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When the next major pandemic strikes, it will be accompanied by something never before seen in human history: an explosion of billions of texts, tweets, e-mails, blogs, photos, and videos [...]

The article identifies resilience as the key component of a successful recovery from adversity, and illustrates this concept in four categories of crisis recovery: impact, breadth, control, and duration. Tips for promoting resiliency in management are also provided.

This study explores crisis management/communication practices within the coal industry through the lens of high reliability organization (HRO) concepts and sensemaking theory. In-depth interviews with industry executives and an analysis of an emergency procedures manual were used to provide an exploratory examination of the status of crisis management within this industry, a context in which crisis management/ communication may be viewed as an opportunity to improve existing negative perceptions or generate more favorable attitudes among stakeholders. Findings suggest that although companies place great emphasis on the technical response to a crisis, the lack of crisis communication components in overall planning strategies prevents some companies from being able to adequately respond to a crisis situation. Keywords: Crisis Management; Crisis Communication; Sensemaking Theory; High Reliability Organizations (HRO); Coal Mining

September 11, 2001 was a tragedy unparalleled in the United States, resulting in the largest number of parentally bereaved children from a single terrorist incident. The event necessitated swift and sensitive development of programs to meet the needs of bereaved children and their families, and it offered a rare opportunity to investigate the symptoms of and intervention for, traumatic bereavement. Progress is being made in evaluating assessment and treatment services for traumatically bereaved children and their caregivers. However, attention must be paid to how programs are created in order to carry out the work. This article reports on the methods used to develop and deliver a clinical research program in the aftermath of 9/11. The specific challenges following a crisis, the decision-making process and lessons learned are highlighted, and future program development recommendations are presented.