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This article examined commonalities in adolescents' priorities for engagement with psychological support in the context of contemporary youth culture in New Zealand. These were explored across a range of different services including a face-to-face hospital-based mental health service, a face-to-face school-based counseling service, a telephone counseling service and a new form of counseling using mobile phone text. Interviews were conducted with 63 young people aged 13-18 who had used at least one of these services. A thematic analysis identified that there were common priorities for participants across the different services including their need to keep control; not to have their parents involved; to have a relationship with a counselor which was more like a friendship than a professional relationship; to talk freely and be listened to; and to have the service be accessible and flexible enough to fit around their lives. Text and telephone counseling were seen to be particularly appropriate for meeting some of these needs. Professionals working with young people should consider offering a suite of options for psychological support, allowing young people to balance their different needs and priorities and thus facilitate their engagement. [ABSTRACT FROM AUTHOR]

Compared with the wealth of research accumulated on face-to-face social interactions, relatively little research has examined race talk within anonymous Web 2.0 mediums. We investigated online threaded comments on YouTube video clips of two race-related incidents involving New Zealand television presenter Paul Henry. Through thematic content analysis, thematic analysis, and discourse analysis, it was found that characteristics unique to Web 2.0 were associated with the appearance of old-fashioned racism and high-levels of obscenity (together with modern racism/symbolic racism). The hyper-low context of communication led to interpretive ambiguity; conversation sequences failed to follow Gricean maxims for cooperative communication, with most comments attracting no replies and the modal sequence being two turns. There was almost never resolution to a disagreement online: rather there was points-scoring against opposing opinions and a tangential style of dialogue influenced by the asynchronous and anonymous nature of communication. The YouTube medium shaped but did not determine the message, as obscenity and racist content in the target video from the eliciting public figure influenced the subsequent degree of obscenity and hostility in the responses. A third corpus that examined responses to our own research on race talk presented on a news website (stuff.co.nz) underlined this point by engendering a dramatically different response to the same subject, retaining the tangential style of communication, but with little to no obscenity. A framework to understand race talk as a function of both medium and context effects is proposed. Copyright © 2014 John Wiley & Sons, Ltd. [ABSTRACT FROM AUTHOR]

Copyright of Colombia Medica is the property of Universidad del Valle and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

The primary aim of this study was to investigate the influence of ambiguous verbal information on children's verbal and behavioral fear response. We extended existing research by using a within participants design, comparing the influence of ambiguous information with threat information, and their association with interpretation bias measures relevant to a range of situations. 61 children (7-10 years) were allocated to one of two conditions in which they received either ambiguous or threat information about unfamiliar animals. Before and after the information, they completed a questionnaire rating their fear beliefs about the tagged animal and a no-information control animal. At post-assessment, the children also completed a task assessing their behavioral avoidance of the animals. Measures of interpretational bias and trait anxiety were given at baseline. Verbal threat information substantially increased fear beliefs and behavioral avoidance. Ambiguous information had a weak effect on children's fear beliefs but no effect on behavioral avoidance. Overall, trait anxiety was not significantly related to interpretation biases, or the effect of ambiguous or threat information. In the threat group, but not the ambiguous group, interpretational bias measures were associated with relative increase in fear beliefs for the tagged animal, and with behavioral avoidance. These findings support the view that verbal information can influence children's fear and that even mild ambiguous information can also have an effect. [ABSTRACT FROM AUTHOR]

This small, exploratory study, conducted in Auckland, New Zealand, followed on from an earlier review and sought the opinions of young people from diverse communities as to how their voices might be located in public health policy. A focus group was undertaken with 6 youth involving participatory research methods of mind mapping and ranking. Participants created two key themes to direct their mind mapping activity: “a beautiful world to speak in” and “a difficult world to speak in.” Each theme was broken down into 3 sub-themes reflecting participants’ perceptions of having or not having their voices heard. On the one hand, participants appreciated the open environment for communication in the New Zealand context. Yet, concurrently, societal power relationships which unfairly privilege one group over another were identified as limiting youth voice. The study informs the design of a larger participatory research project focused on youth leadership and public health policy in New Zealand and the Pacific Region. [ABSTRACT FROM AUTHOR]

Living kidney donation is an alternative treatment option for end-stage renal failure. Prospective donors are protected from risk by counselling and assessment processes, to ensure they are fully informed about all the stages of donation. Drawing on in-depth interviews with 25 living kidney donors from across New Zealand, this article discusses donors' experience of the pre-donation screening process, donation workup coordination, psychological preparation, and post-operative follow-up care and support. In particular, the article examines donor perceptions of the informed consent process. The findings indicate that donors' experience of the consent process may be at odds with the New Zealand Code of Health and Disability Services Consumers' Rights 1996. Instead of a primary healthcare focus on the threshold elements of informed consent, this study indicates that more effort should be made to adequately inform donors and to clearly spell out each stage of the donation process to better meet donors' needs. [ABSTRACT FROM AUTHOR]

