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Most conventional recommendation methods (e.g., matrix factorization) represent user profiles as high-dimensional vectors. Unfortunately, these vectors lack interpretability and steerability, and often perform poorly in cold-start settings. To address these shortcomings, we explore the use of user profiles that are represented as human-readable text. We propose the Language-based Factorization Model (LFM), which is essentially an encoder/decoder model where both the encoder and the decoder are large language models (LLMs). The encoder LLM generates a compact natural-language profile of the user's interests from the user's rating history. The decoder LLM uses this summary profile to complete predictive downstream tasks. We evaluate our LFM approach on the MovieLens dataset, comparing it against matrix factorization and an LLM model that directly predicts from the user's rating history. In cold-start settings, we find that our method can have higher accuracy than matrix factorization. Furthermore, we find that generating a compact and human-readable summary often performs comparably with or better than direct LLM prediction, while enjoying better interpretability and shorter model input length. Our results motivate a number of future research directions and potential improvements., Comment: 8 pages (4 in appendix), 22 tables/figures (16 in appendix). Accepted to LLM-IGS@WSDM2024 workshop, now sharing this slightly updated revision version with workshop

University admission at many highly selective institutions uses a holistic review process, where all aspects of the application, including protected attributes (e.g., race, gender), grades, essays, and recommendation letters are considered, to compose an excellent and diverse class. In this study, we empirically evaluate how influential protected attributes are for predicting admission decisions using a machine learning (ML) model, and in how far textual information (e.g., personal essay, teacher recommendation) may substitute for the loss of protected attributes in the model. Using data from 14,915 applicants to an undergraduate admission office at a selective U.S. institution in the 2022-2023 cycle, we find that the exclusion of protected attributes from the ML model leads to substantially reduced admission-prediction performance. The inclusion of textual information via both a TF-IDF representation and a Latent Dirichlet allocation (LDA) model partially restores model performance, but does not appear to provide a full substitute for admitting a similarly diverse class. In particular, while the text helps with gender diversity, the proportion of URM applicants is severely impacted by the exclusion of protected attributes, and the inclusion of new attributes generated from the textual information does not recover this performance loss., Comment: EDI in EdTech R&D (Equity, Diversity, and Inclusion in Educational Technology Research and Development) workshop at AIED Tokyo 2023 Conference

Scientists and science journalists, among others, often need to make sense of a large number of papers and how they compare with each other in scope, focus, findings, or any other important factors. However, with a large corpus of papers, it's cognitively demanding to pairwise compare and contrast them all with each other. Fully automating this review process would be infeasible, because it often requires domain-specific knowledge, as well as understanding what the context and motivations for the review are. While there are existing tools to help with the process of organizing and annotating papers for literature reviews, at the core they still rely on people to serially read through papers and manually make sense of relevant information. We present AVTALER, which combines peoples' unique skills, contextual awareness, and knowledge, together with the strength of automation. Given a set of comparable text excerpts from a paper corpus, it supports users in sensemaking and contrasting paper attributes by interactively aligning text excerpts in a table so that comparable details are presented in a shared column. AVTALER is based on a core alignment algorithm that makes use of modern NLP tools. Furthermore, AVTALER is a mixed-initiative system: users can interactively give the system constraints which are integrated into the alignment construction process., Comment: 13 pages, 12 figures

Many researchers motivate explainable AI with studies showing that human-AI team performance on decision-making tasks improves when the AI explains its recommendations. However, prior studies observed improvements from explanations only when the AI, alone, outperformed both the human and the best team. Can explanations help lead to complementary performance, where team accuracy is higher than either the human or the AI working solo? We conduct mixed-method user studies on three datasets, where an AI with accuracy comparable to humans helps participants solve a task (explaining itself in some conditions). While we observed complementary improvements from AI augmentation, they were not increased by explanations. Rather, explanations increased the chance that humans will accept the AI's recommendation, regardless of its correctness. Our result poses new challenges for human-centered AI: Can we develop explanatory approaches that encourage appropriate trust in AI, and therefore help generate (or improve) complementary performance?, Comment: CHI'21