1. Nationwide implementation of a centralised telemedicine platform in Singapore to fight the COVID-19 pandemic.
- Author
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Kok TWK, Chong SJ, Yau WKJ, Raj Kumar P, and Chua SBR
- Subjects
- Humans, Adolescent, Child, Aged, Singapore, Adult, Middle Aged, Child, Preschool, Young Adult, Female, Male, Infant, Pandemics, Triage methods, Triage organization & administration, COVID-19 epidemiology, Telemedicine organization & administration, SARS-CoV-2
- Abstract
Introduction: This study aims to share the experience of the Ministry of Health (Singapore) in deploying a centrally managed Telemedicine service to triage, and manage COVID-19 cases in the community during the COVID-19 Omicron wave., Material and Methods: Data from the deployed telemedicine system, Telemedicine Allocation and Reconciliation System, over a 14-week period (3 January 2022-10 April 2022) was analysed to determine the safety and efficacy of both the (i) National COVID-19 sorting logic algorithm and (ii) the use of a centralised telemedicine platform with privacy protection in a pandemic., Results: There was a total of 47,754 children (aged 1-11 years old), 75,702 adolescents and adult patients (aged 12-69 years old) and 55,774 geriatric patients (aged > = 70 years old) who were directly managed by this platform. Amongst them, 64,961 were from the higher-risk special populations (pregnant, end-stage renal failure and immunocompromised and geriatric population).The total number of patients requiring escalations to public health institutions were 4212. This accounts for 1.32%, 3.00% and 2.35% of the children, teenagers and adults, and geriatric population respectively., Competing Interests: Declaration of conflicting interestsThe author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
- Published
- 2024
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