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International audience; Since the late 20th Century, Human Resources (HR) has had a legal obligation to produce reports for management in most firms. However, these have long been considered restrictive and are seldom used to improve decision-making. More recently, the emergence of analytics, Big Data and algorithms has enabled a reconfiguration of the uses of quantification in HR.Accompanied by empirical examples, this book presents and defines the different tools and uses of quantification in HR. It studies the effect of these tools on decision-making and – without subscribing to the myth of objective and rational quantification – presents the contributions and limits of the use of data in HR, and analyzes the potential risks of excessive quantification. It also discusses the appropriation of these tools by the various players in a company and examines their effects on the position of HR.

International audience; This work provides a review of simulation techniques applied to urban logistics with a focus on practical applications. Several techniques and tools have been proposed to simulate different systems in urban logistics. In most cases, simulation choices depend on the objective of the simulation, the role of the decision maker and the type of problem. The paper offers a state of the art in which we analyse the existing simulation solutions for a given problem and/or a given stakeholder. As a result, it offers a practical reference for urban logistics researchers and practitioners who wish to use simulation in order to study the behaviour and performance of their systems. We propose an analytical framework allowing an easy overview of advantages and drawbacks of each technique, output criteria and examples.

This chapter focuses on information-sharing practices. Considering a focal firm that has several suppliers and several customers, the authors seek to qualify its organizational configuration and its downstream and upstream information-sharing practices. The framework enables managers of the focal firm to study the conditions and impact of IS and collaborative processes on the functioning and dynamics of each entity in a supply chain. This questioning framework is structured on four levels. This in turn is based on two main theoretical constructs, organization configuration and information-sharing practice. The theoretical construct "organization configuration" is composed of three empirical constructs that qualify the internal and external environment and objectives, the product offering, and the SC configuration. The theoretical construct "information-sharing practice" considers six categories of information to be shared, both downstream and upstream and, for each category, the direction of the sharing, either from the focal firm to the partner (supplier or customer), or from the partner to the focal firm. Each type of shared information is qualified by content. It is also qualified by the process that characterizes the exchange