Aims To examine the effects of two factors on the transmission of clinical information at nursing handover. These factors were: (i) an affective statement expressing concern about the information; and (ii) verbal reference to a written summary of the information. Background Quality of communication at patient handover is inconsistent, compromising patient safety. Little is known about the nuances of communication that lead to effective handovers. Furthermore, effective information transmission during handovers is seldom evaluated using experimental research designs. Design A randomized, single-blind, controlled experiment. Methods Postanaesthesia care unit or surgical ward nurses and final-year nursing students were randomly assigned to watch one of four versions of a video-recorded handover. In each version, one piece of information was presented as either a simple statement (control), with an affective qualifier, with a written summary of the information, or with both an affective qualifier and a written summary. Primary outcome was assessed by questionnaire following a task directing attention away from the handover. Data were collected July-October, 2013 and analysed using 2 × 2 anova. Results A total of 157 nurses participated. Successful transmission of the clinical information did not significantly differ across the experimental conditions. Subgroup analysis revealed significantly higher transmission success among more experienced nurses when the affective statement was present compared to when it was absent (Kruskal-Wallis P = 0·002). Conclusions Expressing concern about information or directing attention to written notes may not improve information transfer at handover. However, affective qualifiers may have differential receiver-specific influences on information retention. [ABSTRACT FROM AUTHOR]

This article critically analyses the discourse of consumer choice embedded in health communication interactions between maternity-care providers and migrant ethnic Chinese mothers in New Zealand. Findings indicate that Chinese mothers, as the customers of the New Zealand maternity and health care services, are encouraged to “fit in” with the Western discourse of choice. However, the mothers’ cultural predispositions for childbirth and communication have a significant impact on the ways in which they respond to and resist this discourse. Drawing on theoretical insights from postcolonialism and Third World feminism, this article contributes to the study of intercultural health communication by examining cultural dilemmas in the discourse of choice that is often taken for granted in Western health contexts. In doing so, it builds a platform for an inclusive maternity care and health environment in multicultural societies. [ABSTRACT FROM AUTHOR]

Aim To describe successful methods of recruitment and identify practice characteristics related to increased recruitment of older people for a randomised controlled trial. Methods General practices in three regions of New Zealand and community-dwelling patients aged 75 + were recruited for the Brief Risk Identification Geriatric Health Tool trial. General practitioners (GPs) were faxed invitations with telephone follow-up. Reply-paid cards with telephone follow-up were used to invite older people. GP and practice characteristics were examined in relationship to recruitment rate. Results During 2007-2008, 158 of 438 GPs (36%) in 60 of 116 practices approached (52%) were recruited. Regional variation was marked and 3893 of 8308 invited (49%) older people were recruited. The GP's length of time at the practice and training in New Zealand was associated with recruitment success. Conclusions Despite variability in practice recruitment, a reasonably large and representative sample of older people was recruited through general practices. [ABSTRACT FROM AUTHOR]

The formation of a diasporic community within a host society may be signalled through community members’ creative contributions in the realm of cultural production. The ways in which diasporic audiences engage with diasporic cultural texts potentially offers social and cultural trajectories of their understandings of themselves as they negotiate their new environment. This article examines these trajectories, focusing on the ways New Zealand audiences of Asian descent engage with Asian diasporic films. It addresses three key questions: How do audiences’ referential reflections on diasporic films intersect with and contribute to their diasporic journeys and perceptions of themselves in New Zealand society? What kinds of values and beliefs do diasporic audiences feel are important to affirm and negotiate, both within representations of diasporic communities and in their New Zealand-based lives? And what roles do diasporic films play in this ongoing negotiation process? [ABSTRACT FROM AUTHOR]

Objectives: To present the results of a systematic review of studies on acupuncture patients' health beliefs and treatment experiences. Search strategy: The search was conducted using CINAHL, PubMed, Ovid MEDLINE, ISI Web of Science, and PsychINFO for qualitative and mixed-methods studies expressing the voice of acupuncture patients. Reference lists of relevant articles were also searched. The review was restricted to studies published in English. Data collection and analysis: Study selection, quality appraisal, and data extraction were performed sequentially. Quality was appraised using the Joanna Briggs Institute Qualitative Assessment and Review Instrument, and the Dedoose mixed methods tool was used in data management and analysis. Results: Four overarching themes were identified: reasons for using acupuncture, treatment experiences, treatment outcomes, and therapeutic model. Conclusions: Patients' reasons for using acupuncture are diverse and include dissatisfaction with conventional medicine and attraction to holistic and empowering models of healthcare. Treatment is thought to relieve symptoms of the presenting concern and a range of other effects that improve well-being. This review highlights the need to improve understanding of patients' health-seeking behaviors and how individually meaningful treatment outcomes may be understood and assessed, particularly within complementary and alternative medicine. [ABSTRACT FROM AUTHOR]

Purpose: To examine the cross-cultural applicability of the Communicative Participation Item Bank (CPIB) through a comparison of respondents with Parkinson's disease (PD) from the United States and New Zealand. Method: A total of 428 respondents--218 from the United States and 210 from New Zealand--completed the self-report CPIB and a series of demographic questions. Differential item functioning (DIF) analyses were conducted to examine whether response bias was present across the 2 groups. Results: No items were identified as having statistically significant DIF across the U.S. and N.Z. cohorts. Conclusion: The current CPIB items and scoring parameters are also suitable for use with respondents from New Zealand. [ABSTRACT FROM AUTHOR]

