1. Tackling hospital costs and delays
- Author
-
DeSantis S and Van Tassel M
- Subjects
Leadership and Management ,business.industry ,Service delivery framework ,media_common.quotation_subject ,Audit ,Length of Stay ,medicine.disease ,Patient care ,Hospital Administration ,Medicine ,Humans ,Quality (business) ,Management Audit ,Medical emergency ,Cardiology Service, Hospital ,Resource consumption ,Hospital Costs ,business ,media_common ,Total Quality Management - Abstract
Continually improving processes rather than undertaking projects with temporary problem-solving methods achieves total-quality-control services. Nine delay categories used in a 4-year audit determined reasons for service delivery delays on two cardiology units. As a result, patient length of stay and resource consumption decreased and quality of patient care was enhanced.
- Published
- 1995