered them. [ABSTRACT FROM AUTHOR]

Ben Kaplan of PLNT Burger and Ken Sutton of Yobe Inc. are working on a voice solution that will allow guests to speak their order at a kiosk and pick it up in a manner of minutes. [ABSTRACT FROM AUTHOR]

Following the pandemic, Ben Kaplan has looked to technology to restore personalization to unattended transactions, leading him to an AI-enabled voice order solution. [ABSTRACT FROM AUTHOR]

Mark Stutzman, chief technology officer of AREA15 in Las Vegas, will speak on 'Leveraging Data to Improve the Customer Experience and Journey' at the Interactive Customer Experience Summit on Sept. 12, 2023 in Charlotte. Stutzman explains the technique and power of crafting experiences for AREA15 visitors. [ABSTRACT FROM AUTHOR]

Mark Stutzman, chief technology officer of AREA15 in Las Vegas, will speak on 'Leveraging Data to Improve the Customer Experience and Journey' at the Interactive Customer Experience Summit on Sept. 12, 2023 in Charlotte. Stutzman explains the technique and power of crafting experiences for AREA15 visitors. [ABSTRACT FROM AUTHOR]

The need for unattended retail became obvious during the pandemic, but HMS Host employees played a critical role in assisting guests with technology at Phoenix Sky Harbor International Airport. [ABSTRACT FROM AUTHOR]

Mark Stutzman, chief technology officer of AREA15 in Las Vegas, will speak on 'Leveraging Data to Improve the Customer Experience and Journey' at the Interactive Customer Experience Summit on Sept. 12, 2023 in Charlotte. Stutzman explains the technique and power of crafting experiences for AREA15 visitors. [ABSTRACT FROM AUTHOR]

The Fort Worth Magazine Travel Store improves both customer convenience and staff efficiency powered by Zippin's AI-enabled checkout-free technology. [ABSTRACT FROM AUTHOR]

The Amusement Expo International trade show packed attendees into the Central Hall at the Las Vegas Convention Center as exhibitors presented a wealth of entertainment innovation. [ABSTRACT FROM AUTHOR]

Growth in 2022 was driven by a convergence of rising consumer acceptance of self service, a recovering supply chain, a growing labor shortage, improving technology and the return of industry trade shows. [ABSTRACT FROM AUTHOR]

Octavio Marquez believes self service technology offers growth opportunities for both the retail and financial services industries in light of consumer preferences. [ABSTRACT FROM AUTHOR]

Learning the convenience store business from the ground up, John Douang has developed a cashierless grocery market concept proving popular with education and multifamily accounts in eastern Canada. [ABSTRACT FROM AUTHOR]

Dave & Buster's in Hollywood, Florida teamed with The Coca-Cola Co. and Zippin to deploy a 'store within a store' and allow guests to buy food and beverages without having to check out. [ABSTRACT FROM AUTHOR]

A panel of decision makers who have taken the plunge with the nascent pickup locker technology shared their experiences during the recent Self-Service Innovation Summit in Hollywood, Florida. [ABSTRACT FROM AUTHOR]

Learning the convenience store business from the ground up, John Douang has developed a cashierless grocery market concept proving popular with education and multifamily accounts in eastern Canada. [ABSTRACT FROM AUTHOR]

A panel of shopping technology providers presented innovations that eliminate customer friction during the recent CES show in Las Vegas. [ABSTRACT FROM AUTHOR]

Thought leaders during the Executive Roundtable offered positive predictions for 2023 and beyond as consumer acceptance of self service reaches new levels. [ABSTRACT FROM AUTHOR]

Post-pandemic, consumers want to return to stores, but they are also seeking an omnichannel experience that includes self-service equipment. [ABSTRACT FROM AUTHOR]

A panel of decision makers who have taken the plunge with the nascent pickup locker technology shared their experiences during the recent Self-Service Innovation Summit in Hollywood, Florida. [ABSTRACT FROM AUTHOR]

Both mobile pay and kiosks have a role to play in today's retail environment, but experts offered different views on whether or not the current customer demand for self-serve kiosks will sustain itself as mobile pay expands. [ABSTRACT FROM AUTHOR]

Both mobile pay and kiosks have a role to play in today's retail environment, but experts offered different views on whether or not the current customer demand for self-serve kiosks will sustain itself as mobile pay expands. [ABSTRACT FROM AUTHOR]

While exhibits were organized by product and technology categories, self-service technology exhibits emerged throughout the show floors. [ABSTRACT FROM AUTHOR]

As consumers become familiar with self service, retailers must rely on their employees to educate customers. [ABSTRACT FROM AUTHOR]

Luke Saunders, founder and CEO of Farmer's Fridge, described how he revolutionized the fresh food vending business during the recent Self-Service Innovation Summit in Hollywood, Florida. [ABSTRACT FROM AUTHOR]

Hugo McDonaugh, who introduced a vending machine that offers non-fungible tokens, sees a big future for NFTs and cryptocurrency, despite some recent crypto setbacks. [ABSTRACT FROM AUTHOR]

Kiosk Marketplace ranks the 10 best read stories in 2022 based on reader interest. [ABSTRACT FROM AUTHOR]

Attendees at the Self-Service Innovation Summit stayed busy between education sessions by visiting the exhibit area where vendors demonstraed advances in self-service technology. [ABSTRACT FROM AUTHOR]

Winners of the third annual Self-Service Innovation Awards accepted their plaques during the Self-Service Innovation Summit in Hollywood, Florida. [ABSTRACT FROM AUTHOR]

Chicago's aviation department responded to COVID by upgrading vending and self-checkout options that have largely restored concessions sales to pre-COVID levels, but the self-service innovation unleashed by the pandemic has taken them even further. [ABSTRACT FROM AUTHOR]

Entrepreneur Charles Lee is on a growth curve with both his brick-and-mortar restaurants and free-standing, unattended robotic smoothie machines. [ABSTRACT FROM AUTHOR]