1. Significance of Customer Effective E-Commerce Websites for Hotel Industry.
- Author
-
Nayagam, S. Chitra
- Subjects
ELECTRONIC commerce ,HOTELS ,BUSINESS revenue ,TOURISM websites ,BUSINESS to consumer transactions ,WEBSITES ,COMPUTER network resources - Abstract
E-commerce which means buying and selling of goods and services through internet as the medium is one of the ongoing powerful tool for providing information and revenue generating tool for tourism industry. Tourism industry which is growing day by day emerges with lots of demand to be met especially for tourism pioneered states in India. Tourism industry is one of the high priority business applications of e-commerce which fits in Business-to- Consumer (B2C) model globally. Hotel industry which primarily serves the needs of the tourism industry strives to bridge the gap between the competitive edges by satisfying every individual customer. E-commerce websites are the best means of magnetizing the international as well as domestic tourists in any part of the world. Designing and maintaining a customer effective website for information surfing and online booking for accommodation in hotels are the most important ways of customer acquisition. [ABSTRACT FROM AUTHOR]
- Published
- 2014
- Full Text
- View/download PDF