Primary objective: The occurrence of facial affect recognition difficulties in a sample of people accessing traumatic brain injury (TBI) rehabilitation services was examined. It was hypothesized that between 13-39% of participants would demonstrate clinically significant impairment in facial affect recognition. Research design: Cross-sectional sample of eligible participants who were current clients of eight brain injury services were invited to participate. Methods and procedures: Forty-five participants with mild-to-severe TBI were assessed for facial affect recognition difficulties using the facial affect discrimination, naming, selection and matching sub-tests of the Florida Affect Battery. Main outcomes and results: Fifty-one per cent of participants had at least moderate difficulties with facial affect recognition. Conclusions: The current sample was not a random selection from the population of people with TBI, so the results do not establish a formal estimate of prevalence. Nonetheless, the data indicate that when assessing typical clients with severe brain injuries presenting to neurorehabilitation services, there is likely to be a high frequency of occurrence of facial affect recognition difficulties. Rehabilitation outcomes may be improved by screening for and treating facial affect recognition difficulties following TBI. Further examination and development of treatment options is warranted. [ABSTRACT FROM AUTHOR]

In New Zealand, children facing developmental or behavioural difficulties are largely reliant on referral to Special Education by a parent, educator, or psychologist. A different way to identify problems may be to screen for them at school entry. We compared the efficacy of assessments of children's physical and language skills, readiness for reading, behavioural and conduct difficulties in identifying children who had previously been referred to Special Education. We found that assessing children's gross motor skills was &e most successful way of identifying children who had already been referred to Special Education, especially when followed by either an assessment of pre-reading skills (Concepts About Print: CAP) or the Strengths and Difficulties Questionnaire (SDQ), which are both routinely administered to new entrant or pre-school children in New Zealand. [ABSTRACT FROM AUTHOR]

tyrrell e.f., levack w.m., ritchie l.h. & keeling s.m. (2012) Nursing contribution to the rehabilitation of older patients: patient and family perspectives. Journal of Advanced Nursing 68(11), 2466-2476. Abstract Aims. This article reports a study of the perspective of older patients and their family members on the role of nurses in inpatient rehabilitation. Background. Rehabilitation services are used increasingly by older patients as life expectancy increases. The role of rehabilitation nurses in the multidisciplinary team has, however, yet to be clearly articulated. Previous research has focussed on the views of health professionals about nursing involvement in rehabilitation, but none has sought family members' perspectives. With the expectation of patient-centred care, it is important to consider what older patients and their families expect and require from nurses. Design. Grounded theory was used to collect and analyse data from interviews in an inpatient rehabilitation unit in New Zealand with seven patients, aged 72-89 years, and six family members, during 2009-2010. Findings. A substantive theory was developed which recognizes that the older patient values the relationship they build with nurses more than any specific role nurses perform. Participants acknowledged that rehabilitation nurses' roles included 'looking after', 'stepping in' and 'coaching independence' but 'best fit' nurses were identified by patients based on their 'nature', 'being available' and 'being attuned' to the patient's individual needs. If a 'connection' was formed, then this 'best fit relationship' maximized the older person's motivation to participate in his or her rehabilitation therapy. Conclusion. Patients and family members appreciate 'best fit relationships' where nurses seek to enter into the older person's world of disability to form a partnership which enhances their motivation to achieve independence. [ABSTRACT FROM AUTHOR]

Chronic conditions place a significant burden on the Australian health care system, and this burden continues to increase. This literature review examines the concepts of chronic illness and chronic condition self-management (CCSM), particularly in the context of asthma. It explores the implementation of, and barriers to, CCSM in the modern health care system with a focus on CCSM in children and adolescents, and the differences that need to be recognized when dealing with Indigenous Australian children. [ABSTRACT FROM AUTHOR]

Aim To explore the views of general practitioners (GPs) regarding the involvement of the practice nurse (PN) in supporting older people with heart failure (HF) throughout the disease trajectory and identify specific implications for initiating advance care planning and improving end-of-life care. Methods Thirty GPs in a large urban area of New Zealand (NZ) participated in in-depth qualitative interviews. The interviews were recorded and transcribed verbatim. Data were entered into Nvivo software and were analysed thematically. Results While the GPs' experiences of working with the PN as contributor to the management of older patients with HF were positive overall, very minimal involvement of the PN in palliative and end-of-life care management was identified. However, significant potential for expansion was identified, particularly in the areas PNs are currently involved in, namely communication, education, and coordinating services, all of which are considered essential to effective palliative and end-of-life care. Conclusion The views of GPs are important as they employ PNs in NZ and are central to the ways in which the PN role can be developed in the future to improve services for older people with HF throughout the disease trajectory. Our study indicates that there is significant potential to expand the role of the PN throughout the HF disease trajectory, a development which could address some of the current gaps in palliative and end-of-life care management for these patients. Further research is required to develop and evaluate a model which optimizes the PN role throughout the disease trajectory of people with HF. [ABSTRACT FROM AUTHOR]

As a political project, ‘agri-food’ calls for improved communication between New Zealand's land-based industries and the business of food. Such communication may be enhanced by the sharing of company directors, a social practice whose interlocks create information flows across the economy. These flows can overcome market fragmentation and help establish a common sense of purpose. However, a social network analysis of interlocks between New Zealand's largest businesses shows few signs of the communication structures that agri-food requires. Food is the most isolated sector, primary production the most connected. Brokerage and clique analysis shows that primary production's major partners are the consumer and finance sectors. These two sectors have very different profiles and their differences drive primary production networks in two opposed directions. Primary production is not only dislocated from food, it is also deeply divided between relatively small locally-owned consumer companies and large overseas-owned banks. [ABSTRACT FROM PUBLISHER]

