1. Development and validation of the Trust in Multidimensional Healthcare Systems Scale (TIMHSS).
- Author
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Meyer SB, Brown P, Calnan M, Ward PR, Little J, Betini GS, Perlman CM, Burns KE, and Filice E
- Subjects
- Humans, Female, Male, Adult, Middle Aged, SARS-CoV-2, Surveys and Questionnaires, Pandemics, Trust, COVID-19, Delivery of Health Care standards, Delivery of Health Care methods
- Abstract
Context: The COVID-19 pandemic has reignited a commitment from the health policy and health services research communities to rebuilding trust in healthcare and created a renewed appetite for measures of trust for system monitoring and evaluation. The aim of the present paper was to develop a multidimensional measure of trust in healthcare that: (1) Is responsive to the conceptual and methodological limitations of existing measures; (2) Can be used to identify systemic explanations for lower levels of trust in equity-deserving populations; (3) Can be used to design and evaluate interventions aiming to (re)build trust., Methods: We conducted a 2021 review of existing measures of trust in healthcare, 72 qualitative interviews (Aug-Dec 2021; oversampling for equity-deserving populations), an expert review consensus process (Oct 2021), and factor analyses and validation testing based on two waves of survey data (Nov 2021, n = 694; Jan-Feb 2022, n = 740 respectively)., Findings: We present the Trust in Multidimensional Healthcare Systems Scale (TIMHSS); a 38-item correlated three-factor measure of trust in doctors, policies, and the system. Measurement of invariance tests suggest that the TIMHSS can also be reliably administered to diverse populations., Conclusions: This global measure of trust in healthcare can be used to measure trust over time at a population level, or used within specific subpopulations, to inform interventions to (re)build trust. It can also be used within a clinical setting to provide a stronger evidence base for associations between trust and therapeutic outcomes., (© 2024. The Author(s).)
- Published
- 2024
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