1. Qualitative analysis of nurses' performance and experiences in hospital management in the face of COVID-19.
- Author
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Rebello PD, Duarte SDCM, Araújo JL, Baixinho CL, Costa A, and Silva MMD
- Subjects
- Humans, Brazil epidemiology, Hospitals, Interviews as Topic, Uncertainty, Infection Control, Hospital Restructuring, COVID-19 epidemiology, COVID-19 prevention & control, COVID-19 therapy, Pandemics, Leadership, Nursing Staff, Hospital organization & administration, Nursing Staff, Hospital psychology
- Abstract
This study aimed to analyze the role of nurses in hospital management in the face of COVID-19. The study had a qualitative, descriptive, and exploratory approach. The setting was a hospital that was completely transformed to care for patients with COVID-19. At the time of data collection, ten nurses managed the services, and all participated in the semi-structured interview. After thematic analysis, the data were presented in three categories, representing the elements of Donabedian's triad: structure, process, and result. Category 1 highlighted the hospital structure reconfiguration based on material and people management; category 2 addressed the work process restructuring to achieve goals with safety and quality; and category 3 focused on nurses' experiences in describing the results achieved and expected. The analysis highlighted the importance of teamwork, involvement, and adaptation of managers in the face of the challenges of a new and life-threatening disease, scarce resources, and the complexity of human relationships in the crisis. In transformational leadership, these nurses encouraged behavior change, professional growth, and resilience.
- Published
- 2024
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