The objective of this study is to understand key aspects of contemporary discourse surrounding telecommunications development in Aotearoa New Zealand after the privatization of telecommunications in the late 1980s. We identify various characteristics of discourse on competition and telecommunication and trace how competition discourse was rhetorically positioned in attempts to produce economic, political and cultural outcomes. In particular, we argue that a race metaphor underpinned discussions about competition in broadband development. The race metaphor itself was raced inasmuch as it tapped into national anxieties about Aotearoa New Zealand’s place in the ‘developed’ world in order to motivate action on broadband policy. We also found that competition discourse in relation to broadband policy exhibited inherent contradictions in promoting control, in the form of increased regulation, while simultaneously promoting freedom, in the form of ‘unbundling’. Implications for understanding broadband growth as well as competition discourse itself are discussed. [ABSTRACT FROM PUBLISHER]

The article reports on the literature on medical interpreter use and reports the results of a week-long audit of interpreted consultations in an urban New Zealand (NZ) primary health centre with a high proportion of refugee and migrant patients. The centre's tally of professionally interpreted consultations was three times more than that of LL consultations by all other NZ practices put together.

Medical Education 2011: 478-487 Evidence suggests that doctors and nurses do not always work collaboratively in health care settings and that this contributes to suboptimal patient care. However, there is little information on interprofessional collaboration (IPC) among new medical and nursing graduates working together for the first time in a multidisciplinary health care team. Our aim was to understand the nature of the interactions, activities and issues affecting these new graduates in order to inform interventions to improve IPC in this context. We interviewed 25 junior doctors and nurses and explored their experiences of working together. Interviews were transcribed, entered into a qualitative analysis software package and data were coded against a theoretical framework for health care team function. Although interviewees expressed mutual respect, organisational structures often limited the extent to which they could establish professional relationships. Sharing information and agreeing goals were considered fundamental to good decision making, but the working environment and differing perspectives could make this difficult to achieve. Our data suggest that junior doctors and nurses see themselves as having complementary and non-competitive roles in patient care. The establishing of an interprofessional team was seen to require leadership, which was not always apparent. Without leadership, new members were not always well oriented to the team. The need to maintain an environment in which open communication could take place was acknowledged as important for patient safety, but there were some barriers to achieving this. Our data highlight the professionalism, respect and adaptability of these junior health professionals. We document the types of collaborative activities and tensions relevant in this context and, based on our findings, provide some strategies for improving IPC. [ABSTRACT FROM AUTHOR]

Shared Decision Making (SDM) is widely accepted as the preferred method for reaching treatment decisions in the oncology setting including those about clinical trial participation: however, there is some disagreement between researchers over the components of SDM. Specific standardized coding systems are needed to help overcome this difficulty. The first objective was to describe the development of an oncology specific SDM coding system, the DAS-O. The second objective was to provide reliability and validity data supporting the DAS-O. Consultation data were available from tertiary cancer center out patient oncology clinics in: Australia, New Zealand (ANZ), Switzerland, Germany and Austria (SGA). Patients were women with a confirmed diagnosis of early stage breast cancer. Reliability data were from 18 randomly selected coded transcripts drawn from ANZ and SGA. Concurrent validity data are from 55 (ANZ) consultations. Inter and Intra rater reliability data was evaluated using Kappa correlation statistics and correlation coefficients. Correlation coefficients were used to assess concurrent validity between the DAS-O and two other SDM coding systems, OPTION and DSAT. Inter and Intra rater reliability for the system were high with average Kappas of 0.58 and 0.65 respectively. Correlation coefficients between DAS-O and OPTION was 0.73 and >0.5 for DSAT. We have developed a reliable and valid coding system for identifying and rating the quality of SDM in breast cancer consultations. [ABSTRACT FROM AUTHOR]

The concept of 'networks' in the British world has captivated the attention of historians in recent years, with theoretical frameworks now offered to chart the chronology of such phenomena. This article examines these frameworks critically through the lens of British world municipalities, examining the transfer of people and ideas between 1890 and 1939. It contemplates the significance of British world publications such as the Municipal Journal, appearing after 1890, in the facilitation of British world progressivism and its role in formalising networks; also the travels of municipal employees and the correspondence of town clerks in the first half of the twentieth century. Consideration is given to the place of Australian and New Zealand cities in such global networks. The article reflects on whether a move from 'ad hoc' networks before 1914 to more formal ones after 1920 is a credible way of characterising the period from the perspective of the Southern hemisphere cities. [ABSTRACT FROM AUTHOR]

Objective: Aggression by patients is a known risk factor for hospital workers. Within New Zealand, the bulk of ongoing care for physical and mental disabilities and health issues is not hospital based, but contracted to various non-governmental agencies. The rate of client aggression towards care workers from these organizations, to our knowledge, has not been assessed. Method: Two hundred and forty-two support workers in non-governmental agencies caring for people with disabilities responded to an anonymous mailed survey on client aggression, personal distress, and communication style. Results: Most support workers did experience verbal forms of aggression or destructive behaviour, fewer experienced physical aggression, and a minority were injured, sexually harassed, stalked or harassed by means of formal complaint. The median total violence score was five (interquartile range 12.25). A higher total violence score (using the POPAS-NZ) was associated with age and gender, the primary disability of clients, and the numbers of hours worked. The length of time worked was not associated with total violence risk. Communication style, after correcting for other factors, was a predictor of aggression. Almost 6% of care workers reported distress symptoms at a level associated with clinically significant stress reactions. Conclusions: Patient aggression is common among care workers, and can cause distress in the minority. We suggest that further research to clarify risk factors and develop interventions for care workers is needed. [ABSTRACT FROM AUTHOR]

