1. Mondegreen: A Post-Processing Solution to Speech Recognition Error Correction for Voice Search Queries
- Author
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Jon Effrat, Ayooluwakunmi Jeje, Moustafa Alzantot, Heng-Tze Cheng, Tameen Khan, Tushar Deepak Chandra, Ellie Ka-In Chio, Ajit Apte, Tarush Bali, Dima Kuzmin, Santiago Ontañón, Sukhdeep Sodhi, Allen Wu, Amol Wankhede, Senqiang Zhou, Harry Fung, Ankit Kumar, Ambarish Jash, Sarvjeet Singh, Pei Cao, and Nitin Jindal
- Subjects
Text corpus ,FOS: Computer and information sciences ,Focus (computing) ,Vocabulary ,Computer Science - Machine Learning ,Sound (cs.SD) ,Voice search ,Audio signal ,Computer Science - Computation and Language ,business.industry ,Computer science ,Speech recognition ,media_common.quotation_subject ,InformationSystems_INFORMATIONSTORAGEANDRETRIEVAL ,Computer Science - Sound ,Machine Learning (cs.LG) ,Audio and Speech Processing (eess.AS) ,Online search ,Key (cryptography) ,FOS: Electrical engineering, electronic engineering, information engineering ,The Internet ,business ,Computation and Language (cs.CL) ,media_common ,Electrical Engineering and Systems Science - Audio and Speech Processing - Abstract
As more and more online search queries come from voice, automatic speech recognition becomes a key component to deliver relevant search results. Errors introduced by automatic speech recognition (ASR) lead to irrelevant search results returned to the user, thus causing user dissatisfaction. In this paper, we introduce an approach, Mondegreen, to correct voice queries in text space without depending on audio signals, which may not always be available due to system constraints or privacy or bandwidth (for example, some ASR systems run on-device) considerations. We focus on voice queries transcribed via several proprietary commercial ASR systems. These queries come from users making internet, or online service search queries. We first present an analysis showing how different the language distribution coming from user voice queries is from that in traditional text corpora used to train off-the-shelf ASR systems. We then demonstrate that Mondegreen can achieve significant improvements in increased user interaction by correcting user voice queries in one of the largest search systems in Google. Finally, we see Mondegreen as complementing existing highly-optimized production ASR systems, which may not be frequently retrained and thus lag behind due to vocabulary drifts., Comment: Accepted in KDD 2021
- Published
- 2021
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