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Inspired by the South American research tradition known as “social technology,” this article proposes an operational framework to advance the understanding of mechanisms that help to promote social transformation. To illustrate its theorizing potential, we apply the framework to a nonprofit organization–Parole d’excluEs–that was created in Montreal (Canada) in 2006 and that has been promoting citizen mobilization and commitment to social change (parole-dexclues.ca). To that end, we offer a theoretical paper with an empirical illustration as a first step in a reflection on employing a global South theoretical lens–drawing on the concept of social technology–to make sense of a global North social innovation experience and to advance existing knowledge on the mechanisms of social transformation. The results contribute to social innovation research and practice, particularly at the interface between the management and nonprofit literatures.

In a context marked by a trend towards marketization and a rise in performance measures, nonprofit organizations (NPOs) suffer pressures to show that their activities have visible impacts. Based on the French pragmatist sociology’s Economies of Worth framework, we explore how NPOs may come to change what they value and what is their fundamental purpose. More specifically, we delve into the process of valuation triggered by the intervention of consultants to help a NPO develop an impact evaluation tool aimed at legitimizing its actions. Our findings show how this process led to a complete redefinition of the NPO’s “theory of change”, ultimately distantiating the NPO from its initial, explicit purposes.

This paper explores how large-scale social-driven collaborations might grow in scale and help promote political change. We present the results of a qualitative investigation of a complex platform where multiple and hybrid collaborations co-exist and where civil society plays a central role. Based on a longitudinal comparative case study, we draw a processual model describing micro-practices and pathways of engagement. We show that the emergence of these collaborations requires a new type of convener, one that is able to manage the interplay between the sharing/co-creation of abundant resources and the coordinated decentralization of informal authority. Our study extends existing debates on the role of resources and authority, showing the complementarity between possession and practice perspectives of power. Finally, we identified synergies between collaboration and social movement literatures, particularly showing that large-scale collaborations could be mobilized to refine social movement agendas and achieve more purposive collective action.