Recently the mass media environment of children, in particular food advertising, has come under scrutiny as a contributing factor in the increasing prevalence of childhood obesity. Focus groups were used to explore how children's appraisals of various forms of media inform their health-related perceptions about eating and nutrition. Ninety participants aged 10 to 12 years were recruited from schools throughout Auckland, New Zealand. Schools were randomly selected from among those rated with low, medium, and high socioeconomic status. Results show that the media is a key factor shaping how young people conceptualize healthy eating and healthy bodies. Mass media food messages were not seen as a credible source of health information; rather, they assist in constructing and reinforcing dominant misconceptions about food, healthy eating, and nutrition. Nutritional messages embedded in both health promotion and advertising were perceived to be conflicting and ambiguous, and might serve to undermine the trust-worthiness of health promotion initiatives. [ABSTRACT FROM AUTHOR]

This article will examine the involvement of the Empire Press Union, including prominent early members like Lord Northcliffe and its founder Sir Harry Brittain, in the development of imperial air services as part of a larger ongoing study involving India, Australia and New Zealand. The main focus will be on the first three decades of the organization (1909-39) and on its regular conference activity which correspond with the pioneering period of aviation in Britain and in the antipodes. The press, as will be shown, had a commercial stake in the pioneer aviation story, while the Empire Press Union, for reasons to be outlined below, had a strong interest in Imperial Airways' plans to develop the 'longest air route in the world' to that time. The focus of this analysis is inevitably limited: it does not, for example, deal with the ambitious British airship experiment which competed for funds and publicity with aviation, albeit with tragic outcomes. In contrast with the triumphalism of traditional communication and press narratives, it uncovers a complex faltering set of developments in which the Empire Press Union, both for altruistic and self-interested motives, played its part. In general terms, this involvement also serves to confirm that the Empire Press Union and its elaborate conferences paid increasing attention to new and emerging technologies like aviation and broadcasting in the interwar years. Moreover, this interest was not solely a response to the commercial challenges which such inventions posed to newspapers and print journalism; rather it reflected the willingness of the Press Union leadership, both in Britain and elsewhere, to harness such developments in the interests of speedier and cheaper imperial communications. [ABSTRACT FROM AUTHOR]

Communication not only constitutes one of the crucial aspects of leadership performance, but leadership can productively be viewed as a communication process. Humour is one of the prime means which enables leaders to achieve their various transactional as well as relational objectives. This article aims at exploring some of the ways in which women leaders make use of this particularly versatile discursive strategy in order to enhance their leadership performance while also resolving the challenges of being the 'odd girls out' in a predominantly masculine work environment. Drawing on authentic discourse data collected in two New Zealand organizations, and pursuing a discourse-analytical approach, this article illustrates that women leaders skilfully employ humour to portray themselves as effective leaders while at the same time negotiating and performing their gender identities in a masculine domain. Findings also indicate the advantages of a discourse-analytical approach for an assessment of the complexities of the leadership process. [ABSTRACT FROM AUTHOR]

In a recent issue of Educational Action Research, Stephen Kemmis argued that action research should be participative in nature and involve 'open communication' by engaging the voices and perspectives of others besides teachers, such as students, parents/caregivers and other community members. This article explores the implications of this call for open communication, with reference to results from one study conducted within New Zealand that investigated teachers' action research work from multiple and culturally diverse perspectives. Data analysis from this study revealed a number of barriers to maintaining critical, public dialogue and collective inquiry. Foremost amongst these was a lack of preparation and willingness on the part of school leaders to respond to specific challenges put forward from some stakeholder groups, particularly at a time when race relationships between Maori and non-Maori groups dominated national news headlines. [ABSTRACT FROM AUTHOR]

Copyright of Social & Cultural Geography is the property of Routledge and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

This study examined the equivalence of male and female intimate partner violence (IPV) across three samples of the New Zealand population (student, general, and incarcerated). Additionally, we compared the attitudes of victims and perpetrators. Findings revealed that although the incarcerated sample experienced a higher frequency of violence, the nature of IPV was similar across the samples. More importantly, our findings showed gender symmetry in IPV with male and female IPV being similar in frequency, severity, and injury. There was, however, some variation in the type of physical abuse acts perpetrated as a function of gender. Furthermore, victims and perpetrators reported similar attitudes and behaviors that differentiated them from participants with no history of physical violence. These included being more hostile, holding traditional gendered beliefs, and lacking communication and anger management skills. A rethinking of how we view IPV is recommended in light of these findings. [ABSTRACT FROM AUTHOR]

This article reports on a study of the use and form of greetings and closings in the emails of two New Zealand workplaces: an educational organization and a manufacturing plant. Using discourse analytic techniques, 515 emails were analyzed and a number of differences were identified. In the educational organization, where restructuring has resulted in low staff morale and a mistrust of management, indirect and socially distant styles of communication prevailed and greetings and closings were not widely used. In the manufacturing plant, the more extensive use of greetings and closings reflected and constructed the open and positive relationships between staff and management and the direct, friendly, and familial workplace culture. The findings suggest that workplace culture is a more important factor accounting for the frequency and form of greetings and closings than are relative status, social distance, and gender. [ABSTRACT FROM AUTHOR]

