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Introduction In an era of evolving digital approaches, maintaining a person-centred approach is critical to cancer care, including considering how patients, carers and family experience information and communication, and how they participate in shared decision making. Peter MacCallum Cancer Centre implemented the organisation-wide Your Thoughts Matter (YTM) communication program to drive innovative changes to the experiences of patients, families and carers. By ensuring core communication skills are consistently delivered at every patient encounter by every staff member, patients are empowered to share their thoughts on "what matters to them", shifting the focus from "what is the matter with them". Aim To achieve measurable improvement in the patients' experience of healthcare by strengthening communication between health professionals and patients. Description YTM is an evidence-based program designed to build capacity and embed core communication skills within health services. Peter Mac implemented the program in three phases: developing a faculty of staff and consumers to deliver training; delivering multidisciplinary interactive face-to-face communication workshops for staff, focussing on clinical care and clinical administration teams; and implementing of a question prompt sheet to help patients communicate with staff. Outcomes Despite implementation commencing during COVID-19 restrictions, more than 1500 staff completed training. Staff completed pre- and post-training selfefficacy surveys and evaluated the workshop training experience. 469 patients and carers completed a real-time feedback communication survey, reporting a generally positive experience while highlighting areas for improvement. Evaluation data report improvements in patient interactions with staff, with a decrease in complaints and an increase in compliments. Staff report feeling more equipped to deliver person-centred care and better prepared to support patients, carers and families. Conclusion The YTM program is achieving significant improvements in person-centred care and communication, supporting staff and ensuring patients and carers have answers to the questions that matter to them most throughout each stage of their care. [ABSTRACT FROM AUTHOR]

This paper summarizes the Part 3 of the proceedings of the 8th International Conference on Management and Rehabilitation of Chronic Respiratory Failure, held in Pescara, Italy, on 7 and 8 May, 2015. It summarizes the contributions from numerous experts in the field of chronic respiratory disease and chronic respiratory failure. The outline follows the temporal sequence of presentations. This paper (Part 3) presents a section regarding Moving Across the Spectrum of Care for Long-Term Ventilation (Moving Across the Spectrum of Care for Long-Term Ventilation, New Indications for Non-Invasive Ventilation, Elective Ventilation in Respiratory Failure - Can you Prevent ICU Care in Patients with COPD?, Weaning in Long-Term Acute Care Hospitals in the United States, The Difficult-to-Wean Patient: Comprehensive management, Telemonitoring in Ventilator-Dependent Patients, Ethics and Palliative Care in Critically-III Respiratory Patients, and Ethics and Palliative Care in Ventilator-Dependent Patients). [ABSTRACT FROM AUTHOR]

This paper summarizes the Part 2 of the proceedings of the 8th International Conference on Management and Rehabilitation of Chronic Respiratory Failure, held in Pescara, Italy, on 7 and 8 May, 2015. It summarizes the contributions from numerous experts in the field of chronic respiratory disease and chronic respiratory failure. The outline follows the temporal sequence of presentations. This paper (Part 2) includes sections regarding: Promoting Physical Activity across the Spectrum of COPD (Physical activity: definitions, measurements, and significance; Increasing Physical Activity through Pharmacotherapy in COPD); Pulmonary Rehabilitation in Critical Illness (Complex COPD with comorbidities and its impact during acute exacerbation; Collaborative Self-Management in COPD: A Double-Edged Sword?; and Pulmonary Rehabilitation in Critical Illness. [ABSTRACT FROM AUTHOR]

This paper summarizes the Part 1 of the proceedings of the 8th International Conference on Management and Rehabilitation of Chronic Respiratory Failure, held in Pescara, Italy, on 7 and 8 May, 2015. It summarizes the contributions from numerous experts in the field of chronic respiratory disease and chronic respiratory failure. The outline follows the temporal sequence of presentations. This paper (Part 1) includes sections regarding: Advances in Asthma and COPD Therapy (Novel Therapeutic Targets for Asthma: Proteinases, Blood Biomarker Changes in COPD Patients); The problem of Hospital Re-Admission following Discharge after the COPD Exacerbation (Characteristics of the Hospitalized COPD Patient, Reducing Hospital Readmissions Following COPD Exacerbation). [ABSTRACT FROM AUTHOR]