1. Does E-Government Improve Government Capacity? : Evidence from Tax Administration and Public Procurement
- Author
-
Kochanova, Anna, Hasnain, Zahid, and Larson, Bradley
- Subjects
COMMUNICATIONS ,CUSTOMS ,INFORMATION ,ELECTRONIC PROCUREMENT ,ComputingMilieux_LEGALASPECTSOFCOMPUTING ,DATABASES ,E-GOVERNMENT SYSTEMS ,PUBLIC SECTOR PERFORMANCE ,TELECOMMUNICATION ,PUBLIC ADMINISTRATIONS ,ELECTRONIC FILING ,REDUCTION OF CORRUPTION ,MONITORING ,INFORMATION TECHNOLOGY ,COMPUTERS ,PRODUCTIVITY ,GOVERNMENT CONTRACT ,COMPETITIVENESS ,REGULATORY ENVIRONMENT ,BUSINESS ,TRANSACTIONS ,PROCUREMENT ,INSTITUTIONS ,MANAGEMENT SYSTEM ,TECHNOLOGIES ,BRIBES ,GOVERNMENT INFORMATION ,GOVERNMENT CAPACITY ,USERS ,TRANSPARENCY ,PAYMENT SYSTEM ,PAYMENT SYSTEMS ,INFORMATION SYSTEMS ,PROFIT ,E-CUSTOMS ,BUSINESS PERFORMANCE ,PHONE ,MOBILE PHONES ,E-PAYMENT ,PURCHASING POWER ,PUBLIC INFRASTRUCTURE ,FUNCTIONALITIES ,GLOBAL E-GOVERNMENT ,PERFORMANCE ,PUBLIC SECTOR ,ENTERPRISE SURVEY ,ENTERPRISE SURVEYS ,IMPACT OF TELECOMMUNICATION ,E-GOVERNMENT ,MANAGEMENT SYSTEMS ,NUMBER OF VISITS ,PHONES ,USE OF INFORMATION ,FREEDOM OF INFORMATION ,BUSINESS CLIMATE ,FINANCIAL MANAGEMENT ,ECONOMIC DEVELOPMENT ,DATA ,COMMUNICATIONS TECHNOLOGY ,ADOPTION OF E-GOVERNMENT ,MANUFACTURING ,CUSTOMERS ,E-GOVERNMENT TECHNOLOGY ,BUSINESS ENVIRONMENT ,FINANCIAL MANAGEMENT SYSTEM ,OPEN ACCESS ,SECURITY ,SALES TRANSACTIONS ,POLICY FORMULATION ,ComputingMilieux_GENERAL ,TIME PERIODS ,SERVICES TO CITIZENS ,HUMAN CAPITAL ,MOBILE APPLICATIONS ,SUPPLY CHAIN ,GOVERNMENT INFORMATION QUARTERLY ,PRIVATE SECTOR ,GOVERNMENT EFFICIENCY ,GOVERNMENT ,BUSINESS INDICATORS ,BUSINESS OPERATIONS ,AUTHENTICATION ,FACE-TO-FACE CONTACT ,DATA INTEGRITY ,DATABASE ,HUMAN RESOURCES ,ADMINISTRATION ,PUBLIC OFFICIALS ,AUTOMATION ,INNOVATIONS ,GOVERNMENT CONTRACTS ,PAYMENT OF TAXES ,E-GOVERNMENT IMPLEMENTATION ,TECHNOLOGY ,LIMITATIONS OF TECHNOLOGY ,GOVERNMENT TECHNOLOGY ,RESULTS ,E-PROCUREMENT SYSTEMS ,PUBLIC GOODS ,BUSINESSES ,E- PROCUREMENT ,BUSINESS REGULATIONS ,ICT ,FREEDOM OF INFORMATION LAWS ,INSPECTIONS ,ESERVICES ,SUPPLY CHAIN MANAGEMENT ,GOVERNMENT OFFICIALS ,E-PROCUREMENT ,FUNCTIONALITY - Abstract
Using a cross-country data set on e-government systems, this paper analyzes whether e-filing of taxes and e-procurement adoption improves the capacity of governments to raise and spend resources through the lowering of tax compliance costs, improvement of public procurement competitiveness, and reduction of corruption. The paper finds that information and communications technology can help improve government capacity, but the impact of e-government varies by type of government activity and is stronger in more developed countries. Implementation of e-filing systems reduces tax compliance costs as measured by the number of tax payments, time required to prepare and pay taxes, likelihood and frequency of firms being visited by a tax official, perception of tax administration as an obstacle, and incidence of bribery. The effects of e-procurement are weaker, with the number of firms securing or attempting to secure a government contract increasing with e-procurement implementation only in countries with higher levels of development and better quality institutions. The paper finds no systematic relationship between e-procurement and bureaucratic corruption.
- Published
- 2016