Funding relationships in nonprofit management are increasingly defined by a philosophy of rational management, characterized by measurement of outputs and benchmarking, which represents an audit culture system (Burnley, Matthews, & McKenzie, ). There is concern that these approaches are constantly undermining the mission of community service nonprofit organizations (Darcy, ). In this research, we analyzed the management of funding relationships by examining dynamics within a nonprofit funding relationship in New Zealand. Through focus groups we explored the relationship between 17 representatives from nonprofit organizations and four Board members of a funding Trust. The management of this funding relationship was characterized by an appreciation of the diverse nature of nonprofit organizations, a balance between trust and control, and communication. We suggest that elements of these dynamics could be incorporated into nonprofit funding relationships in order to challenge an over-reliance on audit culture systems, and to re-establish relationships characterized by interaction between nonprofit organizations and their funders. Finally, we call for future research in this area. [ABSTRACT FROM AUTHOR]

Background: At Auckland Hospital, patients have been given handwritten summaries on discharge from hospital with a copy posted to the general practitioner. A typed summary is often not completed so the list of medicines on the handwritten summary needs to be accurate and complete. Methods: We selected 100 patient charts from the general medical service and 100 charts from the general surgical service and recorded the medicines on admission, on the inpatient medication chart and on the discharge summary. We noted errors in the recording of medicines on the discharge summary and rated the severity of errors. Results: Surgical patients were discharged on 7.88 (95% confidence interval (CI) 7.40–8.64) medicines and medical patients on 8.58 (95% CI 7.87–9.29) medicines. During the admission there were 0.59 (95% CI 0.38–0.80) changes to the medicines for the surgical patients and 1.70 (95% CI 1.39–2.01) for the medical patients ( P < 0.0001). There were 0.81 (95% CI 0.65–1.02) errors per surgical discharge summary and 1.42 (95% CI 1.20–1.67) errors per medical summary ( P = 0.006). Four errors were graded as having the potential to cause readmission to hospital, 24 as potentially serious, 83 as potentially troublesome and 111 as minor. Discussion: Error rates were high and although the majority were minor, a number of them had the potential to cause serious consequences. There were more medication changes in the medical patients and this may contribute to higher error rates in this group. There is a need to improve the accuracy of recording medicines on discharge summaries. Strategies to improve this problem are discussed. [ABSTRACT FROM AUTHOR]

This study juxtaposes current approaches to intercultural communication competence (ICC) with Chinese students' learning and communication experiences in a New Zealand pluricultural classroom. Fifteen first-year Chinese university students were interviewed and participated in focus groups. The findings indicated that the Chinese students' rules for communication - face negotiation, and maintaining roles, harmony and relationships - were not compatible with the New Zealand rules for competent classroom communication. Therefore, there is a need for a critical turn that is culture- and context-specific, and exposes power relations when theorising and investigating ICC. [ABSTRACT FROM AUTHOR]

Augmentative and alternative communication (AAC) services for people with complex communication needs in New Zealand were investigated by surveying speech-language therapists. Two separate survey forms were developed and mailed to speech-language therapists who worked with either students or adults. In both survey forms, information was requested about (a) the provision of AAC intervention, (b) the professional needs of speech-language therapists providing AAC services, and (c) demographic information about students with complex communication needs. Low-tech communication options and sign language were the most commonly reported AAC strategies used by adults and students with complex communication needs. Students aged 5&ThickSpace;–&ThickSpace;10 years received the most AAC intervention. Cerebral palsy, intellectual disabilities and autism spectrum disorders were the most commonly reported etiologies of students who used AAC. A total of 86% of the respondents indicated a desire for further AAC information or training. [ABSTRACT FROM AUTHOR]

Background Global access to information technology has increased dramatically in the past decade, with electronic health care changing medical practice. One example for general practitioners (GPs) is communication with patients via electronic mail (email). GPs face issues regarding e-communication with patients, including how and when it should it be used. Objective The study aims were to assess the extent that GPs communicate with patients by email and explore their attitudes to this mode of communication. Methods Design - telephone interview survey. Setting - primary care, largest urban and suburban area in New Zealand (NZ). Subjects - randomly selected GPs from the Auckland region. Main outcome measure - description of email use; analysis of issues by telephone survey. Data analysed using SPSS-12 and by thematic content analysis. Results At data saturation, 80 GPs had been interviewed. The majority (68%) had not used email with patients. Only 4% used it regularly. However, there was strong interest in this method. Perceived advantages were the ability to communicate at a distance and time convenient to both doctor and patient; communication where disability affected traditional methods; information-giving (for example, web links); passing on normal results. Identified problems involved inequity of access; linking of electronic data; security; unsuitability for some topics; medico-legal concerns; time; remuneration. Conclusion Study sample closely mirrored current NZ GP population. Although few GPs emailed with patients, many might once barriers are addressed. GPs had a collective view of the appropriate boundaries for email communication, routine tasks and the transmission of information. GPs would encourage professional debate regarding guidelines for good practice, managing demand and remuneration. [ABSTRACT FROM AUTHOR]

Inspired by Habermas' theory of communicative action and interpretations of his work on "ideal speech," this study offers a research methodology for developing philosophically grounded and morally informed accounting policy. the "values-directed" approach aspires to qualities of ideal speech by being approached through a carefully guided process of public dialogue. The methodology was developed using a New Zealand public hospital case in which repeated contact with 33 participants provided multiply opportunities for them to reflect on policy as to "best" report content. Findings emerge in the form of whether, how, and in what respects the research process conformed to the qualities expected of it. The findings are encouraging as they reveal a growth in such desired conditions as the participants' focus on the research objective, open discussions about controversial issues, the "listening" tendency of participants, movements toward consensus, and perhaps some level of the transformative deliberation to which this methodology aspires. The study concludes with recommendations as to how the values-directed approach could be applied to other questions of public or organizational accounting policy, and how it could inform action research. [ABSTRACT FROM AUTHOR]

This article presents a comparative review of 21st century public relations scholarship in Australia, New Zealand and the United States. American scholars in public relations have ready access to multiple publication outlets within their home market. Quite simply, the U.S. publishes far more than Australia and New Zealand with their combined population of around 20 million. Accordingly it offers a relative abundance of choice and diversity with specialist books, textbooks, theoretical books, and how-to or practical manuals. Australia and New Zealand have produced only two public relations-specific books in the last couple of years and both of them are updated editions of textbooks.

Primary objective: To establish a process whereby assessment of functional communication reflects the authentic communication of the target population. The major functional communication assessments available from the USA may not be as relevant to those who reside elsewhere, nor assessments developed primarily for persons who have had a stroke as relevant for traumatic brain injury rehabilitation. Research design: The investigation used the Nominal Group Technique to elicit free opinion and support individuals who have compromised communication ability. A survey mailed out sampled a larger number of stakeholders to test out differences among groups. Methods and procedures: Five stakeholder groups generated items and the survey determined relative 'importance'. The stakeholder groups in both studies comprised individuals with traumatic brain injury and their families, health professionals, third-party payers, employers, and Maori, the indigenous population of New Zealand. Main outcomes and results: There was no statistically significant difference found between groups for 19 of the 31 items. Only half of the items explicitly appear on a well-known USA functional communication assessment. Conclusions: The present study has implications for whether functional communication assessments are valid across cultures and the type of impairment. [ABSTRACT FROM AUTHOR]

Young adults from three Western (Canada, U.S.A., and New Zealand) and three East Asian (The Philippines, South Korea and Japan) nations completed a questionnaire regarding their perceptions of interactions with family elders, non-family elders, and same-age peers. Results showed that East Asians perceived family elders to be as accommodating as same-age peers, whereas Westerners perceived family elders as more accommodating than their same-age peers. Participants in both cultural blocks indicated an obligation to be most deferential towards non-family elders, followed by family elders, followed by same-age peers. Whereas both groups perceived interactions with same-age peers more positively than with the two older groups, the Western group perceived the older age groups more positively than did East Asians. Intergenerational communication is reportedly be more problematic than intragenerational communication and, consistent with previous findings, this pattern is more evident in East Asian nations on some variables. [ABSTRACT FROM AUTHOR]

This article reflects on Me Mahi Tahi Tatou, a governntent-sponsored study of race relations in New Zealand schools. It focuses on ways in which the New Zealand bicultural framework shaped conditions of communication and voice among those involved in conducting the study. In Me Mahi Tahi Tatou, well-intentioned attempts to support the voice of a historically marginalized group were undermined by a reductive identity politics. Political and institutional pressures and a positivist-empiricist research culture further supported a mechanistic approach to social inclusion. The article argues that a meaningful approach to difference and voice in inclusive research requires critical attention to the conditions of communication and the micro-politics of the day-to-day interactions that shape the meaning of social categories in practice. [ABSTRACT FROM AUTHOR]

The concept of integrated marketing communication (IMC) has received considerable coverage in the literature, but even its most ardent supporters have noted problems in translating the concept into reality. Reports on an extensive two-phase study of the New Zealand advertising and marketing industry, undertaken as part of an international series of studies of JMC implementation and usage, which was conducted over the 1997-1998 period. The findings of the first phase, conducted in mid 1997, reveal a strong commitment to the integration of marketing communications (marcoms) by both marketers and advertising agencies. The study a/so revealed substantive differences in perception between these two groups as to how integrated marcom processes should be managed and/or outcomes evaluated. The second phase of the study was conducted in mid 1998. This focuses on an analysis of the extent to which leading organizations have implemented IMC. It also identifies and evaluates barriers and obstacles that have impeded progress in developing and implementing IMC programmes, and reviews ways in which such problems have been tackled. [ABSTRACT FROM AUTHOR]

Where there is authority, there must be empathy, compassion. Because it is a complicated period, in which the pandemic affects not only our health, but also our mental health. It is absolutely normal to miss things, the pleasures of life, holidays, work. And uncertainty. Empathy was completely lacking. When we give the example of New Zealand as a country that fought with Covid-19, we are talking first of all about communication. In measure no country was perfect. Only in several years will we realize who had the right strategy. At the moment we only think about live betting in the 13th minute at 0-0. But what the countries that fought properly had was empathy from the authorities. In their speeches when they announced harsh measures, the authorities in other countries spoke humanly, understanding suffering. Both business and ordinary people, forced to stay at home. From unusual young people not going out, people who have lost jobs or people who have been working from home for 8 months, to parents with children at school or at home, they all needed empathy. And I would add that after the pandemic, in addition to support funds for entrepreneurs, therapy should be promoted at the national level, because it will be needed. [ABSTRACT FROM AUTHOR]

Background: Persistent inequities in health experiences and outcomes are observed for Māori compared to non-Māori in Aotearoa New Zealand. We conceptualised factors associated with Māori consumer experiences of health programs and services and characterise how the recommendations arising from qualitative research inform strategies to address inequities. Methods: In this systematic review, electronic literature searching was conducted in February 2018. Qualitative studies reporting Māori consumer experiences of health services and programs in Aotearoa New Zealand were eligible. Māori consumer experiences of health services were mapped to the WHO Commission of Social Determinants of Health (CSDH) conceptual framework on health inequities as related to: (i) the socioeconomic and political context; (ii) socioeconomic positioning; or (iii) intermediary factors that increase exposure to health-compromising conditions. Recommendations to improve consumer experiences were mapped to the CSDH framework for tackling social determinants of health inequities as policy directions on: (i) unequal consequences of illness (individual interaction); (ii) risks of exposure to health-damaging factors (community); (iii) exposures to health-damaging factors (public policies); and (iv) mitigating effects of socioeconomic and political stratification (environment). Results: Fifty-four studies were included. Māori consumer experiences mapped to social determinants of health inequities were most frequently related to direct interactions with health services and programs, particularly patient-clinician interactions (communication, relationships) and cultural competencies of clinicians and the system. Key recommendations by researchers mapped to potential strategies to address inequity were identified at all levels of the political, social and health system from individual interactions, community change, and broader public and system-level strategies. Recommendations were predominantly focused on actions to reduce risks of exposure to health-damaging factors including health literacy interventions, increased resources in cultural competencies and Māori capacity in health service development and workforce. Conclusions: Māori consumer experiences of health services and programs are an important informer of variables that impact health inequity. Strategies to tackle health inequities informed by Māori consumer experiences can be drawn from existing empirical research. Future qualitative exploration of how socioeconomic, political and public policies influence Māori consumer experiences of health services and programs could inform a broader range of structural policies to address health inequities. [ABSTRACT FROM AUTHOR]

A dearth of literature focuses on the relationship between acculturation, power distance and liminality for migrant nurses entering foreign workplaces. Expectations are for migrant nurses to be practice‐ready swiftly. However, this aspiration is naïve given the complex shifts that occur in deeply held cultural beliefs and practices and is dependent on an organisational climate of reciprocal willingness to adapt and learn. This exploratory study identified that although a plethora of literature addresses challenges migrant nurses face, there are limited data that link these transitional processes to concepts that might usefully guide transitions. This study draws from the overarching concept of acculturation, together with Hofstede's (2011) notion of power distance and the theory of liminality to explore the experiences of eight migrant nurses. Data highlighted that adjusting to altered hierarchical relationships took many months because negotiating power distance challenged deeply held beliefs and assumptions about professional and organisational hierarchies. Migrant nurses' accounts indicated a paucity of organisational processes to address these difficulties; therefore, they navigated this liminal space of adjustment to power distance differences in an ad hoc manner. Their acculturation experiences, arguably unnecessarily prolonged, indicate the value in workplace commitment to exploring a collaborative, critically reflective approach to optimise transitions. [ABSTRACT FROM AUTHOR]

Contemplates on the impact of the nature of the regulatory environment and bureaucracy on business operations and the economy in New Zealand. Administrative complexity confronting migrant communities in the country; Contribution of the state of political affairs to the cost of living and working in the country; Emphasis on the need for a clear communication with the legislature.

Objective: To describe ‘auspsyc’, an emaildiscussion list for psychiatrists, psychiatry trainees and psychiatrymedical officers in Australia and New Zealand. Conclusions: auspsyc provides free, open and timely communicationabout matters of professional concern. A variety of issues havebeen covered by members since its inception. Guidelines have beendeveloped to ensure that the email discussion list functions efficientlyand that ‘netiquette’ is observed. [ABSTRACT FROM AUTHOR]

Background: This article presents findings from a prospective, longitudinal cohort educational study investigating empathy communication in clinical consultations. It reports on changes in students' self-report empathy during medical undergraduate training, investigates how well peers can assess student competence in motivational interviewing/brief interventions (MI/BI) skills and explores the relationship between students' self-report empathy and peer- or tutor-assessments of competence. Methods: 72 medical students completed the Jefferson Scale of Physician Empathy at three time points: at the beginning of their fifth year medical training (Time 1), after a specific MI/BI training session during their fifth year medical training (Time 2) and 1 year later during a revision session in year 6. Competence in BI/MI consultation was assessed using the validated tool Behaviour Change Counselling Index. Results: A significant decline in medical students' empathy scores was observed from year 5 to year 6, consistent with international findings. Peer assessments and tutor ratings of competence in MI/BI skills performance were moderately correlated, but peer assessments were negatively correlated with medical students' self-rated empathy. Senior medical students who self-rated as more empathic received lower competence evaluations of MI/BI skills from their peers. Interventions to further investigate teaching and learning of empathy are discussed. [ABSTRACT FROM AUTHOR]